JoJamesJewellery Reviews 

910
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-made products, often highlighting their quality and appealing designs. Many appreciate the wide selection available, making it easy to find items for various occasions and outfits. People frequently receive compliments when wearing the jewelry, indicating its attractive appearance. Reviewers consistently mention the quick and efficient delivery service, with orders arriving promptly and well-packaged. The ordering process is described as easy and straightforward, contributing to a smooth overall experience. Customers also find the products to be of good value, often noting reasonable prices and excellent quality.

What people talk about most

Product

Consumers find the products to be positive, often praising the beautiful and well-made jewelry, with many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Quality

People report positive experiences with quality, consistently praising the beautiful, well-made products and... See more

Order

Reviewers highlight positive aspects of ordering, with many customers consistently expressing satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj

Rated 5 out of 5 stars

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more

Company replied

Rated 5 out of 5 stars

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

Company replied

Rated 5 out of 5 stars

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

910 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(910)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website!

Ease of using the website and checkout was brilliant. Necklace is good quality.

23 November 2025
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Reply from JoJamesJewellery

The pleasure is all mine

Rated 5 out of 5 stars

Fab product

Fab product, beautifully made and speedy service.
We bought it for mum to wear to hold a remote control for her hearing glasses! Works perfectly for her. Wish I could upload a photo!

8 November 2025
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Reply from JoJamesJewellery

Lovely review. Thank you

Rated 5 out of 5 stars

Third time ordering

Third time ordering! Ordered some bracelets that were out of stock, so was sent ones which were very similar instead and was given an extra one also! Lovely jewellery, have been pleased with everything I have ever ordered! Will be ordering again definitely 🙂

30 October 2025
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Reply from JoJamesJewellery

My pleasure and thank you kindly

Rated 5 out of 5 stars

Good product and good service

I have bought jewellery from Jo James quite a few times and it has always been great. The prices are very reasonable and it is delivered quickly.

26 October 2025
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Reply from JoJamesJewellery

Thank you for a lovely review

Rated 5 out of 5 stars

Beautiful products made with love

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶🏼

21 October 2025
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Reply from JoJamesJewellery

What an outstanding review. Thank you so very much

Rated 5 out of 5 stars

Reasonable and lovely ❤️

Have ordered from this site and bought from many stalls!
Good quality and very reasonably priced. Delivery quick and comes in a lovely little bag.

4 October 2025
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Reply from JoJamesJewellery

The pleasure is all mine. Thank you for taking the time. Hope to see you again soon!

Rated 5 out of 5 stars

Amazing Quality Love!

Fast and super quick delivery! Absolutely love my bracelets and ring amazing quality for such a small price. Love, Love Love!!

4 September 2025
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Reply from JoJamesJewellery

Thank you for taking the time Clare x

Rated 5 out of 5 stars

I recommend this beautiful jewellery

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James jewellery to anyone.

11 August 2025
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Reply from JoJamesJewellery

Fabulous review. Thank you

Rated 5 out of 5 stars

Amazing jewellery

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

22 July 2025
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Reply from JoJamesJewellery

This makes me very happy. Thank you

Rated 5 out of 5 stars

Amazing jewellery

Amazing jewellery ! Lasts forever ! Beautiful colours. Jo is very helpful in choosing what goes together aswell . Best jewellery for the summer

8 July 2025
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Reply from JoJamesJewellery

Best jewellery for summer for sure!

Rated 5 out of 5 stars

Fab items as always!

Fab items! Fast delivery! Have loved Jo James products for a long time now! Fab company 😊

12 July 2025
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Reply from JoJamesJewellery

Couldn’t do it without you!

Rated 5 out of 5 stars

Gorgeous anklets

Gorgeous anklets. Delivered quickly. Amazing customer care. Jo went out of her way to deliver more organza bags as they are gifts. Great service and company.

29 June 2025
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Reply from JoJamesJewellery

Always my pleasure x

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