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See what reviewers are saying

Rated 5 out of 5 stars

joeps.nl provided an outstanding experience! Their 24/7 customer service is top-notch, with quick responses. I ordered a mobile phone, and it arrived faster than expected, impeccably packaged. Highly... See more

Company replied

Rated 5 out of 5 stars

I just bought an S23 Ultra 512gb by Joeps.nl I must admit, this has been if not THE BEST company I have ever dealt with. Sabine was super helpful and responded on whats app even in the evening. She wa... See more

Company replied

Rated 5 out of 5 stars

I was sceptical since I had never heard of them before. However, I was impressed-Very fast, smooth delivery, good prices, good customer service

Company replied

Rated 5 out of 5 stars

Samsung s25 ultra gekocht beduidend goedkoper dan de normale retail prijs. Alles is zeer vlot verlopen en hun communicatie is like `never experienced before'.

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Recycling and Unlocking Service
  4. Electronics Accessories Wholesaler
  5. Electronics Company
  6. Electronics Store

Written by the company

Bij Joeps, een telecom webshop die zich onderscheidt van anderen in dezelfde markt, hebben we een duidelijk hoofddoel voor ogen. Ons streven is namelijk om sterke en vertrouwelijke relaties op te bouwen met al onze klanten én de goedkoopste aanbieder van Nederland te zijn. We zijn meer dan zomaar een webshop die telecomproducten aanbiedt; we streven ernaar om een volledige ervaring te bieden. Bij ons kun je niet alleen terecht voor aankopen, maar ook voor al je vragen, groot of klein. We fungeren niet alleen als een webshop, maar ook als een kenniscentrum, waar je relevante en recente nieuwsartikelen over de telecommarkt kunt vinden. Bovendien zijn we een betrouwbare en deskundige webshop die transparantie hoog in het vaandel heeft staan. Met ons hypermoderne magazijn van maar liefst 440m2 hebben we de keuze uit duizenden producten en zijn we in staat om een professionele infrastructuur op te zetten, waardoor we razendsnel kunnen opereren. Als de goedkoopste van Nederland en met een zeer snelle levering, streven we ernaar om aan al je telecombehoeften te voldoen. Ons team is gevarieerd en multicultureel, waarbij iedereen welkom is en gerespecteerd wordt. Sommige van onze werknemers hebben tot wel tien jaar ervaring in de telecommarkt, en bij Joeps worden de individuele talenten en krachten van iedereen optimaal benut. Dit stelt ons in staat om ervoor te zorgen dat bestellingen die voor 20:00 uur binnenkomen, dezelfde dag nog verzonden worden! Een nieuwe telefoon heb je toch zó gejoepst?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all good

recomend for all Samsung users

4 June 2025
Joeps logo

Reply from Joeps

Dank u wel voor uw review! Goed om te horen dat alles naar wens is verlopen Graag tot een volgende keer!

Rated 5 out of 5 stars

Good customer experience

I was sceptical since I had never heard of them before. However, I was impressed-Very fast, smooth delivery, good prices, good customer service

17 February 2025
Unprompted review
Joeps logo

Reply from Joeps

Bedankt voor uw review! Fijn om te horen dat u tevreden bent. We doen ons best om goede service en scherpe prijzen te bieden. Graag tot een volgende keer!

Rated 5 out of 5 stars

Samsung s25 ultra gekocht beduidend…

Samsung s25 ultra gekocht beduidend goedkoper dan de normale retail prijs. Alles is zeer vlot verlopen en hun communicatie is like `never experienced before'.

26 February 2025
Unprompted review
Joeps logo

Reply from Joeps

Wat leuk om te lezen dat u tevreden bent over Joeps! Daar doen we het voor. Veel plezier met uw aankoop!

Rated 5 out of 5 stars

Great customer experience

My experience:
- product in perfect condition
- good price
- fast delivery
- friendly and responsive customer service

Overall a great customer experience!

21 February 2025
Unprompted review
Joeps logo

Reply from Joeps

Wat leuk om te lezen dat u tevreden bent over Joeps! Daar doen we het voor. Veel plezier met uw aankoop!

Rated 5 out of 5 stars

Good service, nice extras

Quick delivery and nice extras. Additionally to my phone I've got a case and a glass

30 August 2024
Joeps logo

Reply from Joeps

Thanks for your review! We hope to see you again on Joeps.nl!

Rated 5 out of 5 stars

Recommended

I bought a Samsung Galaxy A35 at Joeps.nl because they offered the best price. I received it very quickly after I ordered and the product was well packed. On delivery I had to sign for receipt.

26 April 2024
Unprompted review
Joeps logo

Reply from Joeps

Thank you for your review. We hope to see you soon on Joeps.nl

Rated 5 out of 5 stars

Perfect webshop

Perfect webshop, for great prices and amazing delivery. I bought my Galaxy S23 FE here and it was a cool experience.

27 February 2024
Joeps logo

Reply from Joeps

Thank you for your review! We hope to see you soon at Joeps.nl.

Rated 5 out of 5 stars

Perfect

Fast delivery and good price/products

17 February 2024
Joeps logo

Reply from Joeps

Thank you for your review! We hope to see you soon at Joeps.nl!

Rated 5 out of 5 stars

All ok

All ok. The phone was delivered as expected

24 November 2023
Joeps logo

Reply from Joeps

Thank you for your review! Hope to see you soon at Joeps.nl

Rated 5 out of 5 stars

Excellent

Quick delivery, good info, neatly packet.

6 November 2023
Joeps logo

Reply from Joeps

Thank you for your review! We hope to see you soon at Joeps.nl!

Rated 5 out of 5 stars

Professional

Professional, accurate, quick, efficient service

3 November 2023
Joeps logo

Reply from Joeps

Bedankt voor uw review! Hopelijk tot ziens op Joeps.nl!

Rated 5 out of 5 stars

S23 Ultra 512gb

I just bought an S23 Ultra 512gb by Joeps.nl I must admit, this has been if not THE BEST company I have ever dealt with. Sabine was super helpful and responded on whats app even in the evening. She was on top of the delivery progress by postnl. I 100% recommend Joeps to anyone and will definetly do more business in the future with them. Thank you 🙂

14 October 2023
Joeps logo

Reply from Joeps

Hello Edgar, thank you for this review. I will pass on the compliments to Sabine! We look forward to seeing you again for your next order. Have fun with your purchase!

Rated 5 out of 5 stars

Nice experience

I have bought a phone from Joeps and it was fast and nice delivery.

3 October 2023
Joeps logo

Reply from Joeps

Thank you for you review! We hope to see you soon at Joeps.nl

Rated 5 out of 5 stars

Exceptional 24/7 Service and Lightning-Fast Delivery!

joeps.nl provided an outstanding experience! Their 24/7 customer service is top-notch, with quick responses. I ordered a mobile phone, and it arrived faster than expected, impeccably packaged. Highly recommend joeps.nl for excellent service and speedy delivery. Thank you!

3 October 2023
Unprompted review
Joeps logo

Reply from Joeps

Thank you for your review! We hope to see you soon at Joeps.nl!

Rated 5 out of 5 stars

Best price, lively person

Best price. Fast delivery. And the feedback is not from a bot, but from a pleasant, lively person. As it turns out, this is now a rarity!

11 August 2023
Joeps logo

Reply from Joeps

Thank you for your review! I'm glad we could help you to get your package to you! We don't work with bots because we believe personal contact is very important! We hope to see you soon at Joeps.nl!

Rated 5 out of 5 stars

Express delivery !😀

Ordered at 19h on Friday, arrived at 11h on Saterday.

22 June 2023
Joeps logo

Reply from Joeps

Thank you for your review! Glad to hear you’ve recieved your order so quickly! Hope to see you soon at Joeps.nl!

Rated 5 out of 5 stars

Nice

Fast Delivery
Original product

27 April 2023
Joeps logo

Reply from Joeps

Thank you for your review! Hope to see you soon at Joeps.nl!

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