Gareth & Harry P. spent yesterday afternoon installing my new hot tub and nothing was too much trouble. A great credit to their company and a first class installation. Software needed a tweak after in... See more
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Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Contact info
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, United Kingdom
- 01634 566 005
- customercare@johnsonswellness.co.uk
- johnsonsleisure.co.uk
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Replied to 100% of negative reviews
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Great delivery service by Tony and…
Great delivery service by Tony and Gareth. Helped the crane driver to safely navigate the hot tub over our wall and positioned it carefully on the decking. Offered set uk advice and opportunity to contact them should we need advice and support.
Hot tub delivery
Just had the tub delivered by Tony and Gareth - absolutely fantastic service. Very helpful and friendly offering plenty of advice to help us along the way. Thanks guys
Hot tub delivery
Tony and Gareth were great! Really helpful and friendly.
Tony and Gareth were amazing
Tony and Gareth were amazing. So helpful and nothing was too much trouble.
We would recommend them to anyone
Wow! Great Service, Very Happy 😊
Wow! Great service - Jake & Jordan phoned in advance to let me know they'd be with me within the hour. They did not disappoint. Both were really friendly guys & very polite. They did a fantastic job setting up the infrared sauna, they waited until it had heated up, whilst it was heating up, they put all the boxes back onto the truck & flattened them. I was shown how to operate the sauna & all the different features. We also discussed how a moving from one home to another was a service that was offered. So pleased with how this delivery & installation process went - very, very happy 😊
A great job well done
Just had our sauna installed by Gareth and Nate and can only give them 5*!
They have done a marvellous job and taken away all the cardboard and rubbish too! They arrived early and worked so hard to get it right for us. Lovely guys and so accommodating and helpful, a great team and happy customers 😊 we love it already 👍🏻
Gareth and Tony were great
Gareth and Tony were great - very tidy and explained everything clearly. Did everything they could to help set up the hot tub and ensure we were comfortable with it all before leaving. Very happy with the purchase and delivery.
Tony & Garf just installed our hot tub
Tony & Garf just installed our new hot tub. They got the hot tub through the side of the house and onto our decking with ease. The weather was truly awful, rained all day, there was no complaint whatsoever. They also took time to explain how it all works, the pumps and filters and chemicals and left a phone number for any future queries. Would highly recommend Johnsons and their staff for your installation.
Tony and Jordan arrived promptly and…
Tony and Jordan arrived promptly and were quick to get on with the installation of the hot tub fully explaining the features and maintenance of the water chlorine, alkaline and ph levels. Extremely satisfied customer.
Hot tub Installation
Gareth and Wayne were great when installing the hot tub. Very informative about the process and the chemicals. Nothing was too much for these chaps! Would absolutely recommend these two! Wonderful thank you 😊

Reply from Johnsons Wellness
Hot tub delivered by Tony and Joe…
Hot tub delivered by Tony and Joe today. Fantastic customer service, so helpful and pleasant. Also let us know we could contact them with any questions, above and beyond, thank you!
A good team
A good team. Helpful efficient tidy and professional. Well done
Hot Tub Installation
Gareth and Wayne were great, smooth installation and instructions for using Hot Tub
timur at rawreth johnson’s hot tub…
timur at rawreth johnson’s hot tub sales rep was quality. sorted me out with some hot tub chemicals. he was very helpful and gave me a deal. so the more you buy the better the discount. very very helpful and polite
Johnsons review 2023
Had our spa a year with no faults or problems.
Johnsons have provided a good service start to finish.
Special thanks to Gareth and his helper for my remarkable delivery experience and for always being helpful on phone when i have called. Very informative and professional.
Had a hot tub and decking installed…
Had a hot tub and decking installed over last couple of days found and workmen used polite and diligent especially Gareth and Wayne who gave a demonstration of controls and useful tips on enjoying the tub
Excellent service!
Gareth, Wayne and Tony did an excellent job getting the hot tub in position and getting it up and running. They went above and beyond to get it lifted up onto the deck and were rally helpful explaining how to use the chemicals. Can’t wait for it to get to temperature and jump in!
Timur at Wickford
Timur at Wickford , great friendly guy. Great place for replenishing the chemicals for the hot tub, great selection.
A big thank you to Gareth and the…
A big thank you to Gareth and the logistics team for installing our Wellis Jupiter Hot Tub we’re now a week into ownership and loving the experience. Truth be told we had a couple of minor issues but Shaun from the Aftersales team was exceptional and managed our expectations professionally. Regarding the Hot Tub we’re very pleased with it and still getting used to all the various jet settings. Overall very pleased.
Timur have done great job for…
Timur have done great job for organising delivery ( crane people ) and everything was done very smoothly. Arrived on time , installed promptly. Timur sort all things from the beginning and we have been looked after very well . We had a great hot tub for our Christmas 🎄. Great service!
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