Getting a bit concerned Out of the Last 6 deliveries I have received 3 of them contained Missing items Have been in touch with customer service But they fail to respond. You fill out a form but no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item description is not always accurate. Sometimes are quite wrong. It’s important to be right at least for dimensions and numbers of items to avoid buying useless stuff. I like the online bids... See more
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Delivery was efficient and items were well packed. Quality was mixed, but overall better than expected for customer returns stock. However, there was a significant issue with quantity — I rec... See more
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Delivery was great and accurate. All items as per my order. All good and well, Free delivery if you order over 10kg's but 1) Reserve prices are too high and ending up paying to much. 2)RRP is co... See more
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Company details
Written by the company
Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK. You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers! Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.
Contact info
Pembrokeshire, United Kingdom
- 08003689455
- support@jobalots.com
- jobalots.com
3.1
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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i had an issue with a missing item and…
i had an issue with a missing item and after contacting them , they dealt with it in a completely fair way. i will continue to be a customer
26 March 2026
Reply from Jobalots
Hello Edward,
Thank you for taking the time to leave us a review. We’re glad to hear that when you experienced a missing item, our team was able to resolve it in a fair way.
Customer returns and liquidation stock can arrive in varying conditions, and we make sure to list these possibilities clearly on every item to remain transparent. Some products may be incomplete. These risks need to be considered before placing bids, and when a customer places a bid, it is with the understanding of those terms.
That said, if any item does not match the description provided, we encourage customers to reach out with order details and photos so we can verify and resolve issues promptly.
We truly appreciate your continued trust and loyalty, and it means a lot to know you’ll continue shopping with us. Your feedback helps us strengthen our checks and communication for smoother experiences in the future.
All the best,
The Jobalots Team
Why do you sell broken things
26 March 2026
Reply from Jobalots
Hello Lawrence,
Thank you for sharing your feedback. We understand your concern about receiving broken items, and we appreciate the chance to clarify.
As outlined in our Terms, customer returns and liquidation stock can arrive in varying conditions — some goods may be new, some used, and some broken. We list these possibilities clearly on every item to remain transparent.
These risks need to be considered before placing bids, and when a customer places a bid, it is with the understanding of those terms.
That said, if any item does not match the description provided, we encourage you to contact our support team with your order details and photos so we can verify and resolve the issue promptly.
We value your feedback, as it helps us improve our checks and communication while ensuring customers are fully informed about product conditions.
All the best,
The Jobalots Team
I will start with “don’t waste your…
I will start with “don’t waste your money with jobalots”.Product incomplete ,not working , in bad condition.I understand it’ s customer return but have some respect for you customer and check them before selling them again.Nothing, just rubbish.Customer service-0 star.
26 March 2026
Reply from Jobalots
Hello,
Thank you for sharing your experience.
We are sorry to hear you're unhappy with your recent order. As this was a RAW Customer Return, which we clearly state are not checked or tested by our team, and can arrive in a variety of conditions, including damaged, faulty or missing parts, we wouldn't be able to offer any refunds.
Operationally, having all goods checked and tested would grind our warehouses to a halt; massively increase costs for staffing & storage, which would result in drastically increased reserve pricing, and stop us from being able to grow alongside our customer base, making all auctions far more competitive. For these reasons, we are unable to check and test, but in lieu of this, we do clearly state the risks involved.
It is completely understandable if you would not want to take these risks, and we'd suggest you bid on our Brand New listings instead, as these have a guarantee in terms of the condition they will arrive in.
For more information on our conditions, please see our Condition Descriptions page - https://jobalots.com/en/pages/condition-descriptions?currency=gbp
If you wish to discuss this further, please reach out to our support team at support@jobalots.com
Nice company
Nice company. Some goods are new, some used and some broken but at fair price. This website is not for everyone. By the way nice packaging
28 March 2026
Reply from Jobalots
Hi Irimia,
Thank you for your kind words and for highlighting our service and packaging. We’re glad you found value in your experience with us.
As outlined in our Terms, customer returns and liquidation stock can arrive in varying conditions; some goods may be new, some used, and some broken. We make sure to list these possibilities clearly on every item to remain transparent.
If any item does not match the description provided, we encourage you to reach out to our support team support@jobalots.comand we will be more than happy to help you.
We truly appreciate your positive review and feedback, it helps us improve our communication while reinforcing the fair pricing and packaging you’ve mentioned.
All the best,
The Jobalots Team
Wacuum sealers one hang was broken.
25 March 2026
Reply from Jobalots
Hello Kaspar,
Thank you for your review and for letting us know about the broken handle on your vacuum sealer. We’re sorry for the inconvenience.
As outlined in our Terms, customer returns and liquidation stock can arrive in varying conditions, and we list these possibilities on every item to remain transparent. Some products may be incomplete.
If your item does not match the description provided, please contact our support team at support@jobalots.com with your order details and photos so we can verify and resolve the issue promptly.
We appreciate your rating despite the problem, and your feedback helps us improve our communication for future orders.
All the best,
The Jobalots Team
wether its big or small item
wether its big or small item. We the bidder takes time to win the bid as we want it. Broken or parts missing are fine but in so many cases entire products missed from package. Refund won't replace the joy of winning bid. And bidding is fun, that's the sole reason for its popularity .
29 March 2026
Reply from Jobalots
Hello Rai,
Thank you for sharing your experience with us. We understand your concern about receiving items that appeared used or second‑hand, and we regret that this was disappointing for you.
As noted in our Terms, listings under the Customer Returns / As‑Is category may include goods that show signs of previous use, wear, or damage. We make sure to list all possible conditions on our auction pages to remain transparent, and bids confirm that customers accept the risks involved before participating.
If you have any further concerns with your order, please don’t hesitate to contact our support team at support@jobalots.com. We’ll be glad to help.
Your feedback is valuable to us, and it helps strengthen our processes and maintain transparency.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Carmen,
Thank you for sharing your experience with us. We regret that the items you received appeared second‑hand and did not meet your expectations.
As noted in our Terms, purchasing Customer Returns and liquidation stock carries certain risks. These goods are resold in the condition they are received, which means they may arrive showing signs of use, wear, or damage. We list all possible conditions on our auction pages to remain transparent at all times, and bids confirm that customers understand these risks before participating.
If you have any further concerns, please don’t hesitate to contact our support team at support@jobalots.com. We will be happy to assist you.
Your feedback helps us refine our processes and maintain accountability, and we sincerely appreciate your patience and cooperation.
All the best,
The Jobalots Team
Whole customer return items are dirty…
Whole customer return items are dirty broked and can be used at all!!!
30 March 2026
Reply from Jobalots
Hello Giurea,
Thank you for sharing your experience with us. We regret that the items you received were in poor condition and did not meet your expectations.
The listings you purchased were part of our Customer Returns / As‑Is category. As explained in our Terms, these goods are resold in the state they are received, which means they may arrive with visible signs of use, dirt, damage, or missing parts. They are not individually inspected or guaranteed, and we understand how disappointing this can be when items are not usable.
We respect your perspective and the concerns you raised. For customers who prefer items with guaranteed quality standards, we recommend purchasing from our Brand New stock, where damaged or missing parts are covered under our Terms and Conditions.
If you would like further assistance with your order, please contact our support team at support@jobalots.com. We will be happy to guide you.
Your feedback helps us improve transparency and refine our processes, and we sincerely appreciate your patience and cooperation.
All the best,
The Jobalots Team
The lamp arrived broken and the racing…
The lamp arrived broken and the racing wheel that i paid £70 for...doesn't work.
Can't say i was surprised..but didnt expect this bad of a service.
Would be advocating to my friends against this site
28 March 2026
Unprompted review
Reply from Jobalots
Hello Ahmed,
Thank you for providing your information and sharing your experience with us. We regret that the lamp arrived broken and that the racing wheel did not work as expected.
After reviewing, we see that the listings you purchased were part of our Customer Returns / As‑Is category. As outlined in our Terms, these goods are resold in the condition they are received, which means they may show signs of use, damage, or missing parts. They are not individually inspected or guaranteed, and we understand this can be disappointing when items arrive in poor condition.
We respect your perspective and the concerns you raised. While refunds cannot be processed for items in this category, we encourage customers who prefer guaranteed quality to purchase from our Brand New stock, where missing or damaged parts are covered under our Terms and Conditions.
If you are still experiencing issues with your order, please contact our support team at support@jobalots.com. We will be happy to assist you further.
Your feedback helps us strengthen our processes and maintain transparency, and we sincerely appreciate your patience and cooperation.
All the best,
The Jobalots Team
Great service great deals
29 March 2026
Reply from Jobalots
Hello Philip,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service great and that you enjoyed the deals available on our platform.
Positive comments like yours motivate our team to continue working with care and accuracy, ensuring that each customer has a smooth and reliable experience.
We’re pleased that your order met expectations, and we remain committed to providing quality items and dependable service.
Your feedback helps us strengthen our processes and continue delivering a positive experience for all customers.
All the best,
The Jobalots Team
After last year's update
After last year's update, the starting price has become significantly more expensive. Now I don't want to buy much anymore.
29 March 2026
Reply from Jobalots
Hello there,
Thank you for taking the time to share your experience with us. We appreciate your honesty.
As we are an auction platform, auction prices vary depending on the bids customers place. Each participant decides the amount they would like to bid, and this competitive process can lead to fluctuations in final prices. Updates to our platform may also affect starting prices, and we understand this can influence how customers choose to participate.
We remain committed to transparency and fairness in our auctions, and we continue refining our processes to balance accessibility with operational consistency.
Your feedback helps us strengthen our service and uphold accountability, and we value your perspective as we work to improve.
All the best,
The Jobalots Team
Jobalot a few months ago was cheaper…
Jobalot a few months ago was cheaper and better, now things are very expensive and very broken, I didn't receive all the things in my order, I'm always missing things
29 March 2026
Reply from Jobalots
Hello there,
Thank you for taking the time to share your experience. We value all feedback, including critical comments, as they help us improve our service.
As outlined in our Terms, lots may contain returned goods, which can vary in condition. While some items may be new and complete, others may show signs of wear, damage, or missing components. We understand this can be disappointing, and we remain committed to transparency about these risks.
Please note that auction prices vary depending on the bids customers place. Each participant decides the amount they would like to bid, and this competitive process can lead to fluctuations in final prices. While some auctions may close at lower values, others may rise depending on demand.
If you are still experiencing issues with missing items in your order, we encourage you to contact our support team at support@jobalots.com. Our team will investigate promptly and provide a clear resolution.
Your feedback helps us strengthen our processes and uphold accountability. We appreciate your patience and cooperation as we continue refining our operations to ensure clarity and fairness for all customers.
All the best,
The Jobalots Team
Disgraceful "Customer Service"—Avoid Unless You Like Buying Literal Trash
I would give zero stars if possible. Jobalots is essentially a gamble where the house always wins and the buyer gets stuck with the bill for their broken stock.
I received an item that was clearly damaged beyond the "expected" wear and tear of a return, yet my claim was flatly refused. They hide behind their "Customer Returns/As-Is" terms to justify sending out unsaleable junk. It’s one thing to buy a product that needs a minor repair; it’s another to be sent a paperweight and then told "tough luck" by a support team that clearly doesn't care about consumer rights.
Their business model relies on offloading broken inventory and then slamming the door shut when you point out the items are unusable or misdescribed. If you value your money, stay far away. They are happy to take your payment instantly, but they become ghosts the second there is an issue with the quality of what they’ve shipped.
Pros: None.
Cons: Zero accountability, deceptive descriptions, and a refusal to honor basic quality standards.
Advice to others: Don't let the "deals" fool you. You’re not buying a bargain; you’re paying Jobalots to empty their bins for them.
22 March 2026
Unprompted review
Reply from Jobalots
Hello Mohamad,
Thank you for taking the time to share your experience with us. We sincerely regret that you were disappointed with the condition of your item and the outcome of your refund request.
As outlined in our Terms, items sold under the Customer Returns / As‑Is category are resold in the condition they are received. These goods may show signs of use, damage, or missing parts, and they are not individually inspected or guaranteed. We understand this can be frustrating, especially when the item arrives in a condition that feels unusable.
We respect your perspective and the concerns you raised. While refunds cannot be processed for items in this category, we encourage customers who prefer guaranteed quality to purchase from our Brand New stock, where missing or damaged parts are covered under our Terms and Conditions.
Your feedback helps us strengthen our processes and maintain transparency, and we truly appreciate your patience and cooperation.
All the best,
The Jobalots Team
1st class service
27 March 2026
Reply from Jobalots
Hello Robert,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service to be first class.
Positive comments like yours motivate our team to continue working with care and accuracy, ensuring that each customer has a smooth and reliable experience.
We’re pleased that your order met expectations, and we remain committed to providing quality items and dependable service.
Your feedback helps us strengthen our processes and continue delivering a positive experience for all customers.
All the best,
The Jobalots Team
Part order still missing
Part order still missing. Half order delivered. No communication regarding this.
24 March 2026
Reply from Jobalots
Hello Mojisola,
Thank you for sharing your experience with us. We’re glad to hear that part of your order has arrived, but we understand your frustration with the missing items and lack of communication.
Please know that your order shows as a pallet shipment. Pallet deliveries typically take 5–10 days, and the courier will contact the receiver before delivery to arrange the preferred delivery date.
If you are still experiencing issues with your order or have not yet been contacted by the courier, we encourage you to reach out to our support team at support@jobalots.com. We will investigate promptly and coordinate with the courier to ensure the remaining items are delivered.
We appreciate your patience and cooperation as we work to resolve this matter.
All the best,
The Jobalots Team
Very good thing and trustworthy
Everything I ordered are very neat as it came from factory. This is wear I will be purchasing from henceforth. I don't have any regrets
28 March 2026
Reply from Jobalots
Hello Taiwo,
Thank you so much for sharing your experience. We’re delighted to hear that everything you ordered arrived neat and in good condition.
It means a great deal to us when customers highlight positive experiences, as this motivates our team to continue working with care and accuracy.
We’re pleased that your order met expectations and that you feel confident purchasing with us moving forward.
Your feedback helps us strengthen our processes and continue delivering a trustworthy and positive experience for all customers.
All the best,
The Jobalots Team
Great service
28 March 2026
Reply from Jobalots
Hi Ungureanu,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service great.
It means a lot to us when customers highlight positive experiences, as this motivates our team to continue working with care and accuracy.
We’re pleased that your order met expectations, and we remain committed to providing quality items and reliable service.
Your feedback helps us strengthen our processes and continue delivering a positive experience for all customers.
All the best,
The Jobalots Team
Reply from Jobalots
Hello there,
Thank you so much for sharing your experience. We’re delighted to hear that everything went smoothly from beginning to end.
It means a great deal to us when customers take the time to highlight positive experiences. Feedback like yours motivates our team to continue working with care and accuracy.
We’re pleased that your order met expectations, and we remain committed to providing quality items and reliable service.
Your feedback helps us strengthen our processes and continue delivering a positive experience for all customers.
All the best,
The Jobalots Team
Reply from Jobalots
Hi there,
Thank you for sharing your thoughts with us. We appreciate you taking the time to leave feedback.
As outlined in our Terms, lots may contain returned goods, which can vary in condition. While some items may be new and complete, others may show signs of wear, damage, or missing components. We understand this can be disappointing, and we remain committed to transparency about these risks.
Please know that all bids placed in our auctions are legally binding. This means that once a bid is submitted and won, the customer is responsible for completing the purchase. Our policy is designed to ensure fairness and consistency for all participants.
We encourage customers to carefully review product descriptions and conditions before bidding, as auctions involve both opportunities and risks. Transparency is important to us, and we continue refining our processes to make this clear.
Your feedback helps us strengthen our service and uphold accountability. Should you encounter issues with your orders, we encourage you to contact our support team at support@jobalots.com. Our team will investigate promptly and provide a clear resolution.
All the best,
The Jobalots Team
Constant flow of misrepresented goods
When you sell people, computer screens that you know to be damaged and broken, send them packets of used and empty ink cartridges, pretending them to be full, send them amplifiers that do not function, monitor stands that are missing parts, laptop cases with broken zips and pieces of electronic equipment which are not lawful or suitable for sale in this country .... then accept no responsibility for the inaccurate descriptions or say that purchasers buy at their own risk. Absolutely refusing to accept any returns or make any refunds. There comes a point when one has to report them for fraudulent trading and warn the Credit Card companies that claims against them are about to significantly increase.
It simply cannot be legal in the UK or Europe to misrepresent a product in an auction - to not tell someone, in advance, that the item they are bidding for is incomplete or damaged. Certainly companies such as eBay and others pride themselves on their honesty and correct behaviour. Whereas Jobalots makes a fortune out of lies and theft.
27 March 2026
Reply from Jobalots
Hello Mark,
Thank you for taking the time to share your experience. We value all feedback, including critical comments, as they help us improve our service.
As outlined in our Terms, lots may contain returned goods, which can vary in condition. While some items may be new and complete, others may show signs of wear, damage, or missing components. We understand this can be disappointing, and we remain committed to transparency about these risks.
We are trying to meet our customers’ satisfaction by letting them know about the part of the risk of participating in auctions that involves customer returns. Given the description of our products, it is stated in our policy that any discrepancies between listings and actual products, damaged and used under warranty, and more cannot be rectified as they are shipped directly from the source company.
If you encounter issues with your orders, we encourage you to contact our support team at support@jobalots.com. Our team will investigate promptly and provide a clear resolution.
Your feedback helps us strengthen our processes and fairness for all customers.
All the best,
The Jobalots Team
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