I came into this cautiously optimistic but the whole thing went surprisingly well. I did feel rushed a bit during the appointment with the doctor but appreciate that they are only 15 minutes long.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was happy to be able to schedule a visit with a provider very quickly. Though my my order processed almost immediately, I had gone out of town for three weeks and, unfortunately, the order arrived... See more
Company replied
Guidance from doctors is practical and easy to follow. Medicine arrives as scheduled and has been packaged very well. You need to put in the work to eat right and exercise regularly for optimal resul... See more
Company replied
I love that Mochi gives you guided support throughout this journey. Meeting with a doctor and registered dietitian has taken some of the anxiety away on how to navigate eating and setting up healthy h... See more
Company replied
Company details
About Mochi Health
Written by the company
Healthcare has a history of framing weight loss as a moral failing rather than a complex health issue. Mochi Health is here to change that.
We recognize that every body is unique, and care should be, too. GLP-1 medications like semaglutide and tirzepatide have transformed weight loss. Our network of board-certified physicians and registered dietitians will support your personal journey every step of the way.
Thousands of Mochi reviews show how we're helping people reach their weight loss goals and working towards healthier lives together.
Our free online questionnaire only takes a few minutes and will let you know if Mochi Health is right for you. Check out joinmochi.com.
If you're already a Mochi Health member, leave us a review!
Mochi Health is LegitScript certified and available in all 50 U.S. states and Washington, D.C.
Contact info
United States
- joinmochi.com
4.4
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Mochi Experience
My experience with Mochi was excellent. It took four days from my appointment to get my medicine. The nurse practitioner was friendly and helpful. I am glad I went with Mochi.
4 May 2026
Reply from Mochi Health
We're happy to hear about your excellent experience! We appreciate your feedback regarding the quick delivery and the friendly, helpful nurse practitioner. We're glad you chose us!
Wonderful communication they respond in…
Wonderful communication they respond in minutes and answer all your questions.
10 May 2026
Reply from Mochi Health
We're happy to hear that our communication met your expectations with quick responses and thorough answers to all your questions.
Love this company
5 May 2026
Reply from Mochi Health
We love you! Thanks for joining our community and being a Mochi member.
Prescription arrived very timely.
5 May 2026
Reply from Mochi Health
We're happy to hear that your prescription arrived promptly. Thank you for your feedback; we appreciate it.
Top Notch
Quick service and very informative video visit with the doctor and nutritionist who listened to my concerns, answered my questions and gave helpful tips and guidance for my journey!
5 May 2026
Reply from Mochi Health
We're so glad you received quick service and found the video visit informative. We appreciate that the provider and nutritionist listened to your concerns and gave helpful guidance!
Knowledgeable
Knowledgeable, friendly, health-care professional who provided comprehensive council.
5 May 2026
Reply from Mochi Health
We're happy to hear that our provider was knowledgeable and friendly, and provided comprehensive council. Thank you for letting us know!
GREAT experience with Mochi!!!!
Joseph (David) was incredibly thoughtful, knowledgable, and insightful about the different lifestyle / weight management options. He filled the script for me, and the delivery time was so much faster than expected, especially given issues with customer service and sporadic delivery issues with the previous company I had worked with over the past year. I am all in on Mochi Health and have been recommending you to all of my friends who may need some lifestyle / weight management needs.
5 May 2026
Reply from Mochi Health
We're happy to hear that you found our team member thoughtful and knowledgeable! It's great to know the delivery time exceeded your expectations. We appreciate you recommending our services for lifestyle and weight management needs!
Reply from Mochi Health
We're so happy to hear you love the provider and quickly received your order. We appreciate you taking the time to leave us this great feedback.
Very cool experience with Mochi
Very cool experience with Mochi. Packaging and delivery is unmatched.
4 May 2026
Reply from Mochi Health
We're happy you had a cool experience with Mochi! It's great to hear our packaging and delivery exceeded your expectations. Thanks!
Latoya is an Excellent provider
Latoya is an Excellent provider. There was an issue with the new Rx being cancelled but I got my new Rx before I ran out of the old.
4 May 2026
Reply from Mochi Health
We're glad you had a positive experience with our provider. We appreciate your feedback and are happy we could get your prescription to you in time.
Easy to do
The whole process was so easy. My Dr. is great and understanding of my conditions and needs. I would recommend Mochi to anyone who wants to ue a GLP-1
9 May 2026
Reply from Mochi Health
We're happy to hear the process was easy for you and that your provider is understanding of your needs! We appreciate you recommending our services to others.
Reply from Mochi Health
We're happy to hear that you liked the care and information provided. We appreciate you taking the time to share your experience with us!
Very impressed!!
I have been exceedingly pleased with my experience with Mochi Health. Email communication has been outstanding. Through those emails, I felt confident and prepared for the initial online meeting with the Physician. During that meeting, I was provided with succinct information on the program, what to expect, potential side effects, how to communicate with my care team and did not feel rushed. By the end of the online meeting, I felt all my questions and concerns had been addressed. I have been especially impressed with regular email "check-ins" which sought to address any concerns or issues that may have arisen. I don't think I could have asked for a better experience and would definately recommend Mochi Health.
8 May 2026
Reply from Mochi Health
We're happy to hear that you felt confident and prepared through our email communications and provider meeting. We appreciate your comments regarding the program information, communication, and regular check-ins. Thank you for recommending us!
Reply from Mochi Health
We're happy to hear that the provider was helpful in getting you on track with dosing. Thank you for your positive feedback.
The doctor was amazing and listened to…
The doctor was amazing and listened to my questions and concerns.
7 May 2026
Reply from Mochi Health
We're glad the provider addressed your questions and concerns. We appreciate you sharing your positive experience!
Felt like I was cared for
Felt like I was cared for, very light and comfortable meeting with Barry
9 May 2026
Reply from Mochi Health
We're happy you felt cared for and had a comfortable meeting. We appreciate you sharing your experience with us!
Satisfactory Patient Care
Scheduling appointments are easy. Love virtual visits with the provider. My provider was very professional, kind , and courteous. She asked the right questions and took the time to listen.
3 May 2026
Reply from Mochi Health
We're happy to hear that scheduling appointments is easy and that you love the virtual visits. We appreciate your feedback regarding the provider being professional, kind, and courteous and taking the time to listen.
I am on my fourth month of Mochi
I am on my fourth month of Mochi. I started at the lowest dose of 2.6. My provider, Javier Rodriguez is the BOMB. I've been approved with each upgrade dose. I'm now at 7.6 starting today. I'm down from 203lbs to 181. I can't be happier and continuning on to my goal of 165. My meds have always been approved and delivered on time. So happy.
8 May 2026
Unprompted review
Reply from Mochi Health
We're so happy to hear about your positive experience and progress! It's wonderful that you're achieving your goals, and we appreciate you sharing your journey with us. We're glad everything is going smoothly with your treatment.
Reply from Mochi Health
We're happy to hear that your medicine was delivered promptly and packaged well. Thank you for your feedback; we appreciate it greatly.
Reply from Mochi Health
We're glad you found the doctor nice. We regret you had connection issues for the video visit and will look into it. Thanks for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.