Johnsonlawgroup Reviews 

779
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

It appears that the company is managing the process, and communicating well most of the time. However the timing of the request for “proof of purchase” seems ability far down the line and perhaps sh... See more

Company replied

Rated 5 out of 5 stars

Well it was easy to navigate although I did have a previous vehicle but it had same number plate so I haven’t been able to log that car. Clearly I may not have all the information relating to that car... See more

Company replied

Rated 5 out of 5 stars

Johnson Law Group company has consistently followed the process of suing JLR in a diligent and consistent fashion so far. It has kept me informed in detail of every step and this gives me the conf... See more

Company replied

Rated 4 out of 5 stars

Ver quick easy! However, I do think the 30% that Johnsonlawgroup charges for the Cheapest claim, is quite a bit higher than expected for not much work really ? But I guess that’s just because I would... See more

Company replied

Company details

  1. Law Firm

Written by the company

For the last 30 years, Johnson Law Group has been a leader in the US legal mass-tort market, securing billions of dollars of compensation for its clients who have been wronged by large corporations. Based in Manchester but with a national reach, Johnson Law Group now brings that wealth of experience into the UK legal market. As well as putting together a team of some of the best English solicitors in the business, you can be secure in the knowledge that by instructing Johnson Law Group to pursue your claim, you’ll have the very best of both worlds when it comes to litigation: English legal expertise, with the American-style of litigation that has safeguarded the interests of literally hundreds of thousands of consumers over the years.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

779 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(779)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to fill the application

Easy to fill the application

3 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Many thanks for the feedback, we're pleased to hear you found the process straightforward.

Kind regards,
Johnson Law Group

Rated 4 out of 5 stars

Working on my behalf

3 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Ogilvie,

Many thanks for the review - we will continue to keep you updated throughout the process of your claim.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Diesel claim

Still ongoing but keeps me informed so far good l will review again when claim is settled

3 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Many thanks for the feedback, it's great to hear you're happy with the service you've received to date.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Johnson Law Group company has…


Johnson Law Group company has consistently followed the process of suing JLR in a diligent and consistent fashion so far. It has kept me informed in detail of every step and this gives me the confidence to expect a good end to the saga

1 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Large,

We're so pleased to hear you're happy with the service you're receiving from Johnson Law Group, many thanks for the feedback.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Brilliant service

Brilliant service

1 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Lloyd,

Many thanks for the feedback, that's wonderful to hear.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

You have nothing to lose! Do it!

Extremely easy process….didn’t even know I qualified until today! Thank you!

1 December 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Bambi,

Many thanks for the feedback - we're so pleased you found the process easy! We'll keep you updated throughout the progression of your claim.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Great communication keeping us up to…

Great communication keeping us up to date through the whole process very helpful and easy to deal with

30 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr West,

Thanks so much for the feedback, that's great to hear and will be shared with the team.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Quick and easy

30 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Karen,

That's great to hear, many thanks for the feedback.

Kind regards,
Johnson Law Group

Rated 4 out of 5 stars

Good but could potentially be better.

It appears that the company is managing the process, and communicating well most of the time. However the timing of the request for “proof of purchase” seems ability far down the line and perhaps should have been asked for earlier. Not everyone keeps such old records!

30 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Murray,

Thank you for your comments. We understand that all clients may no longer have their proof of purchase documents due to the amount of time between owning the vehicle and making the claim.

The task to submit these documents to us is open from when you first instruct us on your claim. If you no longer have these documents, you are able to mark as unable to provide them. It is not essential that we have your proof of purchase documents to be successful with your claim.

If you would like to discuss this further, please give us a call and speak to one of our colleagues.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

It's all looking good so far

Everything good so far

29 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Jaye,

Many thanks for the feedback - we'll continue to keep you updated throughout the claim process.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Good communication

Good communication
Makes the process easy

28 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Clare,

Many thanks for the feedback, we're delighted to hear you're happy with the service you've received from Johnson Law Group so far.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Johnson law group have been amazing

Johnson law group have been amazing, constant updates on my claim and very professional advice.

28 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Many thanks for the lovely feedback! That's great to hear and will be shared with the team.

Kind regards,
Johnson Law Group

Rated 1 out of 5 stars

Dreadful recon I will be dead before I…

Dreadful recon I will be dead before I get paid out absolute joke don't waste your time England will win a World Cup before you get any money

28 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

We're sorry to hear you're not happy with the process. Unfortunately, claims of this nature do take some time to resolve - we will keep you updated throughout the claim's progression.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Easy process

Easy process

28 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr and Mrs Clarke,

Many thanks for sharing - that's great to hear.

Kind regards,
Johnson Law Group

Rated 3 out of 5 stars

Quick and easy to use

Quick and easy to use

23 September 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Sophia,

Many thanks for taking the time to review, it is much appreciated.

Kind regards,
Johnson Law Group

Rated 4 out of 5 stars

Good experience

Good experience

27 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Many thanks for the feedback, it is much appreciated!

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

simple to use but i could not download…

simple to use but i could not download a copy of my driving licence

27 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Hird,

Thank you for the feedback - if you could get in touch directly on 0333 344 3155, one of our team will be able to assist.

Kind regards,
Johnson Law Group

Rated 5 out of 5 stars

Excellent cuatomer service

Excellent cuatomer service and regular updates

26 November 2025
Unprompted review
Johnsonlawgroup logo

Reply from Johnsonlawgroup

Dear Mr Garnell,

Thank you so much for the feedback, we're so pleased you're happy with the service you're receiving from Johnson Law Group!

Kind regards,
Johnson Law Group

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