I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
Company replied
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See what reviewers are saying
Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more
Company details
Written by the company
Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.
Contact info
United States
- jolly.me
4.0
Great
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Please be aware and vigilant before…
Please be aware and vigilant before making any payment to this site, I by mistake made the payment but they didn’t refund my full money even if I just reported the issue within 30 minutes
27 December 2024
Unprompted review
Reply from Jolly
Hello! Thank you for sharing your experience. We are sorry to hear that you had an issue with your payment.
Please note that we offer different subscription plans and our policy is designed to help users select the right plan for their needs. If you believe there was an error with your payment, we encourage you to reach out to our support team directly at support@jollyme.zendesk.com. Our team will be happy to assist you with your concerns and provide further clarification.
We always strive to provide a positive experience for our users and will work with you to resolve the issue.
Sometimes account blocked!!
Hello 👋 jolly.I'm Reuben David a recent registered member.I registered just recently, willing to upgrade to premium but on the same-day of registration after some hours passed, I try logging back into my account, only to see that it has been blocked. I let it be for awhile, again when I attend it opened, and that just how it's ongoing here with me even presently. Each time it happens I always got a message, the conclusion of it says, "Cloudflare"security), have read yet haven't understand to how I can get the issue resolved. Please I'm augently needing help,as to solving this issue,for I've folly believe in jolly to finding something genuine,oh yes my destiny's soul!!!! However thanks for the services offer on the site, hoping to dive into it deeper. Good day!.
16 December 2024
Unprompted review
Their customer support is excellent I…
Their customer support is excellent I recommend give them a try.
17 December 2024
Unprompted review
Great site and amazing costumers service
Great site. Very easy to use. Of course, there is room for improvement. But I am sure that the team is moving towards this. I am waiting for the release of the application. Thanks to the whole team and especially to the support manager Magali. She not only took care of my problem, but also made an exception that I did not even count on. All the best to you!!!
16 December 2024
Unprompted review
Have been blocked I want to retrieve my…
Have been blocked I want to retrieve my site
7 December 2024
Unprompted review
Feels phony…
I've met 2 people there and they both invited me to another paid website. I've had no other responses on the site. The site feels phony and canned photos that I've seen on other sites.
5 December 2024
Unprompted review
Reply from Jolly
Hello, Don! Thank you for your feedback. We’re sorry to hear about your experience.
We want to assure you that all users on our site are real people who register to find new acquaintances. We take profile verification seriously and encourage users to upload genuine photos. If you come across any suspicious profiles or feel uncomfortable, please let us know, and our team will investigate the issue.
As for the messages and invitations to other sites, we encourage you to focus on conversations within our platform, as we are dedicated to maintaining a safe and genuine environment for our users.
If you have any further concerns or need assistance, feel free to contact our support team at support@jollyme.zendesk.com. We’re here to help!
I can only speak for the support
I can only speak for the support, the support is amazing.
25 November 2024
Unprompted review
Reply from Jolly
Hello! Thank you for taking the time to share your impressions with our readers. Your positive experience is the most eloquent confirmation of our efforts! If you have any issues, please don't hesitate to contact us at support@jollyme.zendesk.com - we will be happy to help you!
problem solved
20 November 2024
Unprompted review
it was misunderstaing from my part to…
it was misunderstaing from my part to follow the rules of payment,but your team did there best to refund my money..
Thanks to your all stuff
10 November 2024
Unprompted review
IT is fair and ok aplication
31 October 2024
Unprompted review
Weas more relevent and trustworthy than…
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new people from all over the US and other select regions.
25 October 2024
Unprompted review
The best site for making friends and…
The best site for making friends and searching for a life partner. It is truly one of the best chat sites ever. I advise everyone to create an account immediately.🔥🥰
7 October 2024
Unprompted review
Hey I just wanted to say Larissa was…
Hey I just wanted to say Larissa was extremely great responding to me and assist me the way I wanted to keep up the great customer service wish I was able to know her in person.
3 October 2024
Unprompted review
It's an awesome site and has real…
It's an awesome site and has real ladies with good intentions ready to chat and start dating.
1 September 2024
Unprompted review
Reply from Jolly
Hello! Thank you for taking the time to share your impressions with our readers. Your positive experience is the most eloquent confirmation of our efforts! Stay with us, only love is ahead!
I'm happy with the answer and speed
12 September 2024
Unprompted review
I have tried after 2 day to cancel…
I have tried after 2 day to cancel under the 14 day cancellation policy and so far have been delayed as they try not to honor things. I’m very disappointed and would never recommend this site
28 August 2024
Unprompted review
Reply from Jolly
Hello, Tarek! We apologize for any misunderstandings that may have occurred during your interaction with our support team. Unfortunately, information is not enough to identify the issue. Please provide us with more details about the issues you're experiencing while using our website, and we will do our best to improve your user experience. We would appreciate if you could contact us at support@jollyme.zendesk.com.
Wow this app really good
17 August 2024
Unprompted review
I don’t like the fact that when people…
I don’t like the fact that when people give me an heart ❤️, I try to get in touch with them and chat to get to know each other, nobody answers..!
What are they doing here then..??
Waste of time for me.!!!
9 August 2024
Unprompted review
Reply from Jolly
Hello, Dominique! Not all users visit the website every day, so the response may not come immediately. Be patient and keep taking the initiative. Please wait and someone who likes you will send you a message. We recommend you to write to users who are currently online. If you still have questions, please write us an email to support@jollyme.zendesk.com. We will be happy to help you!
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