Been booking with Joe for quite a few years now and the service is the best! Booked Dubai last year and after a tense few weeks of wondering if we were going or not and waiting for travel updates Em... See more
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Review summary
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I can’t recommend Joe and his team enough! Nothing is to much trouble for them, they manage to get my holiday cheaper than I could find , with guaranteed seats, when we arrive there was a lovely welc... See more
Company replied
Holiday number 6 - Booked! 6th holiday booked with Joe - thinks that says it all really! 6 of us going so requested 3 separate bookings. Joe explained that if we went ahead and booked using... See more
Company replied
Company details
Written by the company
Hello and welcome, my name is Joe Biggs, and I would love to be your Personal Holiday Advisor! I started my travel career in 2007, completing an apprenticeship and NVQ Level 2 & 3 in Travel and Tourism Services with TUI. After two years as an apprentice, I moved into management, creating perfect holidays for customers for a further three years. In 2012, my sights turned skywards, and I pursued my dream of becoming Cabin Crew. After eight weeks of intensive training, I joined Virgin Atlantic and later British Airways, travelling everywhere from Barbados to Bangkok, and from San Francisco to Sydney. You can find pictures of all my adventures in the photo albums on my Facebook page. In 2018, I really missed creating perfect holidays for my customers, so I launched my own travel business as a Personal Holiday Advisor. I am backed by Constant Travel, established in 2005 and part of the Hays Travel Independence Group. Working from my home office in Barnsley, South Yorkshire, I take the time to understand exactly what you want and create your perfect holiday at a time that suits you. There are no queues or distractions — I am independent, impartial, and focused entirely on you. I search and compare all leading tour operators and cruise lines to get you the best deals, and I am ABTA and ATOL protected so you can book with confidence. In 2023, my business celebrated its 5th birthday and I welcomed Olivia to the team. Olivia brings a wealth of travel experience, having previously worked with Jet2holidays and TUI. That year, I was also awarded ‘Best Homeworker – Silver’ at the Jet2holidays VIP Travel Agent Conference in Antalya. In 2024, I was named ‘Home-Based Travel Agent Of The Year’ at the TTG Travel Awards in London and won ‘Top Non-Retail Agent – Gold’ at the Jet2holidays VIP Conference in Paphos. In 2025, I was proud to be named ‘Leisure Agent of the Year (Home or Call Centre Based)’ at the Travel Weekly Agent Achievement Awards and retained ‘Top Non-Retail Agent – Gold’ at the Jet2holidays Non-Retail Summit in Leeds. We also welcomed our second team member, Becca, who has over 19 years’ experience, including roles at TUI, The Co-operative Travel, and Thomas Cook. I offer everything from chilled beach escapes to worldwide tours, city breaks, and cruises. I am a Booking Agent for Jet2holidays, TUI, easyJet holidays, Cruises, and many more, and I am proud to be a CLIA Accredited Cruise Expert and Qualified Australia Specialist. I can secure selected holidays and cruises with a low deposit, with the option to spread the cost via interest-free monthly Direct Debit payments. Why book with me? ✓ Price Beat/Match Challenge on 1000s of worldwide holidays and cruises! ✓ Book with confidence: ABTA (P7577) & ATOL (5534) protected, established 2007 and part of Hays Travel ✓ VIP service: no call-centre queues, award-winning with Travel Weekly, TTG & Jet2holidays, rated 'Excellent' on Trustpilot ✓ Plan up to 3 years ahead: low deposits and the option to pay monthly by interest-free Direct Debit^! ✓ Official booking agent for Jet2holidays, TUI, easyJet holidays, major airlines, and all leading cruise lines Ready to book 🥳? Visit JoeBiggsPHA.com, send me a WhatsApp 07850 347195 or call 0113 8730 195 T&Cs apply
Contact info
Constant Travel, Unit 16, Pavilion Business Park, Royds Hall Road, LS12 6AJ, Leeds, United Kingdom
- 07850347195
- hello@joebiggspha.com
- joebiggspha.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with Joe and our holiday
First time booking a holiday with Joe and i will definitely be booking more. Very pleased with his service , his communication and our package holiday he found us. Had an amazing holiday, thankyou Joe. 10/10
3 February 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Chelsey for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Exceptional service and communication!
A great experience from start of the booking process up until the end of our holiday!
It was a pleasure to work with Joe and his team.
He was definitely the best price as well as a superior service to us.
We are recommending Joe and his team to our family and friends and would recommend anyone booking a holiday.
Thanks Joe!
3 February 2025
Just booked a holiday with this fab…
Just booked a holiday with this fab company . Easy process, very helpful, answered all my questions and saved a bit of money
4 February 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Debra for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Spoken to Olivia regarding a holiday…
Spoken to Olivia regarding a holiday booking for my partners mums 60th birthday and she’s been absolutely fantastic from start to finish, recommended the perfect holiday and even got us premium additions for the same price would 1000% recommend also I’ve used Joe before and both of there customer service has been absolutely spot on definitely recommend!!!
29 January 2025
Unprompted review
Superb service
Booked a couple of holidays with Joe over the past few weeks - absolutely superb personal service from both Joe & Olivia. They are friendly, helpful and a pleasure to deal with - never again will I book direct or online. Thank you both and looking forward to getting away xx
26 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Stuart for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
5 star service!
Third year booking with Joe, always the best service and price. Could have easily booked direct with NHS discount but love the peace of mind you get with Joe. Always answers any questions or sorts concerns lightening fast plus always gets you a better deal! This time that being changing dates for a longer stay and better flight times for an amazing price! Joe goes above and beyond to ensure his customers are happy and with patience, answering my many questions and putting up with my indecisiveness 😂
Would recommend to all!
25 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Deborah for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Brilliant personalised service!
Just booked my 4th holiday with Joe and Olivia and was a breeze as always. Have booked holidays with jet2, easy jet and Tui via joe and it was the same quick and simple process each time and have always saved us money which is a nice bonus! Such a brilliant personalised service, thanks as always x
23 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Emma for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Peace of Mind
It’s very comforting while on holiday to know that I can contact Joe if I need to.
He is always at the end of the phone and nothing is any bother to him. Had a lovely holiday and just returned last night. Special thankyou Joe for welcome letter and bottle of fiz in room (lovely touch). Moira xx
14 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Moira for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Fantastic service yesterday booking…
Fantastic service yesterday booking holiday for March will definitely use Joe and Olivia again
18 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Lorraine for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Just booked for the 2nd time with Jo…
Just booked for the 2nd time with Jo and Olivia. We found the service impeccable. I was a bit apprehensive the first time being such a control freak but I needed have worried. Outstanding service start to finish and even a welcome letter at reception on our recent stay. We have just booked again but this time a cruise so will do another review after.
13 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Once again we have had a brilliant…
Once again we have had a brilliant holiday thanks to you.Ive booked 4 holidays with you and always at a great price.Thank you again XX
15 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Tracey for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Superb
We cannot recommend Joe and Olivia highly enough! We have booked with them on numerous occasions, and they consistently exceed our expectations. Their attention to detail, professionalism, and personalised recommendations make every trip seamless and unforgettable. They handle everything with care and expertise.
Joe and Olivia truly go above and beyond to ensure everything is perfect, leaving us stress-free and excited for every adventure. We are so grateful for their exceptional service and look forward to planning many more trips with them!
6 January 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Laura for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
have booked several holidays with Joe…
have booked several holidays with Joe and he is very knowledgeable, quick to respond and always answers and returns calls
Just home from our latest holiday to Egypt and cannot recommend Joe highly enough
14 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Donna for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Booked with Joe was easy online and via…
Booked with Joe was easy online and via phone . Everything explained and documents sent over and was all on jet 2 app. Was very impressed nothing went wrong h all went smoothly. Will defo use him agagin
21 September 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Bridie for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Happy Holiday
We have just arrived home from Christmas spent in Egypt.It was our 1st holiday booked through Joe & his team & i have to say we've had an amazing time. Transfers were 100% & the hotel Joe chooss for us was fantastic. We cant thankyou enough & we look forward to our cruise in June which we have booked through yourself!!
22 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Julie for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe goes above and beyond to get you…
Joe goes above and beyond to get you the best deal possible. I would highly recommend and would not book with anyone else
Thank you Joe
22 November 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Rebecca for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Just booked another holiday with Joe…
Just booked another holiday with Joe very easy stress free experience no hassle.
29 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Great service and prices
Have booked a few holidays with Joe/Olivia and they always beat the price and it’s such a quick simple process. Wouldn’t book with anyone else.
3 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Hi always a fantastic experience
Hi. What can I say, booked through joe many times and every time is so smooth and he and Olivia are brilliant, always answers regardless of day or time. Would not use anyone else, they go above and beyond so thankyou to you both.
Perfect.
7 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Blocked me after I booked with someone…
Blocked me after I booked with someone else! Wouldn’t stop messaging me that he could get it cheaper but gave me a quote of 3 grand plus! So no, stop lying! You couldn’t get it cheaper than I booked it!! Just 2 grand! If you want people to book with you, get cheaper quotes and be KIND!!
Childish behaviour and definitely ugly customer service. If you’re going to run a company like this, customer service shouldn’t be giving bitter!! Accept it and move on like the rest did!n
I Definitely wouldn’t use even just for a quote, only happy if you book with him, book with anyone else, Mr Bitter comes out and be blocks you hahahahha
Edit - please stop lying. I have evidence you blocked me so I cannot message you! Maybe stop blocking people who aren’t going through with your quotes.
Message received from you this morning 29th December 2024 at 11.53am. Maybe go to your inboxes, most likely be the first one unless you deleted it ;) I responded but you’d already blocked me. ;)
28 December 2024
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Heena for your comments and feedback, I have searched our communications systems and cannot find any record of a conversation or quote under your name or details? Please reach out to me so we can investigate your feedback properly as this is very strange, I sincerely hope this is not a malicious false review.
Joe and Olivia 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise BOOKING AGENT
Winner: ttg & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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