I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
Company replied

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Love the product and ease of changing future orders.

Reply from JLO Beauty
I like the products. I like the convenience of having them shipped. What I do NOT like is not having an easy way to cancel.

Reply from JLO Beauty
I’ve been using the products for a few years and love it all! Very glowing skin!

Reply from JLO Beauty
Very simple to find the products you want. I love that I can choose when the products arrive anytime I need to make a change. I have been using the products (cleansers, day and night moisturizing cream, eye cream and face serum for almost a year and the results have been outstanding! My face feels cleaner, firmer and brighter. I find that I feel more confident on days I choose not to wear make up!

Reply from JLO Beauty
All agents are extremely helpful and pro active, feel blessed , being a member of Jlo beauty .

Reply from JLO Beauty
Love all Jlo beauty products they are amazing and I’ve have a great improvement in my face and body. love love love all her products. ❤️

Reply from JLO Beauty
Since I’ve been using the face cream my skin doesn’t only feel tighter but it looks youthful. I’m 60 years and get several compliments about my skin. Highly recommend it

Reply from JLO Beauty
The product itself it's great, but your website needs A LOT of help. I can't remove unwanted products. It allows me to add but not enter "0" amd/or cancel. Very inconvenient, since I have to push back days instead of just adding when needed. Also, at one point, I had multiple accounts open due to not recognizing same email. Hope it's been fixed, but the website needs lots of work.

Reply from JLO Beauty
I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also apply the sun screen product before applying makeup and the lip balm. I recently started using and love the body serum and it has made a noticeable healthier difference on how my skin feels. I highly recommend these products! Consistency makes a difference!

Reply from JLO Beauty
I don’t remember when I called costumer services but the guy was so freaking knowledgeable and kind. He was able to help me out.

Reply from JLO Beauty
Great product, easy to order, modify or change last minute too! Little pricey, but not compared to other brands. Its the only facial product I use!

Reply from JLO Beauty
The product is really good and the fact that payments are allowed instead of paying everything in a single statement is great. I had to call customer service once and they were fast in fulfilling my request right away.
The texture of the products is awesome!

Reply from JLO Beauty
The person that I spoke with was vary nice and helpful,,,

Reply from JLO Beauty

Reply from JLO Beauty
I've been using JLo Beauty for a few years now, and I absolutely love it! The products feel light and luxurious without being overly expensive, and they leave my skin feeling hydrated and refreshed. I receive compliments on my skin all the time, and I truly believe this skincare routine has played a big part in that.
I've also had a great experience with their customer service—they've always been responsive, friendly, and helpful whenever I've had a question.
If you're looking for quality skincare that feels like a luxury without the luxury price tag, I highly recommend giving JLo Beauty a try!

Reply from JLO Beauty
Package always Lost I always got to call, told one thing and still never comes on time . but quick to tap my acct .
Disappointing

Reply from JLO Beauty
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