In April 2024 I made an order costing 33€uro, I never received it and I did not get any response to my messages.
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See what reviewers are saying
Other than my soda-can Seal & Sip Tops taking a tad longer to come than expected, probably my own impatience, they came, they are exactly what I hoped! (I’d had them years ago but hadn’t seen them a... See more
After reading the 1st few reviews I have decided against purchasing from this company, despite the 24/7helpline being pretty helpful. They have completley changed my mind. The thought of non deliver... See more
Company replied
Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never... See more
Company replied
Company details
Information provided by various external sources
You’ve just found the greatest online store for most of your needs. Browse our website and stay tuned to our social media for great discount opportunities. Send all inquiries to support@joopzy.com or contact us via live chat on our website. We'll try to resolve any issues as soon as possible.
Contact info
United States
- support@joopzy.com
- joopzy.com
People also looked at
This company is a complete SCAM
This company is a complete SCAM. DO NOT PURCHASE FROM THEM. I made a purchase and tried to return it. It wasn't even taken out of the mail wrapper they sent it in. They havre me every excuse. They wanted me to measure the product. Scam scam scam. Be warned. Do not purchase from them.

Reply from Joopzy
Rubbish.
Ordered some footwear. It arrived broken and broke even more when I tried them on 'just to see'. They were also completely not as described.
I emailed the company for a refund and got no reply for days. Then I tried again and this time got a reply which included the refund procedure and to wait for the next email for the return address. This address email never came and even after yet another email from myself, I got nothing.
I sent one last desperate email to them and got offered 40% refund without having to return the faulty footwear. I upped them to 50% just to see the back of the whole shambles.
Do NOT deal with them. Appalling customer service.

Reply from Joopzy
I ordered a blow dryer and they did…
I ordered a blow dryer and they did mailed to me with the wrong plug. I dont wan't to but I guess I don't have an option I'm going to have to put a dispute with my CC. They promise they were going to mail me the correct plug and I haven't got anything. This is bad is my 1st and last time I ordered from this website. Very bad customer service.

Reply from Joopzy
Scammers!
I ordered 5 pairs of transparent waterproof shoe covers. 2 weeks later I received ONE pair of typical black rubber shoe covers.
I emailed and called the company. No response until I filled a complaint with PayPal. Then their "solution" was to offer to send me another pair of shoe covers to replace the damaged ones. Huh? Again, I ordered 5 and received 1 pair that was completely different than what they advertise.
They are very slow to respond. I'm thinking that their translator only stops by once or twice a week.
If you enjoy getting ripped off, Joopzy is your company. Otherwise steer clear.

Reply from Joopzy
Ying Yang cat necklace
I ordered the ying-yang cat necklace a few months ago. Even though there had been some difficulties, it arrived, as promised.
A positive thing is, this company cares for its customers as I recieved an answer via email from them, regarding my necklace.
Very satisfied with the product and the customers service.

Reply from Joopzy
I ordered a gift for my nephew for his…
I ordered a gift for my nephew for his birthday before one week without seeing the reviews but now after going through the feedback from many customer I am worried about the delivery now. will I receive the product by his birthday or do I get the product at all. It would be really great if the delivery details are shared

Reply from Joopzy
Despicable Indian scammers.
Just adding another 1 star review to spite them, they spam on Instagram under REAL businesses posts. GG EZ.

Reply from Joopzy
Seems like they use fake advertising
Seems like they use fake advertising and Promotion to promote the “products “.
A a ton of fake Instagram accounts spam this websites name under advertisements saying something along the lines of “ no thanks,, I got this for cheap at Joopzy.com “ which is super strange. Don’t trust this website.

Reply from Joopzy
Rip off artists!!!!!
Rip off artists!!!!!
DO NOT ORDER FROM THIS COMPANY!!
I ordered bras, according to their size chart.
They would have fit a 12 year old.
This company ignored all correspondence.
I wanted an exchange.
Chat, on this company is a joke.
DO NOT ORDER FROM THIS COMPANY!!

Reply from Joopzy
I've been fooled
Let's face it, we all like the sound of cool gadgets for cheap. I am one of those people that really fall into those traps. I bought the heated eyelash curler, a electronic toothbrush and other items that I was really excited for. The shipping wasn't horribly long so I have no complaints there. However, when I opened my package up I was missing 2 important items that were very costly, and I received an item that I didn't buy. At that point I was alittle bit disappointed. So I tried out my new eyelash curler, to no surprise, it didn't work. And the battery that came with it really did not fit. It also gave off a really weird smell that drove me nuts. So I go to the next item, the toothbrush. It's one of those pop in your mouth, push a button and leave it alone kinda brushes. So I did that, and I read all the instructions. It was not brushing, the bristles were really soft and flimsy and it didn't even clean. At that point, I was really peeved. I was absolutely livid. I emailed their customer service and I have yet to hear back from them. I would like to say that I regret this order greatly, but I don't really regret it because I was just so curious about this website and now I know what kind of products they are really selling. Did I get fooled by the Instagram comments that led me to joopzy? Yes. Did I just lose a lot of money? Definitely yes. But at least now I could go out and tell the world everything. Do I recommend purchasing anything from here? I can honestly say, ordering from here will ruin your month.

Reply from Joopzy
Still waiting for my order
Still waiting for my order. It has been 2 weeks.

Reply from Joopzy
Placed an order and never received it
Placed an order and never received it. I reached out to the company via email, Twitter, and website. I'm pretty sure this is a scam.
Edit: Do not order if you are in the United States. They will first tell you to expect to receive your order in 7-10 days.
They will then change that to say it takes 7-10 business days before processing is completed.
Then they will tell you that processing is 7-10 business days and shipping is 7-10 business days to ship from China and go through US customs.
Save yourself the headache and avoid the scam.

Reply from Joopzy
Modern scammers.
2 YEAR EDIT: This company is STILL trying to remove my review AFTER OVER 2 YEARS? This is TrustPilot - I made an HONEST REVIEW and you're still trying to take it down... What says scam more than a company taking down bad reviews on their ''company''.
First of all - Instagram bots.
Under some adverts, I'm seeing hundreds upon hundreds of comments all saying the exact few phrases. All praising this company for getting the product cheaper than then advert. All of those comments are bots / empty accounts.
Their items - Tacky.
After browsing their items I noticed a good 90% of those items are just overpriced tack. Things you can find on AliExpess for 60 - 95% cheaper. Maybe that's why shipping takes so long?
The response - I read through these reviews and the response is so generic. We do not want to experience your "5 star review", because you cannot deliver that. Please stop and re-think your business. Don't use the scamming bots.

Reply from Joopzy
I went through the entire order process…
I went through the entire order process put in CC details and when I placed order- received a ERROR 404 Page couldn't be found. Went back in to empty CART and details gone .. Although I looked at their web site to see if they were legit I should have looked at reviews first .. Very disappointing .. They put the effort in how hard is it to deliver good, legitimate service .. My bad .. NOT HAPPY

Reply from Joopzy
This company spams & scams
This company spams legitimate advertisers claiming "I got it cheaper at Joopzy.com". Each of their fake profiles use broken English and are private. I decided to order an item to "test it out". It took over 3 weeks to receive the item I ordered. Both the box and item were damaged. Got the old song and dance from "Customer Service". This site needs to be shut down.

Reply from Joopzy
I would give it zero stars if I could
I would give it zero stars if I could. I ordered a product and finally received it about 10 days ago. I received a damaged box and product. I contacted the company and even sent them photos of the damage as they requested. I have been given nothing but the run around. They keep telling me they will get back to me but do not. They are running a scam and don't care about their customers or customer service. There website states the following:
We will refund you under these circumstances:
* If the goods are probably damaged
* If your order does not arrive within 45 business days
* The wrong items were sent
So why the runaround and the refusal to get back to me and provide me a refund. I DO NOT and WILL NEVER refer this company to anyone.
THEY POSE AS CONSUMERS!
This company spams comments using a bot on other ads, most recently on Instagram on another company’s power box ad, to get customers. They are pretending to pose as customers and I see no reason why they wouldn’t have the exact same practice leaving fake good reviews. They also have no reviews outside of April 2019, which is sketchy. They certainly do not have my trust. They even claimed to investigate a couple weeks ago (in a response to a comment on this cite!) and it’s still up. UNETHICAL!

Reply from Joopzy
So a while back I had left a super bad…
So a while back I had left a super bad review because this WEBSITE SUCKS! My order took over 2 months to get here. I finally received what I had ordered yesterday in the mail and guess what. The item I ordered doesn’t even work at all and I’m not just saying that it didn’t give me the results I wanted I’m saying that it doesn’t even turn on what so ever. I kept telling the people from this website that I wanted a refund and they kept giving me the runaround. Pls pls don’t order from this website unless u wanna just throw your money away! I’m very very disappointed. I won’t stop bugging them until I get my money back!! Worst website and products ever! I’d use bad words to describe how cheap and worthless their products are but it won’t let me.

Reply from Joopzy
I recently ordered three pairs of their…
I recently ordered three pairs of their tactical pants. The pants are nice but the customer service is horrible. The size chart is misleading and the pants size smaller than described. I have been trying to exchange the pants I ordered to get a larger size for over a week now and keep getting the runaround. Have emailed support as directed by the online chat folks with no response. Any good company would exchange items no hassle, not these guys.
As I brought many products from the…
As I brought many products from the company I will get always many discounts and coupons are available in a daily basis I brought toys and shoes from them here we can get many type of products all are of good quality

Reply from Joopzy
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