Jovani Reviews 61

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Even as a little girl, dresses were my daily outfit. Jovani really set the standard for me throughout high school on what to look for in a quality dress and even styles. Jovani has for sure always bee... See more

Rated 5 out of 5 stars

I love jovani! they have the best dresses, and they make me feel so confident and they are so beautiful! Every dress is so unique, flattering, and elegant and perfect for a special occasion in your li... See more

Rated 5 out of 5 stars

We are always treated with exceptional customer service, whether at Market, on the phone or via email. At Market, we experience an atmosphere of being simply part of the Jovani Family. It doesn't see... See more

Rated 1 out of 5 stars

Customer service:0 Accounting:0 Returns: -2 Jovani used to be (at least)just above Sherri Hill...but congrats...you are now the lowest in the industry! At least your sell thru rate and the Jovani... See more

Company details

  1. Fashion Designer
  2. Bridal Shop
  3. Dress Store
  4. Dressmaker
  5. Wedding Store

Written by the company

Founded in 1983 in the heart of New York City, Jovani Fashions has grown from a 10-person eveningwear studio into a globally celebrated designer label. Still family-owned and led by brothers Saul and Jovani remains rooted in its founder Jacob Maslavi’s original vision — to create glamorous, elegant dresses that empower women to feel stunning at every life milestone. With distribution to over 3,000 retail locations worldwide—including luxury names like Neiman Marcus and Harrods—Jovani is a fashion staple across continents. Their expansive offerings now reach far beyond evening gowns, spanning prom, cocktail, bridal, mother-of-the-bride, and pageant collections. Jovani. What truly sets Jovani apart is its commitment to craftsmanship and fabric quality. Each dress features premium materials like silk, lace, chiffon, mikado, or brocade, and many of its beaded and sequin elements are hand-sewn for enhanced durability and artistry. Beyond aesthetics, Jovani rigorously considers fit and structure—taking into account body types, silhouette balance, and comfort in movement. Their inclusive sizing options, custom sizing availability, and diverse silhouettes reflect a brand philosophy: “We don’t make dresses for just one type of woman; we make them for every woman.” Whether a customer is preparing for prom, a gala, a wedding, or any formal affair, Jovani aims to accompany her every step of the way. From red carpets to pageants, Jovani dresses have been worn by celebrities such as Selena Gomez, Carrie Underwood, Miranda Lambert, Ariana Grande, and more—earning editorial coverage across outlets and televised appearances. Their dedication to excellence and accessibility has driven annual revenues above $125 million, and over a million unique site visitors each month eagerly browse new collections and style inspiration. Jovani In summary, Jovani Fashions blends high-end design, artisanal quality, and broad accessibility. Their vision continues to be clear: to deliver unforgettable dresses that make women feel confident, glamorous, and uniquely themselves.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jovani is the best

Jovani is the best! Our customer service rep Julia helps us curate the most beautiful gowns appropriate for our market and our customers are always thrilled with the up-to-date styles and quality!

17 September 2025
Rated 1 out of 5 stars

I have a very bad experience with their manager John Behette

I have a very bad experience with Jovani and with their so called manager John Behette, who is the shame for the company. He is the bad example of human not to say anything about his unprofessinal demeanor, lack of integrity and cooperation,coordination. He is disgraceful as the manager for the accomplishments you do as the employee. He is the worst example of a manager. Dishonest man! Shame!!!!!! Date of experience December 2023

8 January 2024
Unprompted review
Rated 1 out of 5 stars

If you're planning to order a Jovani…

If you're planning to order a Jovani dress, expect a long waiting time. We were told to expect a 4 to 5 month wait, so we went in October. It's been over 6 months and no dress yet and prom is only a few.weeks away. Beautiful dresses but not reliable for the price we pay. We don't even know if we will have time for alterations. Never again will we order a Jovani dress.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

I love my Jovani Gowns ( I own 6)

My Jovani gowns are some of the prettiest gowns I own. I actually own so many from this company. I first came across the company purely by accident about 18 months ago. I saw it on instagram. And I fell in love immediately. I was so fortunate to try on a few of their couture gowns in their showroom in NYC, and yes, now I own two of their couture gowns. I have performed on stage in both of those gowns and I have been professionally photographed in three of their gowns! You cannot go wrong with a Jovani gown. On top of their long gowns, I also own three of their cocktail dresses. One of which is so much my favorite that I literally look for occasions to wear it and when I do, people are constantly asking me where I got it. I could add a photo album of fabulous pics of me in fabulous Jovani gowns. Here is my suggestion, find a store that you love and trust and let a great store owner walk you through the world that is Jovani. You will be so glad you did! I personally shop at Infusion Boutique in Rhode Island for my Jovani apparel and sometimes we meet in the NYC showroom when I am looking for something above and beyond. The experience has been exceptional!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Found my perfect MOB gown..

Found my perfect MOB gown..
I live in Australia and bought online so I was a bit nervous. I cant believe how beautiful it looks on, it fits perfectly, the colour is amazing and the silhouette is beautiful contouring all in the right places.
I’m so happy that I found Jovani, you now have an ongoing customer and will definitely buy again when I need another beautiful gown.
I cant wait to wear it on my daughter’s special day.
Thankyou for creating a beautiful gown.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

I was so happy to wear my stunning…

I was so happy to wear my stunning dress from Jovani for our wedding. The fit and flare silhouette made me feel like a Queen on this special day!
I loved every second of being in such breathtakingly beautiful clothing, thank you again designer team!!💕🦋

3 May 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed, don’t recommend

I ordered a dress and it finally came, looked very very different from what they advertised. The quality was poor and it was a lot of effort to get them to agree to a refund, which I am still in the process of getting.

7 July 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a Jovani dress via…

I ordered a Jovani dress via MadameBridal.com which was sent out via the Jovani warehouse but it never arrived. Their customer service is not helpful, it's a shame! I opened a Claim with the carrier and they confirmed that Jovani sent the package to the wrong addressee. Jovani nor Madame Bridal won't refund or resend the item, a $500 dress and won't return my email or calls.

WORST BRAND AND STORE EVER! STAY AWAY!

15 May 2020
Unprompted review

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