Healthy options to eat and drink especially for someone who has started to eat healthy. However, I wish more vegetarian (not mock meat) options would be available in the future. Love the app. Quite... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought some lunch from Joe & the Juice at Arlanda Airport (Stockholm) but my digital receipt wasn't working so I contacted their support, and within 2 hours I got a reply with the receipt. So fast,... See more
Company replied
I recently had a slightly disappointing experience with a product at a London store — but I really want to highlight the incredible customer service that followed. The customer service team went... See more
Company replied
Sent the customer service team a message after being given a cold/frozen banana bread this morning on my way to work. Got a reply from Lou in less than 3 hours, and by the start of the afternoon every... See more
Company replied
Company details
Written by the company
JOE & THE JUICE is a Danish food & beverage company founded in central Copenhagen in 2002 by Kaspar Basse. Using high-quality, natural, and organic ingredients, JOE & THE JUICE offers freshly prepared juices, shakes, coffee, and sandwiches. By also leveraging its strong tech processes, which includes a commitment to internal IT development, JOE & THE JUICE has been able to develop a strong global presence with more than 300 stores in 16 countries. The company has a growing presence in Europe, Asia and is expanding heavily in the US market.
JOE & THE JUICE - Coffee, Juice and Much More
Written by the company
- A juicer is not a machine!
- We strive to provide all guests with a personal and inclusive experience. Good vibes and nutritious products are at the core of our brand ethos. A healthy lifestyle does not have to be boring or trivial!
Contact info
3.9
Great
5K reviews
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I love the very healthy juices in the…
I love the very healthy juices in the staff are always extremely friendly
9 April 2026
Chris from Customer Care
Chris from Customer Care recently helped me with a small problem and was amazing. It is sadly not often these days you get such good customer service. @chris I know you’ll
go far - thank you
14 April 2026
Unprompted review
Love this place
Love this place! Every drink I’ve had has been amazing. And I so, so appreciate the gf-bread option and a vegan version of the pesto sandwich!
17 April 2026
I ordered from here like 4 days in a…
I ordered from here like 4 days in a row. For 3 of the days I couldn’t get what I wanted bc you guys didn’t have apples or date puree. The last day I ordered a croissant and when I got there they told me they had none. I think the workers did their job great but not having 2 ingredients that’s are in like every item is crazy
9 April 2026
They were 25 minutes behind with the…
They were 25 minutes behind with the orders.
The app told me my order was ready
But really they cancels my order.
The app and the service at the upper west side location were horrific.
17 April 2026
Joe and the juice is my go to place
Joe and the juice is my go to place, if i am not eating at home, i will pack something from here. Tastes and variety are good.
10 April 2026
Fast and Convenient
Fast, good service, convenient with the app and always good coffee and awesome sandwiches! Thank you
10 April 2026
Cat is the star 🌟🌟🌟🌟🌟
Cat is one of the best support representatives I have received help from in connection with accidentally deleting my account at Joe & The Juice. She managed to restore my account, even though it took 2–4 months. But she succeeded in the end. I got my points back as well as everything I had in my wallet. Everything is now as it should be. Thank you very much for your help 🙏 Cat
Kind regards,
Saleem
From Copenhagen.
18 April 2026
Unprompted review
The salted caramel matcha was too…
The salted caramel matcha was too salty. I couldn’t drink it!!
9 April 2026
Best customer service, staff and food!!
They have amazing customer service and staff are so sweet!! I ordered a sandwich to the wrong shop but they refunded me a day later. The person who i spoke to on emails was so understanding and nice.
16 April 2026
Unprompted review
Easy to order in advance online
Easy to order in advance online and pick up. Great taste!
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from JOE & THE JUICE
Thanks so much for your feedback! 😊 See you again soon at JOE & THE JUICE (Trustpilot)!
Always a good choice!
17 April 2026
Reply from JOE & THE JUICE
Amazing thank you for your review! 🔥 The team at JOE & THE JUICE (Trustpilot) really appreciates it.
The place is cozy and nice
The place is cozy and nice, staffs are friendly and welcoming. Food and drinks are amazing
9 April 2026
Reply from JOE & THE JUICE
Thanks so much for your feedback! 😊 See you again soon at JOE & THE JUICE (Trustpilot)!
Reply from JOE & THE JUICE
We're sorry things didn't go smoothly, and we take feedback seriously. Hit us up at care@joejuice.com so we can help. If you contact us, please make sure to include the reference Yn1pZ0 for this review. Thank you 🙏🏼
Visited St Albans today excellent food…
Visited St Albans today excellent food and drinks staff friendly and efficient will definitely visit again
17 April 2026
Unprompted review
Reply from JOE & THE JUICE
Thanks for the love! 😊 Can't wait to welcome you back to JOE & THE JUICE (Trustpilot)!
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