Josef Seibel Reviews 71

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and style of the footwear, with several mentioning that the shoes are well-made and suitable for wider feet. Reviewers often highlight the comfort straight out of the box, with no need for a breaking-in period, and some have been loyal customers for many years due to the perceived quality and longevity of the products. However, some people were dissatisfied with the durability of the products, specifically noting that the soles of shoes and boots tend to split or wear down quickly, sometimes within a few months of purchase. This issue often makes the footwear unrepairable or leads to leaking, despite the uppers remaining in good condition. There were also mentions of some winter shoes not providing adequate warmth.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the comfort and style, with some... See more

Quality

Users describe ambiguous interactions with quality. While many praise the comfort, good fit, and stylish... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Purchased a pair of Joseph Seibel casual shoes a few months back, I haven't worn them a lot but already the heel and sole are wearing quite considerably, shame as the upper seems quite well made but l... See more

Rated 3 out of 5 stars

I usually buy Josef Seibel shoes in store (they are really good quality and so beautiful!) but this time I was desperate, so bought them online. I wish Josef Seibel included shoes width in their shoes... See more

Rated 3 out of 5 stars

I loved the comfort and look of my Seibel shoes but am very disappointed that this is the second pair of them that have developed a split right through the sole to the inner lining across the ball of... See more

Rated 3 out of 5 stars

Bought Ana51 tan boots. Looked good and felt quite comfortable. However the boot is quite high as is an ankle boot so cut my ankle. After a week or two I got pain on walking underneath toes. It may ha... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

Josef Seibel has been manufacturing high quality men’s and ladies footwear since 1886. Josef Seibel prides itself with technical know-how to focus on the essence of a shoe, its comfort, whilst retaining an optimistic outlook to the future, embracing change and finding new ways to help protect the planet in the process. JS shoes are for those who like to make their own way in the world. For people who set out to experience new adventures and discover new worlds.


Contact info

3.1

Average

TrustScore 3 out of 5

71 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great quality shoes

Great quality shoes and quick shipping. The sandals, particularly Sevran and Evita styles are great for people who want a smart looking but comfy shoe

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Seibel quality now appalling and they don't seem to care.

I, like too many other reviewers, bought Seibel shoes because of a good experience in the past only to find that their quality is now downright awful. My shoes are (were!) used very lightly but the sole split in half. Seibel's response? -'go talk to the retailer'! Perceived attitude was - 'we don't care'. Before you buy Seibel, look for a different brand as it can't be worse.

29 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality soles on boots

Poor quality soles on boots meaning that they split and can't be repaired. sadly, the tops are still excellent but the construction of the sole means that they can't be resoled so have had to dispose of. Not the quality of sole you would expect for the price and not environmentally friendly either.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased 2 pairs of boots for…

I have purchased 2 pairs of boots for myself and 1 pair for my Aunt,i love Josef Siebel true to sizing and are very comfortable.Best footware ive ever worn.The company was very effient and delivery was on time as stated.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Josef Seibel are excellent shoes

Josef Seibel are excellent shoes. Made of superior leather, etc & most are slightly wider fit like an 'E' or more, so those with wide feet do have a much biger choice than other shoe companies offer. Above all, Seibel shoes are so comfortable. I will only buy those shoes, boots & sandals now. Such a pity I did not discover them years ago. I recommend them & their online dispatch service to all as excellent.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Leather Ankle Boots

Very disappointed with my 2 pair of leather ankle boots. Bought via John Lewis in October 2026.

Cost me £120 each

shoe soles of one pair totally split after 6 month

Both pair are now both leaking in water

I have been wearing those boots mostly in non rainy weather and just because of a little rain the are ruined
Will never buy Joseph Seibel again

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this brand of footwear

Absolutely love this brand of footwear, I have recently bought 2 pairs of shoe/boots as they were a great price in the sale,
They are the most comfortable shoes I’ve ever had, great quality & super quick postage, highly recommended company.
Will be back for sandals next!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give ZERO if I could

I would give ZERO if I could. I bought some red Joseph Seibel boots in December 2025. By the end of January 2026 (2 months) the soles had worn down and needed to be re-soled, HOWEVER, because they mould the soles together, it would have mean having to remove the entire boot sole (bottom of shoe) at a cost of £50!!! I AM SOOOOOO angry. They were not cheap and there is no way I'm paying 3/4 the price of the boots for repair only two months after purchase. Unfortunately, I did not keep the receipt (who does).

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

My partner bought Josef seibel boots from Costco for Christmas,being warm and comfy,but it all stops there,three of the decorative studs fell out of the boot,I went to the cobblers to see if they could do anything,then I went on Josefs site were I wrote a review,but before sending it I found the customer service phone number,so I rang it,and asked if they could repair or suggest anything,I like the boots,but they were of no help only suggesting I take them back to Costco, then I'd have no boots so really unhappy with outcome,my partner buys about 2 pairs a year for himself I buy him a pair and he's starting to try and get me to wear some,no a big no no

26 January 2026
Unprompted review
Rated 2 out of 5 stars

I had a poor experience of ordering…

I had a poor experience of ordering these. Due to the one click fast-pay system (which I thought was paypal) and a window in my browser suddenly closing - I ordered the same items twice in error. The retailer is insisting I pay for return of these bulky items which will cost me a fair amount. Customer Service is very much 'computer says no'.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

I do not trust this producer

I do not trust this producer. I bought a winter shoes and it's not good even for light West European frost, but for a real winter, this fur is a disgrace. I don't understand why to waste a material and call this shoes winter shoes. I am not sure about exact date of buying but never again

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I just purchased 2 pairs of Gloria…

I just purchased 2 pairs of Gloria collection and they came today. Omg they're so comfortable!! They're the most comfortable boots I’ve ever owned. Highly recommend will continue to purchase this brand.

3 December 2025
Unprompted review
Rated 3 out of 5 stars

Bought Ana tan boots

Bought Ana51 tan boots. Looked good and felt quite comfortable. However the boot is quite high as is an ankle boot so cut my ankle. After a week or two I got pain on walking underneath toes. It may have been a coincidence as I have bunions and flat feet. The boots feel flat and hard though so it’s put me off wearing them.

3 November 2025
Unprompted review
Rated 4 out of 5 stars

Soft and pampering Fenja pumps

Excellent quality of Fenja shoes, only a fraction too narrow at the top. Still, the shoes manage to accommodate my wide feet due to the soft leather, while rendering my feet an overall sleek shape. They are nicely lined with a cushiony insole covered with very soft leather. Overall they feel very pampering on my feet, although I wish the insole was wider at the toes.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Josef Seibel only ship by DPD

JS was my favourite supplier. Ordered pair of boots. Only shipping is by the totally hopeless DPD. DPD say they delivered them but haven't. Driver took a picture of the bag only so no clues as to where they were left. Driver also spelt the delivery address wrong. Useless. After 3 emails and a phone call, I have to at least 6 more days to get refund. No they can't send a replacement. Can't ship any other way. Thanks a bunch. J S has lost a customer.

30 October 2025
Unprompted review

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