While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more

Company replied

Rated 5 out of 5 stars

Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more

Rated 5 out of 5 stars

Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more

Rated 4 out of 5 stars

Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more

Company details

  1. Dating Service

Written by the company

Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

365 öppet köp complete lie

Awful customer service. Too slow and weird conditions. They say they have 365 days “öppet köp”. Complete lie. Fooling us customers. Shouldn’t be difficult to change size of a product, especially selling kids clothes.
I have been a customer for couple of years, have purchased many items for both kids room, kids toys, bicycles, furniture, baby products and bags.
-furnitures in general either missing a piece or extremely difficult to assemble (spjälsäng, kids chair) due to bad quality screws and wood.
-purchased a bike, 2 reflexes came broken. I did not dare to create reclamation due to being it super difficult
-lastly purchased a luggage and impossible to change size!!
This was the last tipping point. Will never purchase from Jollyroom again.

1 April 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello, Duygu! You must be mistaken - we are an international dating platform and have no connection with selling goods. But you can always contact us at support@jollyme.zendesk.com if you have any questions regarding our platform. We will be happy to help you!

Rated 1 out of 5 stars

STAY AWAY! SCAM SCAM SCAMMERS

Once this site have your credit card details they will pull money at their own peril. After paying for my subscription, they pulled out over $60 from my account. When I contacted my bank, they told me they are fraudsters that take your money & leave no online footprint! Luckily I cancelled the card & can you believe they tried to pull $80+ dollars from the card 2 days ago! PLEASE DO NOT fall victim. If you subscribed CANCEL whatever card you used for paying your subscription. They are working with SUPRANETPAY.COM to swindle subscribers. Added to that 9 out of 10 times the profiles are FAKE. Majority are Nigerian scammers posing with fake photos & pretending to be in US/Europe. STAY AWAY

27 February 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello, Grace! We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. You can adjust your subscription status in your profile whenever you want.

Our top priority is to provide you with a safe and pleasant environment to meet a partner. If you come across any suspicious activity, please do not hesitate to report it to us so that our team can investigate. You can use the "Block and report" button in our platform for that purpose.

Feel free to get back to us if you have any questions.

Rated 3 out of 5 stars

I am happy with the helping staff even…

I am happy with the helping staff even thought i am not agree with the final decision.

16 March 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello! Thank you for your feedback, If you still have any doubts on any issue, please contact our support team, and we will be happy to help you.

Rated 4 out of 5 stars

THE SUPPORT TEAM IS DOING AN EXCELLENT JOB.

By responding to my question I had within shortest period of time made me to trust this dating site. Secondly, the service in Jolly app, is very efficient and easy to use. It's not complicated whereby you can scroll and see the profiles without a problem. They also gives update, for matches of profiles. This has made me to love this online dating site. Continue with the good job

7 March 2024
Unprompted review
Rated 4 out of 5 stars

Thanks Larissa!

Thanks Larissa!

You helped me fixing my mistake. That is kind of support all customers require. Keep the good work.

Cheers!

12 February 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!

STAY AWAY!

As soon you install it, you receive a lot of messages, no matter the time. When most people are sleeping, apparently there are many online in your city 😅
100% scam. They are so aggressive with the payment

After giving them the real review, you get many emails to confirm your identity otherwise the review will be deleted. I wounder how many reviews were deleted and if 4 star is real...

4 September 2023
Unprompted review
Jolly logo

Reply from Jolly

Hello, Gaby! In our platform all users are real people who register to find new acquaintances. Many people are afraid to start a conversation first and activate the automatic greeting service. If you are bothered by this option - you can contact our support team, and we will be happy to help you turn it off.

Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided.

Rated 1 out of 5 stars

Feels fake and limited possibilities

Not very usefull, you can't add a profile description so it is not clear what people really look for, you can't search on location, even before I created my profile girls already liked me, but I couldn't see where they were, many profile pics gave me a feeling the girls were not in the Netherlands (where I am) also it feels all fake. Nonstop also get the screen that you need to get a subscription to see info/likes/etc. I don't want to pay for things I don't know what they really are. So I deleted my account (I hope)

31 January 2024
Unprompted review
Jolly logo

Reply from Jolly

Hello! Thank you for your feedback and suggestion, we will pass it to our development team. In our app all users who register are real, that try to find new acquaintances. If you want to search for people in your city, you can use the Dating section. Remember to provide access to your geolocation in our application for a more accurate search. Yes, the application can offer you to activate additional functions to communicate without restrictions. We're sorry you left us, maybe you'll change your mind and come back to our app.

Rated 5 out of 5 stars

Best dating app

Jolly has potential matches with verified members from all across the globe , jolly is 1 of the best dating site so far.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

I just think their charges are a money…

I just think their charges are a money trap, they charge a small easy to afford intro fee and once that runs out they automatically bill you crazy amount of money, which in my case I was not aware they would charge, it is very very very dry, very overpriced. I don't see the value of it, it is a site which will not thrive because it values making money more than having value , they need to take notes from Tinder which has different types of subscription plans and on Tinder I can talk to someone that I've matched, tinder is used by loads of people and has earned the right to charge high prices but jolly barely has users and expects people to cough out a huge chunk of money. No .

19 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look