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JOOP! Reviews 3

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TrustScore 3 out of 5

2.8

Clothing Store
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Company details

  1. Clothing Store
  2. Women's Clothing Store

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

I bought a Jacket size 48 online

I bought a Jacket size 48 online

I bought a Jacket size 48 online. I found out that they sent me a size 50 with a paper tag stating size 48. Contacted Joop, got a returnlabel. So far no complaints.
Due to the covid situation I sent it back a few weeks later than planned.
After they received it they (specialist department??) descided that the jacket has been worn because it smels to perfume...., so I cannot get my money back and never got the right size jacket that I ordered. One big Joke. The jacket stayed the whole time in our wardrobe, never ever worn it besided trying on. Every amateur can see and even smell that! I am not finished with this situation!

UPDATE: They are ignoring every e-mail I send.

16 July 2020
Unprompted review
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