I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
Company replied
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See what reviewers are saying
Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more
Company details
Written by the company
Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.
Contact info
United States
- jolly.me
4.0
Great
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent customer service
2 May 2023
Unprompted review
The support are very helpful and help…
The support are very helpful and help me a lot
21 April 2023
Unprompted review
appreciate your service.You are…appreciate your service.You are… I really appreciate your service.You are humble,,know about the job and you have a good command of English and listening ears.Maksim re
appreciate your service.You are…
I really appreciate your service.You are humble,,know about the job and you have a good command of English and listening ears.Maksim really helped me out
Date of experience: April 19, 2023
19 April 2023
Unprompted review
appreciate your service.You are…
I really appreciate your service.You are humble,,know about the job and you have a good command of English and listening ears.Helena really helped me out
16 April 2023
Unprompted review
Great Service and subscription amount
Great Service and subscription amount. They promised to refund the money in 14 days. Thanks for the really quick service.
3 April 2023
Unprompted review
Very helpful
Maksym and the team helped me with my subscription and helped solve an issue I had. They were kind enough to spend the time to review my situation and came up with an agreement we were both happy with and was resolved within an hour .
31 March 2023
Unprompted review
Really great to be here.
Really great to be here.. had some issues with my subscription & the customer care solved it with ease.. one of the best customer support teams I have seen.
24 February 2023
Unprompted review
The support agent were very very…
The support agent were very very helpful and prompt.
23 February 2023
Unprompted review
Thanks to the support agents for…
Thanks to the support agents for helping me resolve my issue.
15 February 2023
Unprompted review
Double speaking with no value
As soon as I joined the app I kept receiving a ton of messages 🙃, and it was part of the trick.
It was bulk automated messages (smart message), you can't do anything but to pay to reply, even the basic stuff like matches you have to pay.
I paid 3 days I guess (they call it trial, paid and trial!!..what a joke), as soon I realized that scheme and all terms are double speaking to trick everyone for paying little by little with no actual value.
Of course no refund and I deactivated my account.
I realized any one deactivate they call (found their partner here, another joke!!!
I told then enjoy my (trial paid money)
Be careful that you have to stop the auto renewal from your account, again, best money generation scheme ever..
27 January 2023
Reply from Jolly
Hello, we are sorry for the inconvenience. To provide our users with continuous services, an automatic payment renewal system is used. You can disable the automatic renewal of Premium subscription in the "Settings" in your profile. If you have any additional questions, you can always contact our Customer Support.
I like this website
I like this website, customer service are good and the offer they made are awesome, I use this website recently and im addicted to it, coz it's not like the other website which have all fake profile, but in this website, people's are real and i found some people I knew, that's why I rate 5 start
31 December 2022
Unprompted review
This app is amazing 👏
This app is amazing 👏, I've found love in here, thanks so much 🙏
24 January 2023
Unprompted review
Killing loneliness
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to jolly for this vision and also for connecting people and the world together, mature minds are getting along together. Here we meet new friend and this year I pray I meet my wife from jolly. Thank you
9 January 2023
Unprompted review
This is the first time am coming across such a wonderful site …
This is the first time am coming across such site. For my little experience, this site is one of the best I have seen so far. I highly recommend for any single here. I hope to explore more in this site.
22 January 2023
Unprompted review
Nice dating website...best coustomer…
Nice dating website...best coustomer services.. don't miss it
6 December 2022
Unprompted review
Great & good service I love the app
5 January 2023
Unprompted review
Great app, great support team.
The app is great, fast and interesting, the notification is on point and the customer support team prompt and efficient.
15 January 2023
Unprompted review
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