I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
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See what reviewers are saying
Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more
Company details
Written by the company
Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.
Contact info
United States
- jolly.me
4.0
Great
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yet another dating scam app full of fake profiles and scammers...
Yet another dating scam app full of fake profiles or people asking for your personal info such as telephone number, etc...
After having made the mistake of sharing my telephone number with someone who I thought it was a real person, I started getting bombarded with all kind of spammers, especially those related to job
offers, asking for more personal info.
These platforms should be investigated and regulated by the FCC to prevent this kind of abuse.
P.S. I've been asked by Jollyme to verify my account in order to validate my review, otherwise it will be removed.
Apparently this people is very aggressive going after bad reviewers instead of going after the dad actors using the platform...
8 January 2026
Unprompted review
Reply from Jolly
Hello, Mauricio! Thank you for sharing your experience. We want to clarify that our platform is intended for real people, and we work to maintain a safe and authentic community. Some users may reach out asking for personal information, which is not something we ever request, and we strongly advise never to share sensitive details such as phone numbers or financial information with anyone on the site. If you encounter suspicious activity or users violating the rules, please contact us at support@jollyme.zendesk.com. We take all reports seriously and investigate them carefully to protect our community.
Such good customer service i really…
Such good customer service i really appreciate it and lovely customer agents who are really polite and passionate about their jobs
6 January 2026
Unprompted review
Very Disappointed
Very Disappointed! Ordered Boots in my normal size. They came, and ran small. Says I can Return or exchange. Took 3 emails before I received an answer. Then I'm informed that I have to pay for Return Fees. This doesn't say that in their Return and Exchange page. Now I'm stuck paying extra to return my boots and have to pay for it. There size chart is off, so order a size up. Don't want you to have to pay return fees and get ripped off.
7 December 2025
Unprompted review
Reply from Jolly
Hello, Carrie! We’re really sorry to hear about your disappointment and we understand how frustrating this situation must feel. However, we’d like to kindly clarify that our platform is a dating website, not an online store selling physical products such as boots. It seems there may have been some confusion, and your feedback may concern a different company. If you believe there has been a mistake, we recommend contacting the support team of the store where the purchase was made so they can properly assist you. We appreciate your understanding and wish you the best in resolving this matter.
Great site jolly.me
Great site jolly.me, very pleasant site with very nice people, I recommend you visit the site, it's very interesting.
16 November 2025
Unprompted review
Great app
Great app. Try it , you’ll love it also wonderful customer service yasmim
19 October 2025
Unprompted review
I think I should first start chatting…
I think I should first start chatting to one of my Mach to experience if this is a scam or legit site to see if it's based on a genuine experience
6 October 2025
Unprompted review
Scam and Fake profiles
"I thought that everything here was a scam and just empty fake accounts from which the site's chat bot responds. Revealing the entire scam scheme with clones of this website under different websites names and minimally altered designs, but with the same fake accounts and photos. No one can find a dating partner there because 95% of the profiles are just bots. Don't waste money on buying subscriptions!
20 September 2025
Unprompted review
Reply from Jolly
Hello! We’re sorry to hear about your concerns. We want to assure you that registration on our platform is available only to real people. Some members may feel shy to start conversations and use the automatic greeting service, which can give the wrong impression, but these are not bots. If you encounter any suspicious or fake profiles, please report them to us at support@jollyme.zendesk.com. We take all such reports seriously and will investigate them carefully. We also want to remind you that subscriptions are fully transparent, with all terms clearly presented before payment, and each user chooses the features they want.
Good layout, sketchy subscription traps
I tried Jolly.me because the trial looked affordable and app is clean.
But canceling was a nightmare — the “trial” turned into a full price subscription without clear warning.
Support helped after complaining, but trust shaken
11 September 2025
Unprompted review
Reply from Jolly
Hello! Thank you for sharing your experience. We understand your concern and are sorry to hear that your trial experience caused frustration. We strive to make subscription terms clear, and we regret if this was not perceived as such. We are glad to hear that the situation has been resolved. Our subscription system is designed for your convenience, so users do not have to worry about manually renewing it. If you ever have any questions or concerns, please do not hesitate to contact us - we are always happy to help.
Hello,
Hello,
On September 11, 2025, I was charged 1,084.99 KGS from my card ending with 3725 by your service (Jolly.me).
I did not authorize this charge (or I was not aware of such subscription terms).
Please:
1. Cancel any active subscription linked to my card.
2. Refund the amount of 1,084.99 KGS.
Attached is a screenshot of the transaction for your reference.
Thank you for your assistance.
11 September 2025
Unprompted review
Reply from Jolly
Hello! Thank you for your message. We understand your concern regarding this charge. Please note that any payment processed means there was an active subscription linked to your account, and the payment was made in agreement with our subscription terms. If you are not using the service and wish to cancel your subscription, please contact us so we can assist in deactivating it. Regarding the payment, we will be happy to review your case further - you can reach our support team at support@jollyme.zendesk.com. We’re here to help resolve this matter.
Request for refund
I forgot to cancel a subscription and got charged, but I requested a refund and they processed the refund. They're great
10 September 2025
Unprompted review
Even though I didn't want a…
Even though I didn't want a subscription and got charged, they still gave me a refund with valid reason. Very good support and solid app, you should try
6 September 2025
Unprompted review
So good👍🏻 manager Yasmim Quickly helped…
So good👍🏻 manager Yasmim Quickly helped with the question
5 September 2025
Unprompted review
Be wary when you sign up but good service
Be wary when you sign up as you might be choosing a subscription you did not intend to. But I was very impressed with the service when my error was made. Matt was great at navigating me through and making things right. Customer service is very good
4 September 2025
Unprompted review
Creation of my profile was smooth and…
Creation of my profile was smooth and the app also gave me exactly the type of people that i want to meet.
1 September 2025
Unprompted review
Reply from Jolly
Hello, Guillaume! We're sorry to hear that you feel this way. We want to emphasize that our platform is designed to provide a safe and genuine environment for meeting new people. If you notice any suspicious activity or need assistance, please contact us at support@jollyme.zendesk.com - we’ll be happy to help.
Potential dating experience.
Lots of filters, and potential matches to look into. Friendly and supportive staff to trust.
8 August 2025
Unprompted review
Was charged $33.90for 2 weeks and…
Was charged $33.90for 2 weeks and charged a further $21.75 unknown charge , very little contact from other members cannot see their pictures unless you pay more for the plus ,basic is rip off , have cancelled subscription, which is very difficult to accomplish , certainly don't recommend this site nothing further to add .
28 July 2025
Unprompted review
Reply from Jolly
Hello, David!
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We offer different service packages with varying features and prices, so each user can choose the option that best suits their needs. Also, not everyone logs in daily, so we recommend reaching out to users who are currently online to improve your chances of getting a response.
Please note that if any charges are still being made, it means that a subscription was previously activated and not canceled.
To avoid further charges, please contact us at support@jollyme.zendesk.com and we’ll help you deactivate the subscription and review your profile status.
We’re here to help and ensure everything is resolved properly.
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