Grace was fantastic.. couldn't be more helpful and polite.. she went beyond what any other customer service would do for me... thamk you Grace
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Deposit took long time so grace going out of the way helped me and gave some extra spins. Brilliant customer service
Company replied
I’ve been playing Jokabet for a long while now, never had any problems, customer service is always quick, polite and helpful. HIGHLY RECOMMEND
Company replied
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Brilliant service
3 May 2025
Unprompted review
Reply from Jokabet
Hello, Peter!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Johnny!
We truly appreciate you sharing your great experience with us. It means so much to our team. Your support and trust motivate us to keep enhancing our service and delivering the best experience we can. We look forward to welcoming you back to our website soon!
Best regards,
JokaBet Team
Honestly one of the best apps I’ve been…
Honestly one of the best apps I’ve been on, cash out is easy and the support team have been nothing but helpful when needed. Could recommend an app any more. Regards,
Anwar
29 April 2025
Unprompted review
Reply from Jokabet
Hello, Anwar!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team
Was having some trouble finding…
Was having some trouble finding information. Chatted with Sheldon from customer support who has been ten out of ten service.
Can’t thank Sheldon enough.
27 April 2025
Unprompted review
Reply from Jokabet
Hello, Reece!
Thank you for sharing your experience with us. It truly means the world to our team. We are excited to welcome you back to our website soon. Your trust and support motivate us to keep improving and delivering the best experience possible.
Best regards,
JokaBet Team
Happy playing on this site
Happy playing on this site. Very nice customer service and always there to help too.
26 April 2025
Unprompted review
Reply from Jokabet
Hello, Megan!
We are truly grateful for you sharing your positive experience. It means everything to us. We cannot wait to welcome you back to our website. Your trust and support motivate us to continually improve and deliver the best experience possible.
Best regards,
JokaBet Team
Very quick response and fix
25 April 2025
Unprompted review
Reply from Jokabet
Hello, Callum!
Thank you so much for taking the time to share your positive experience. Your feedback means the world to us. We are excited to have you visit our website again soon. Your support and trust drive us to keep enhancing and providing the best possible experience.
Best regards,
JokaBet Team
Amazing customer service and great…
Amazing customer service and great site, pays back just as much as you put in
22 April 2025
Unprompted review
Reply from Jokabet
Hello, Carl!
Thank you for your kind words! Knowing you had a positive experience makes us incredibly happy. Your trust drives us to keep doing our best. We can’t wait to see you again on our website!
Best regards,
JokaBet Team
One of the best casinos around plenty…
One of the best casinos around plenty of free spins too 10/10
19 April 2025
Unprompted review
Reply from Jokabet
Hello, Danny!
Thank you for taking the time to leave such a lovely message! Your satisfaction is what we strive for, and your trust pushes us to keep growing. We’re excited to have you back with us again soon!
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Katie!
Your positive experience makes us proud of what we do. Thank you for being a valued part of our community. We’ll keep working to make your time with us even better. See you again soon!
Best regards,
JokaBet Team
Great casino quick payouts and very…
Great casino quick payouts and very help live chat
17 April 2025
Unprompted review
Reply from Jokabet
Hello, Jenson!
We’re so glad you enjoyed your time with us! Your feedback inspires us to keep improving and offering the best service possible. We appreciate your loyalty and can’t wait to have you back!
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Josh!
Thank you for your kind words and for taking the time to share your experience. It truly means a lot to us. We're excited to welcome you back to our website soon. Your trust and support motivate us to keep getting better and delivering the best experience we can.
Best regards,
JokaBet Team
great app 😊😊😊😊
16 January 2025
Unprompted review
Reply from Jokabet
Hello, Artilhasmuja!
We really appreciate you sharing your positive experience with us. It means so much to our team. We're looking forward to having you visit our website again soon. Your continued support and trust encourage us to keep striving for excellence.
Best regards,
JokaBet Team
Very helpful set of people always…
Very helpful set of people always straight there with answers really understanding
7 April 2025
Unprompted review
Reply from Jokabet
Hello, Brandon!
Thank you for sharing such a great review. It truly means the world to us. We can't wait to have you back on our website. Your support and confidence inspire us to keep enhancing and offering the best experience we can.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Majid!
We're so grateful for your kind words and for sharing your positive experience with us. It means everything to us. We look forward to having you back on our website. Your trust and support drive us to constantly improve and provide the best possible experience.
Best regards,
JokaBet Team
Charged my CREDIT card £600 and used…
Charged my CREDIT card £600 and used the business name of uv stickers London . FRAUD
2 May 2024
Unprompted review
Reply from Jokabet
Hello, Rachael!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually.
Your satisfaction is our priority, and we’d love the chance to assist you. Please reach out to us at support@jokabet.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
JokaBet Team
Super fast and easy service highly…
Super fast and easy service highly recommended
4 April 2025
Unprompted review
Reply from Jokabet
Hello, Aivis!
We truly appreciate you sharing your positive experience - it means the world to us! Your support and trust motivate us to keep improving and delivering the best experience possible. We look forward to welcoming you back to our website soon.
Best regards,
JokaBet Team
Loads of games fast cashout uk
4 April 2025
Unprompted review
Reply from Jokabet
Hello, Daryl!
We truly appreciate you sharing your positive experience - it means the world to us! We can’t wait to welcome you back to our website. Your support and trust inspire us to keep enhancing our services and delivering the best experience possible.
Best regards,
JokaBet Team
Quality app highly recommend won a…
Quality app highly recommend won a fortune on this app
3 April 2025
Unprompted review
Reply from Jokabet
Hello, Jack!
Thank you for your kind words! Your positive experience means so much to us. We look forward to having you back on our website and are constantly striving to improve and provide you with the best possible experience.
Best regards,
JokaBet Team
Had an issue with bonus and bonus funds…
Had an issue with bonus and bonus funds was put through to Bradley who Swiftly resolved the problem slots are good no lags all in all very good
2 April 2025
Unprompted review
Reply from Jokabet
Hello!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Wojciech!
Thank you for your kind words and for sharing your positive experience. Your trust and support motivate us to keep improving, and we look forward to having you visit our website again.
Best regards,
JokaBet Team
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