Jpfans Reviews 238

I truly recommend buying through this website! Prices are good and the customer service is amazing 5 stars!! Definetely will order again

Amazing, super supportive and transparent about your purchase. Will buy something off here again!

This app is really good for people who want to buy merch that’s not available in your country. This is my first time ordering here and I’m completely satisfied! And it all comes from Japan, so it’s like a peace of Japan right in your hands! Definitely will use again.

I downloaded jpfans not too long ago, as it was recommended by my friend, I searched up my favorite character I really struggle to find merch of as a lot of merch from the game I play, IdentityV, is sold in china & Japan and I live in Europe. I was able to find so much merch of my favorite character seer and I was so happy I immediately bought some products. I genuinely love this app and I will definitely continue using it.

I’m from Mexico and I had a very good experience with JPFans. I’ve used other proxy services before, but I liked this one more for several reasons.
First, their service fee is very reasonable. I think ¥250 is one of the cheapest rates available, which makes a big difference when placing multiple orders.
Second, they clearly show a full breakdown of what you’re paying for, which I really appreciate. It makes everything more transparent and easier to understand.
Third, their coupons are actually useful if you take the time to read the terms and conditions. You can save a good amount if you use them properly.
Another thing I really liked is their customer service. They have a helpful support center with FAQs that answer most common questions. If you still need help, you can contact them directly and they respond very fast. In my experience, their response time was quick and very helpful.
I also appreciate their storage policy. They offer up to 60 days of free storage, which gives you enough time to combine orders and plan your shipment. After that, the daily fee (¥50) is reasonable.
Their packaging is also very good. My items (manga and plushies) arrived in excellent condition with the standard packaging. If you want extra protection, they offer additional options like vacuum sealing or extra protective packaging for a reasonable price.
A big plus for me is that they provide free, high-quality photos of each item once it arrives at their warehouse, including measurements and weight. This helps a lot because you can estimate your shipping cost in advance using their calculator. With other proxy services I’ve used, I didn’t get photos or weight information, so I never knew the condition of my items or how much shipping would cost, which made the process stressful. With JPFans, everything felt much more predictable and secure.
Shipping to Mexico was smooth in my case, and everything arrived safely.
Overall, I had a great experience and I would definitely use JPFans again.

i found this service through my peers on tiktok, and i have to say this was such a pleasant and smooth experience for buying import level figures and merchandise from Japan at an great low prices, i absolutely love the way JPfans sends the product screenshots when they arrive at their warehouse. the product once shipped arrived at my place, in about 1 and half weeks in excellent condition and packaged very well.

I recommend shopping on here! I myself got some very nice figures for a cheap price , there was no damaged product I’ve received, very trusty service!

Really good

Love the ease of access, I was able to get my hands on an ichigo fig

My product has just arrived and it is one of the best purchases in my life, everything arrived in good condition and without any problem apart from the international shipping is in good coordination and everything arrives on time, it is recommended to buy here, I am happy with my product

First time ever buying straight from Japan. At first I was really confused, but after a while I knew how to work around the UI. Bought multiple items, waited for an update and was shocked to know my order has been cancelled. Not surprised since they warn you about the possible products unavailability, yet I was able to pay the amount due (which I didn't know that I had to pay twice, was a bit mad ngl) afterwards the items did arrive in the warehouse and I paid for shipping - which was 40€ (again, another payment that wasn't cheap, for me atleast). I added the available service of making my package waterproof (was really surprised at how the quality inspection is really throughout w pictures!!). Nothing I bought has arrived yet but my fear of this being a scam was washed away by the amount of checks they go through (still a bit mad about the triple payment, got refunded almost immediately after my items got cancelled the first time and used the leftover money to pay again for the shipping so no problems there). Will continue using!

Jp fans is the best in my opinion for buying bulk items I say that this app has the best shipping because of the coupons they give you. People don’t even use them that’s why they complain about the shipping. This app is the best for shopping there’s no other like this.

Literally the best agent for Japanese stuff like crazy archive pieces. If you’re looking for rare AND cheap pieces, Jpfans is the best site to look for it. Shipping is pretty fast and not too expensive.

Everything was smooth and when I brought my international shipping it said it should come in 12 days and within a week it came. Excellent and fast delivery. Highly recommend.

It was really good but the shipping was ehh but the stuff I got were in perfect condition

I already ordered 2 packages from Jpfans and i’m sure that i will be ordering more. I’m very satisfied with my purchase and the whole process of it. I ordered already 14 figures from here and every came in condition just like on pictures without any damage and were packed very safely. Also the process of shipping was very quick. I would recommend it for everyone who wants to order something from japan

everything goes as planned, and the shipping is very fast even to germany. They have great sellers and great prices, and make it easy to understand what you are buying even with the given language barrier

I loved my experience with Jpfans! They sent pictures of everything before shipping and the ordering process was so streamlined and easy. Shipping didn’t take that long either and everything arrived in perfect condition! Would definitely recommend:)

I really love this app you can find very cheap stuff , ive made about 4 purchases and spend like 200 or more hehe.. ♡

JPfans is the gateway to an almost exclusive scalper free, Japanese shopping experience. It was an overall easy and great buying experience! Let's start from the beginning. Shopping on their website was pretty easy. They pull from multiple selling sites that you wouldn't normally be able to buy from, at least not easily. The prices are good and fair! You won't find prices this cheap. Ebay doesn't even compare. The fees were also fair. Once you've found a product to purchase JPfans procures the item for you. Once they receive it, they inspect it for quality and accuracy so you can rest assured you're getting what you wanted and in good condition. They also take photos of everything so you can follow along in the process giving you the comfort and confidence in knowing you're getting great service and the product you actually bought. Once the inspection is complete they'll package for shipping. You can choose to pay the estimated shipping costs or wait for them to package and give you an exact price. They again, provide pictures of the packaging process giving you peace of mind know your item is being packed with care. Shipping was fast for an international purchase. I'm used to waiting weeks to months when I purchase through eBay. It took a week and a half for items to arrive and in great condition I might add. Overall the buying process took a few days but it was worth the wait knowing I was getting the level of service I deserved. I will be using JPfans to get my exclusive Japanese products in the future!