Joyous - Low-Dose Ketamine Treatment Reviews 1,108

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers had a great experience with this company. Customers frequently highlight the positive impact of the product on their mental well-being, noting significant improvements in anxiety and depression. Many appreciate the supportive staff and the overall user-friendly experience, finding the guidance and resources provided to be very helpful. However, some customers also noted issues with customer service, describing it as unresponsive and unhelpful, leading to frustration with medication delivery and communication. A few other people also felt that the product's effectiveness varied, with some experiencing side effects or finding the dosages ineffective.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers found the product, particularly low-dose... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express dissatisfaction,... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the human care,... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being wonderful, attentive, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Joyous has been really good with microdosing ketamine. I really enjoyed their product and how it helped me. I have been using for almost two years with counseling weekly. It has helped me during some... See more

Rated 5 out of 5 stars

The courses and guidance and groups were an amazing help. Not pushing anything down your neck, but pick and choose what helps you best. Great price and support. Unfortunately I started getting nausea... See more

Company replied

Rated 5 out of 5 stars

My experience has been great with this treatment because I feel happier than I've ever being,and yet i'am in control of my life. My focus has gotten so much better than ever before, I've been in trea... See more

Rated 5 out of 5 stars

I’m so happy I gave Joyous a chance. The low-dose ketamine has helped me tremendously, a lot better than a bunch of pills that doctors like to prescribe. I actually look forward to my K-time each day... See more


Company details

  1. Mental Health Service

About Joyous - Low-Dose Ketamine Treatment

Written by the company

Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more.

We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it.

Our treatment subscription plans start as low as $129/month and include:

  • A 30-day supply of prescription medication, as needed
  • All telehealth provider appointments
  • Treatment courses and guided meditations
  • Access to our Be Joyous patient platform with a supportive community and treatment resources

As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today.

Learn About Joyous Treatment

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 74% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My experience has been a very positive…

My experience has been a very positive one. I had much improvement during the course of my ketamine treatment with my depression and anxiety! I did not have any problems with any of the process. I had plenty of guidance and assistance finding the correct dose for me. I’m cancelling my participation bc of health issues I’m having and I have to rule out different therapies I have!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust!

I was with joyous several years ago when it was new. The medicine wasn’t watered down like it is now and I was on suboxone at the same time. Both doctors knew and my family doctor actually recommended ketamine. But joyous after four months decidedthar they could no longer . Treat me. So three years later I stop subixone for a bunch of crap. I paid twice day one. I didn’t want delays . What I got was billed again two weeks later and then they forget to tell me I have to follow up after 3 weeks. Do thanksgiving two weeks no medicine. So I didn’t pay them in November cuz I’m paid through January. But they billed me again two weeks later and they are idiots. I’ve told them they have a duplicate account because former client. I sent them all bank statements. Guess what no medicine again. Because it’s all cheap ai. Watered down medicine and outright theft. They’ve escalated 5x and only once did I actually get a response. They never made their mistakes right. Do Not Trust!!! There’s plenty of others out there

6 January 2026
Unprompted review
Joyous - Low-Dose Ketamine Treatment logo

Reply from Joyous - Low-Dose Ketamine Treatment

Hi Stephen, our team is looking into this and will reach out directly to support. We want to assure you that we do not water down medication, and the pharmacy tests potency consistently and verifies through a third-party tester to ensure quality. While our providers are very careful about the medical history of each patient and uses their medical discretion to ensure safety with potential medication interactions, decisions about treatment are very focused on safety and ensuring the Joyous treatment is a safe and effective treatment for our patients; we will look into the specifics of your situation to understand what went wrong. Thank you and we'll reach out soon with more information.

Rated 5 out of 5 stars

Great Experience All Around

Great instructional videos, support environment, access to community, clear communication, frequent check ins. Highly recommend this company for a service I wasn’t anticipating to be as helpful as it is. Thank you!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

My Experience Has Been Fruitful!

My experience was fruitful. I learned that I was in better health upon ending treatment, than I was when beginning it. That’s incredibly helpful for me to continue to heal, further. Sincerest thanks, from a truly impressed member of your team.

2 January 2026
Unprompted review
Rated 3 out of 5 stars

I’m still waiting for results

I’m still waiting for results. My dosage keeps getting lowered by mistake and answers to my daily check in inaccurate.
My 80 mg troches have arrived yet my dosage keeps going down despite submitting blood pressure and check in.
I started my ketamine first to mid November. I’m desperately seeking for relief of the PTSD/cPTSD, anxiety, panic disorder, depression and more.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Joyous is NOT patient centered

I have been out of my medication for 10 days. I have been begging for help. No one at this company takes this seriously. Joyous has removed all of my posts or comments about the issue. They changed my posting status to ‘in review’ so I can’t post anything. They are actively censoring me. I have contacted a law firm and will be filing a lawsuit for medical negligence.

16 December 2025
Unprompted review
Joyous - Low-Dose Ketamine Treatment logo

Reply from Joyous - Low-Dose Ketamine Treatment

Hi Jeni, we've requested more information here so we can find your account and look into what happened. We want to assure you that we do take this seriously and want to help resolve the issue. Our Be Joyous moderation team uses automated moderation assistance that flags posts as "in review" to help the team ensure posts abide by community guidelines. We've had a lot of patients reach out directly asking us to keep the community space positive and supportive for patients to help each other through treatment. We created a "logistical" space in Be Joyous where patients can share things about treatment, support, or feedback to keep the main area supportive for patient mental health. It's not about censorship, we just wanted to honor the requests of patients who have shared that negativity impacts their mental health significantly. Thank you for understanding and as soon as we get information, we'll look into what happened in your situation and assist. ~Joyous Team

Rated 5 out of 5 stars

It works!

I have had anxiety and depression throughout all my life I have never been able to enjoy life without worrying. With ketamine therapy I have experienced less stress pain anxiety and depression that I never thought possible!!!!

I have been on so many antidepressants and never have they worked! And with all the side effects from them they are so unbearable!!

This ketamine therapy is a godsend!!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Why not?

Easy, low cost and helpful… definitely worth the price. What have you got to lose? And who knows… maybe it will help!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Made me feel like I could handle the ups and downs of life with a clear head and good nights sleep!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

The Joyous team is great

The Joyous team is great! I feel I get much more personal care from Joyous than I have ever from any other medical provider I have seen. Also the treatment has lowered my anxiety and I’m sleeping so much better.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome process

Awesome process. I like being able to video chat with the I take team. I was well taken care of along the way all the at up until getting the medicine and taking it as prescribed. I love the daily text messages and it’s a great company all around.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Late delivery last 3 months, ran out and I'm out now. They said they sent it, checked mailbox after I got a delivery message. No medication, notified on December 5, still no meds Having to change treatment now for chronic pain, PTSD.

1 December 2025
Unprompted review
Joyous - Low-Dose Ketamine Treatment logo

Reply from Joyous - Low-Dose Ketamine Treatment

Hi Michael, we're so sorry to hear about the delays. We've requested more information here so we can escalate this and have the team look into what happened. We ship medications via USPS as they are the only company legally allowed to deliver within mailboxes and they have had an increase in delays over the holidays. We're working with our reps and also working on scoping the potential for offering different delivery companies and will share more when we identify the options we have. Thank you for your patience as we look into this and reach out directly! ~ Joyous Team

Rated 5 out of 5 stars

I’m so happy I gave Joyous a chance

I’m so happy I gave Joyous a chance. The low-dose ketamine has helped me tremendously, a lot better than a bunch of pills that doctors like to prescribe. I actually look forward to my K-time each day. Afterwards, I experience a “lifted” feeling that lasts the rest of the day. Everything rolls off my back a lot easier. That’s how this medicine works and it starts to rewire the way you think. It’s wonderful!

13 December 2025
Unprompted review

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