Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more
Company replied
Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍
Company replied
Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results
Company replied
Company details
Written by the company
Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.
Contact info
United Kingdom
- info@jointheclaim.com
- jointheclaim.com
4.7
Excellent
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Join the Claim
Hi Mr.Eric,
Thank you for your feedback. We are glad to hear that you found everything so easy. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi David,
Thank you for your feedback. We are glad to hear that you found it easy and informative. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Difficult to write my signiture
3 January 2026
Unprompted review
Reply from Join the Claim
Dear Mr Douglas, thank you for your feedback. We are sorry to hear that you had a hard time trying to sign the signature. We have tried to reach out to you to discuss this further, but please feel free to email us at info@jointheclaim.com in the meantime.
Best,
The Join the Claim Team
Easy form to complete
Easy form to complete. Clear instructions regarding any deductions if the claim goes through.
2 January 2026
Unprompted review
Reply from Join the Claim
Hi Gillian,
Thank you for your feedback. We are glad to hear that you found it easy to complete. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
The class action claim was made easy to…
The class action claim was made easy to undertake.
2 January 2026
Unprompted review
Reply from Join the Claim
Hi Eljacko,
Thank you for your feedback. We are glad to hear that you found it easy. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Easy to follow instructions
Helpful instructions throughout. Straight forward display.
2 January 2026
Unprompted review
Reply from Join the Claim
Hi David,
Thank you so much for your feedback. We are glad to hear that you found the process straightforward with helpful instructions. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Really easy to do
2 January 2026
Unprompted review
Reply from Join the Claim
Hi Sarah,
Thank you so much for your feedback. We are glad to hear that you found the process really easy to do. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Brian,
Thank you so much for your feedback. We are glad to hear that you found the service excellent. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
It seems all good
It seems all good , we shall see what happens with the claim. Happy New year!
1 January 2026
Unprompted review
Reply from Join the Claim
Hi Sav,
Thank you for your feedback and happy new year! We’re really glad to hear that. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Explained the process in laymans terms.
1 January 2026
Unprompted review
Reply from Join the Claim
Hi,
Thank you so much for your feedback. We are glad to hear that you found the process easy to understand. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Dale,
Thank you for your feedback! We’re really glad to hear that you found everything good. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Reply from Join the Claim
Hi Mrs. Maxine,
Thank you so much for your feedback. We are glad to hear that you found the instructions simple and easy to follow. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Very easy to sign up
1 January 2026
Reply from Join the Claim
Hi David,
Thank you so much for your feedback. We are glad to hear that you found it very easy to sign up. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Constancio,
Thank you so much for your feedback. We are glad to hear that you found it very easy to fill up. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Mrs Jill,
Thank you for your feedback! We’re really glad to hear that you found it easy. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Easy to complete
1 January 2026
Reply from Join the Claim
Hi Tracy,
Thank you so much for your feedback. We are glad to hear that you found it easy to complete. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Easy straight forward easy read of…
Easy straight forward easy read of terms and conditions
31 December 2025
Unprompted review
Reply from Join the Claim
Hi Simon,
Thank you so much for your feedback. We are glad to hear that you found it easy and straightforward. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Easy form to fill
Easy form to fill, little bit awkward to sign signature.
31 December 2025
Unprompted review
Reply from Join the Claim
Hi Gwyn,
Thank you so much for your review. We are glad to hear that you found the form easy to fill in. We will share your feedback with the team regarding the signature box. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Easy web site to use.
Easy web site to use.
Just waiting to hear if my claim goes through
31 December 2025
Unprompted review
Reply from Join the Claim
Hi George,
Thank you for your feedback! We’re really glad to hear that you found it easy to use. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Easy form to complete
31 December 2025
Unprompted review
Reply from Join the Claim
Hi there,
Thank you so much for your feedback. We are glad to hear that you found the form easy to complete. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.