1. My order took over a month to arrive. 2. Order arrived with wrong items which I was so disappointed and didn’t even bother to contact jpcases again until this survey popped up in m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys offered the most amazing customer service I have seen in years. I made a mistake on my shipping address, and instead of just sending they reached out and confirmed my details. The item was... See more
Fast and delivered earlier than expected. Good selection and stock available. Got to speak to a young fella who told me what I needed to know and followed it up as promised.
Great quality, better prices than the competition, and excellent customer service! This is the second time I've bought from JP Cases and there's a good chance I'll be back again :)
Company details
Written by the company
Australian family - owned and operated. We stock full range of Pelican Cases, Coolers, Lighting, Accessories. Low Prices, Fast Delivery.
Contact info
Factory 18, 21 Barry Street, 3153, Bayswater, Australia
- 1300 289 997
- sales@jpcases.com.au
- jpcases.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brought this for my son who is a…
Brought this for my son who is a tradie, perfect size and built tough. Should last him forever. Very happy with how it feels and looks. I’m sure he will be happy with his Christmas present.
Super fast delivery and great product.
Easy to use Web page
Easy to use Web page. Great stock supply. Hassle free transaction.
Outstanding customer service assistance…
Outstanding customer service assistance and exceptional fast delivery.
Highly recommended!
The customer service was excellent
The customer service was excellent! I called them up to request a specific version of the Pelican Air 1615 which did not come with Yellow padded inserts and they were able to put together a Silver case with the inserts and the price was more than competitive against Amazon or other camera retailers including the shipping. I appreciated the flexibility of their product range and being able to provide what I was specifically looking for over the telephone. 5 Stars ***** and I will definitely purchase my next Pelican Air case from this company again.
Very happy first time customer!!
Upon my initial call and chat with Angus, I received support and advice. With time pressure on my side, the effort that was extended to meet the deadline is extremely appreciated!!
quick and easy to deal with
SERVICE 🌿?🍂 was good
SERVICE 🌿?🍂 was good! arrived after a reasonable time, so very happy with that end of the transaction. However the product itself is disappointing on my end. This is more pelicans problem than yours.
Excellent customer service
Excellent customer service
Prompt delivery
Highly recommended
Great service and prompt delivery
Repeat Customer
Great quality, better prices than the competition, and excellent customer service! This is the second time I've bought from JP Cases and there's a good chance I'll be back again :)
Friendly staff & quick seamless click…
Friendly staff & quick seamless click and collect pickup.
Super fast delivery thank you
Wrong charger plug
I purchased this torch from an Australian company and the pug on the charger Isnt an Australian plug.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








