Total Fraud!!! Don’t sign up! Went through everything and even told them my current dose of medication only for them to prescribe me different cheaper medication. Sent a message right away…got a messa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So far I have no complaints about this company. When I’ve had concerns about pricing I messaged someone on the portal and they got back to me quicker than any other company has. They clarified the pri... See more
Company replied
I paid $199 for my first month of tirzepatide gum, and while the medication itself worked well for me, the lack of transparency has been very disappointing. The advertising clearly says “one month... See more
Company replied
I had concerns about starting with this company, mainly the price structure. And there wasn’t a lot of reviews to speak of - anywhere. They offered first month $149, then each month after, the cost wa... See more
Company replied
Company details
Written by the company
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door. With plans starting at just $99/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Weight Loss Guarantee
Written by the company
- We're committed to your goals, together!
- If you follow your Embody program and don’t see meaningful progress in the first 6 months, we’ll make it right with our 100% satisfaction refund policy.
Contact info
1811 Silverside Road, Suite 260, 19180, Wilmington, United States
- 4694593723
- support@mail.withembody.com
- joinem.co
3.3
Average
58 reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything started out great
Everything started out great. I was told my prescription would be 149.00 always but with my 2nd order, it jumped up to 399.00! Luckily, my bank didn't have that much in it! Also, a provider didn't let me know, before sending in the script, that they were increasing my dose to 15 mg... Which I didn't want. I have been on 12.5 mg for about 5 months and I'm good with that. Now I have insurance and I get my prescription for only 25$ with a coupon.
1 May 2026
Unprompted review
Reply from Embody
Hi Lynette, we have a few different programs and I'm so sorry to hear that you were unhappy with the pricing model. I'm so happy to hear that you're now on an insurance plan for only $25 per month. In regards to your dosage that's completely based on what you submitted in your intake or video visit with the provider. It's totally up to you! Thanks again for giving us the opportunity to be with you in this journey!
My experience has been absolutely…TERRIBLE
My experience has been absolutely terrible. I did not get to speak with a doctor face-to-face via telehealth in anyway. I was lied to about the amount. I was told it would be 150 every month guarantee. The second month I got charged $399. I have emailed left voicemails with no return call. This company is a scam.
4 May 2026
Unprompted review
Reply from Embody
Hi Tammy, we have both sync and async visits depending on a major list of factors - but basically meaning that someone people will see a doctor on a face-to-face video visit and others will simply submit their intake form and respond to questions via messaging! Not one way or the other - but rather we have both! You signed up for our Embody program that had a $250 off Tirzepatide code attached to your first month. So sorry that there was confusion there!
It was a good starter but then they…
It was a good starter but then they raised the price! So I switched to a different company.
31 March 2026
Unprompted review
Reply from Embody
Hi Sheila, thanks for giving us a try. We have a new program that came out that offers flat pricing forever that I would highly recommend you check out. Really appreciate you giving us the opportunity and wish you the best in your journey!
Agreed to a fixed monthly price for…
Agreed to a fixed monthly price for Tirzepatide at$149.00 a month. Then charged $399 - for refill 20 days after.
3 May 2026
Unprompted review
Reply from Embody
Hi Robert, From what it sounds like you completed our optional refill intake about 10 days before the end of the month (since you mentioned 20 days). These refill requests are completely optional but if you do submit one it would pull your billing date forward and create a new order once the doctor reviews your intake. With that said I'm so sorry to hear it caused a negative experience. Please reach out to us and we'll make it right!
Price not right
My second month and they tell me my charge that was 149.00 last month is now 399.00.
2 May 2026
Unprompted review
Reply from Embody
Hi JoAnn, We have 2 active plans right now a promotional plan for Tirzepatide that has a $250 first month discount and a flat priced plan called Embody Flat at $299/month with no increases. With that said, our member support would love to help you out and make sure you're on the correct plan!
Lies
I was told that they would let me know when it is refill time before they just took my money. I didny ask for a refill because my doctor said that is wasn't safe to take. I wanted my money back before it ships and no response. I will return to sender
1 May 2026
Unprompted review
Reply from Embody
Hi There, From what it sounds like you completed our optional refill intake about 10 days before the end of the month. These refill requests are completely optional but if you do submit one it would pull your billing date forward and create a new order once the doctor reviews your intake. With that said I'm so sorry to hear it caused a negative experience. Please reach out to us and we'll make it right!
Don't order from this company, they don't deliver what you expect and they don't give refunds
When I signed up, I explained that I had already been on 15mg prescription of Zebound for the past year which I stopped taking a month ago. I instructed that I want the same dosage that my previous doctor ordered for me; I wrote that in my description when I place my order as a requirement. But when the package arrived from Embody, they only sent 2.5 mg. I promptly called them and told them it wasn't correct and I wanted them to replace the prescription with 15 mg that I ordered and had already been using. Embody refused, and I am stuck with what appears to be a watered-down product that is useless to me and that I wasn't able to get a refund for. Embody did not do what I explicitly instructed them to do and they did not inform me that they were going to 'bait and switch' dosages on me claiming that since they never work with me before, they had to start the prescription at 2.5 mg, which is ridiculous. I've signed up with a new company, and they shipped 15 mg without any issues. DO NOT use Embody. There are other competitors who are more upfront and honest than this company is, especially since I'm now finding out from other people who have commented, that Embody charges more money for higher mg dosages? Most competitors out there don't do this. This company is misleading and I would argue even deceptive because they use this tactic to get your money and then don't give you the product that you were expecting, and no refunds especially if you order more than one month up front.
8 April 2026
Unprompted review
Reply from Embody
Hi George, We're so sorry to hear about your negative experience. All of our providers do the best to support patients on individual journeys and we have a satisfaction policy in place and stand behind it. Restarting at a high dose after a gap can significantly increase the risk of side effects like severe nausea/vomiting, dehydration, low blood pressure, and more serious complications such as gallbladder issues or pancreatitis. Providers generally re-start more cautiously when there’s any meaningful interruption to reduce these risks. I can't comment on what other companies or providers would do but quality of care is more important for us. With that said, I will make sure you get a full refund!
Great experience just not in my price range
The whole experience and process was fantastic....I just found what I was looking for at a better price .
If I could have afforded the increase in pricGreat e then I would have stuck with it ..
1 April 2026
Unprompted review
Reply from Embody
Thanks Cindy! We often have new pricing and programs so please keep us in mind in the future!
I currently was taking Wagovy and at a…
I currently was taking Wagovy and at a higher dose than what embody started me at. I feel going backwards is not a good option. They should have taken into consideration what does I was currently taking and at least starting me on that dose.
22 April 2026
Unprompted review
Reply from Embody
Hi Ann, Our providers do take all history into account but providers decisions are independent and not up to Embody as a company (it's individual and personalized between you and the provider). Many factors go into this such as when your last dose was taken. If for any reason you're unhappy we stand behind our satisfaction guarantee and will issue a refund if you're still unsatisfied! Support@mail.withembody.com
I just started using tirzepatide from…
I just started using tirzepatide from embody
It works perfectly well and I don’t have to commit to anything and the price is the best
1 May 2026
Unprompted review
Reply from Embody
Thanks Carlos! Wishing you the best and appreciate having you on the program!
Meds arrived quickly and I seem to be…
Meds arrived quickly and I seem to be responding favorably.
1 May 2026
Unprompted review
Reply from Embody
Thanks Wendy! We're always here if you need anything and happy you're responding well so far!
Its great service and the doctors and…
Its great service and the doctors and support team are amazing. The shipping however is absolutely awful. That's the only bad thing. But the Embody team has ensured me they're going to take care of everything. All in all they are fantastic and priced amazingly! Very thankful 🙏
30 April 2026
Unprompted review
Reply from Embody
Thanks for the kind words on the team - I will make sure to let them know. It means a lot to them and our entire company! We will make note of the shipping issues and work on improving in any way possible. Thanks again Rachel!
The process was fast and easy
The process was fast and easy. Had a hiccup with my first order shipping but they sent a replacement next day air. Someone is always in the email/text for customer support. I will continue to use them.
10 April 2026
Unprompted review
Reply from Embody
Thanks Tracey - we love supporting you on your journey and are always here to help if any issues arise. Thanks for the shout out and I'll let the team know about your kind words!
Easiest process ever
Easiest process ever. Filled out the form, got approved same day, medication at my door within a week. And price is one of the best I've found!
1 April 2026
Unprompted review
Reply from Embody
Thanks Kelsey - we're known for our speed and I'm happy we met your expectations! We're always here if you need anything and happy to support you on your journey!
Pricing Disappointment
It was very disappointing when I paid $149 for the 2.5 dose and then when I went up to 5.0 I got charged $399. I found another company who does not do that so I switched to them
9 April 2026
Unprompted review
Reply from Embody
Hi Laurie, We never charge based on dose but we do have a promo program, a flat rate program and a bundle/multi month program. I'm so sorry we didn't meet your expectations and hope that you give us another chance in the future - because I'm sure we can find a program that works for your needs. Thanks again!
The first month
The first month, everything was wonderful.I paid an introduction fee of a $149.00 to get my next dose, it would be$399.00 did not know that I would be paying that much money to get the next dose. I cannot continue to pay every month.Ain't a new amount to go up a dose
1 April 2026
Unprompted review
Reply from Embody
Hi Sharmin, We have a few different programs that have flat pricing, promo pricing and bundle pricing. I'm so sorry we didn't meet your expectations and hope one of our other programs would be a better fit if you ever give us another shot. Thank you!
I’m grateful for Embody I have been on…
I’m grateful for Embody I have been on this weight loss journey for a year and I pay out of pocket on a limited income. I went from paying $397 to $229 and I pay now &149. They listened to my concerns and they acted on them. I can’t say enough about this situation company but Thank You Embody.
22 April 2026
Unprompted review
Reply from Embody
Thanks Lauana - so happy you're part of the program and if anything ever comes up please feel free to reach out. We're here to help!
Reply from Embody
We're known for our speed! Thanks again Nancy - really appreciate you trusting us.
Expected to see better results
Expected to see better results, only the first week though
28 April 2026
Unprompted review
Reply from Embody
Robert, GLP1's definitely take time but we're here to support you on your journey!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.