easy to set up
easy to set up, support is fast in replying and helpful. My usual contact is with Hana. Our customer seem to love the extension without facing any trouble using it.
18 April 2026
Unprompted review
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Company details
Written by the company
Joy Loyalty is the powerful, high-flexibility loyalty platform built for ambitious Shopify brands that demand maximum control over customer retention. Trusted by 10,000+ stores worldwide — from fast-growing D2C brands to enterprise leaders like Allbirds and Vinamilk — Joy delivers measurable ROI through repeat purchases, not vanity metrics. Our North-Star Metric is Assisted Orders: real revenue driven by loyalty-generated discount codes and referral links. Merchants using Joy see results like 1,700% ROI (Allbirds), 98.5% month-over-month sales growth, and redemption rates of 35–60% — far above the industry average. Joy offers 85+ Shopify extensions, 30+ native integrations (Klaviyo, Omnisend, Judge.me, POS, Apple/Google Wallet), VIP tiers, advanced rule engines, referral programs, and full API/headless support for Hydrogen and custom storefronts. Every feature is designed to turn one-time buyers into loyal advocates. With plans from Free to Enterprise ($499/mo), Joy scales with your growth. Our Advanced and Ultimate tiers include dedicated onboarding, Shopify Flow automation (22+ triggers), checkout extensions, and on-demand development — giving you the flexibility to build your loyalty program your way. Founded in 2021 by eCommerce retention experts with 10+ years of enterprise experience, Joy is part of the Avada ecosystem powering 10+ Shopify apps. We don't just provide software — we enable brands to command customer loyalty and outperform their competition.
Contact info
651 N Broad St, Suite 206, 19709, Middletown, United States
- win@joy.so
- joy.so
Really helpfull system with exseptional…
Really helpfull system with exseptional customer support.
14 April 2026
Unprompted review
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