I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... See more
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At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Bacup Road, BB4 7HB, Rossendale, United Kingdom
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I bought my first Jo &Joe shoes many years ago at Badminton Horse Trials To date I have seven pairs of loafers three pairs of boots and a pair of slippers.I think that speaks for itself

Reply from The Jo & Joe Collection
I bought these slippers for my husband an and and know he is going to love them, comfortable and good non slip sole. The colours are really nice blues.
I love Jo & Joe shoes I have 4 pairs in different colours, so light to wears

Reply from The Jo & Joe Collection
The wool footwear get damaged quite quickly on the edges. But over all quite comfy for a great price

Reply from The Jo & Joe Collection
My order was plain sailing, prompt delivery, beautifully boxed with tissue around each shoe. I had ordered 2 pairs of loafers, one In white and the other Silver, they are very soft leather, very comfortable, and stylish. Reasonably priced, I shall order from this company again.

Reply from The Jo & Joe Collection
This was my first purchase from Jo and Joe and I am very impressed with the slippers I chose.
Delivery was very prompt and the quality of the slippers is excellent. They are very comfortable, fit well and are great value for money. I highly recommend.

Reply from The Jo & Joe Collection
Perfect .. most comfortable boots I’ve ordered them again !

Reply from The Jo & Joe Collection
Ordered 2 pair of shoes which arrived very quickly. I have had this style before so knew fitting was good.
Like the variety of colours in same style.
Very reasonably priced comfortable shoes

Reply from The Jo & Joe Collection
Perfect service from ordering to the perfect delivery.. Amazing slippers for my elderly mother fit is great…

Reply from The Jo & Joe Collection
I bought a beautiful pair of sandals for my sister’s birthday
She loves jo and joe sandals and has quite a few pairs .
Well constructed and padded footbed for comfort x

Reply from The Jo & Joe Collection
I ordered two pairs of shoes from Jo and Joe at 2.30 on Wednesday afternoon and they were delivered at lunchtime on Friday, that’s really quick delivery. I’ve had this style before, so knew what to expect, great looking shoes, good price and most importantly they are so comfortable.

Reply from The Jo & Joe Collection
Since receiving a pair of Jo and Joe slippers for Christmas, I keep returning because the slippers are such good quality. I love the mules. It's great to have two pairs on the go so that I can ring the changes from time to time.

Reply from The Jo & Joe Collection
So easy to order and delivered in 2 days. Boots are really good fit and comfy

Reply from The Jo & Joe Collection

Reply from The Jo & Joe Collection
First time when I bought your shoes was from tk max and were great! So I decided to buy more from your site , different colour ! Are amazing, great for for wide feet , true size , comfortable, elegant and chic. You are my favourite!!

Reply from The Jo & Joe Collection
Second pair of slippers purchased, plenty of choice, colours etc. Website easy to get around, transaction dealt with speedily, email updates re delivery. Slippers were well packaged. Would buy again and recommend 😊

Reply from The Jo & Joe Collection
I have bought several pairs of the tartan mule slippers over a few years and absolutely adore them. They are comfy, stylish and warm. They are a good fit and hard wearing.

Reply from The Jo & Joe Collection
Excellent service. Order shoes for my mum who loves this style of leather loafer and great choice of colours. Ordered 5 pairs 11am last Thursday and they arrived lunch time the next day.

Reply from The Jo & Joe Collection
Cheap shoes and very comfy, however, winter boots have poor descriptions, lack of measurement hence I ended up buying pair that I cannot zip on ankle. The return is 100% on my cost. I paid for shoes £19.99 if I covered return I would get about £12 back only, which was pointless. The style is pretty. All I would change is free returns and measurements in description to avoid disappointment. The wide feet shoes are great. Look great and for every day use last about season. On the other hand these are leather shoes very reasonable priced and I will be getting them again

Reply from The Jo & Joe Collection
So pleased with my new wide fit shoes
These were recommended to me by a friend.
Good quality/ price
Lovely selection of colours
Fit well ( despite painful feet )
Very quick delivery 👏👏

Reply from The Jo & Joe Collection
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