J & J Motors Ltd Reviews 1,849

I’d like to give a massive, thank you to Rob. Who’s helped me immensely find the car that I needed. That was the right fit for me. I would highly recommend. He spent the time to understand what I needed. He had the knowledge behind the information to back up the facts, and I couldn’t thank him enough for his time and his patience.

Stay away of this scammer,all hes
cars involved in accident not professionally body repaired,lack start to peeling off after few months and u will spend a little fortune on suspension repairs!!!!

The help we received from the sales department.

This will be the 5th car we have bought from J+J over the past 15 years. Always a pleasure and great customer service . Wouldn’t go anywhere else.

Efficient and competent

Very helpful and knowledgeable staff. Vehicle arrived as arranged and whole process was very straightforward.

From start to finish your sales man helped me pick a new car, with added requirements. He went through the paper work and financial obligations leaving me feeling a valued customer.

Service and everything explained clearly

Had another great experience at J&J Cross Hands. This is our second time visiting, and once again the service was excellent. Rob was especially helpful in finding the right car for us—friendly, knowledgeable, and made the whole process really easy. The rest of the team were also welcoming and supportive throughout, which made the whole experience even better. Really appreciate all the help and would definitely recommend!

We visited J&J Motors in Bridgend looking to purchase a new car. We met Josh who was a great help. He explained our options clearly and explained everything really well. On car pick up day, Josh was again superb, explaining all the paperwork and how the app worked with the car and taking us through all the features of the new car! From start to finish Josh and the other members of staff were great. We highly recommend a visit if you are looking for a new car as their service is second to none!!

Staff are honest and very helpful from the start,putting you at ease .

After making the decision to trade in my Suzuki for a new hybrid model, I approached salesman Tom Crosbee who was more than helpful to assist. I’d been given the opportunity to have a solo test drive. Tom helped me through the process of retaining my cherished registration plate and explain any other issues that arose. Darren, the service department Manager was also helpful in providing me with estimated future servicing costs. The new car was ready on the date promised and all in all it was a very smooth handover.
I find all the staff at J & J Motors Bridgend very helpful and polite.

I don't do reviews

It was my first time buying a car from a dealership and J&J was recommended to me.
Rob was so helpful and I felt at ease buying a car for the first time, will definitely recommend them for any future purchases.

I’m just about to pick up my new car from J&J Motors in Bridgend, and I couldn’t be happier with the experience. Josh handled my purchase from start to finish with incredible patience and professionalism. He never pressured me, answered every question clearly, and truly let the car speak for itself. He is a massive asset to the team!
What really stood out was how they handled a crisis: my old car failed its MOT catastrophically right before the part-exchange. J&J Motors didn't miss a beat—they fast-tracked my completion so I was only without a car for a few days instead of weeks. A huge thank you to the whole team for such brilliant service!

Easy and friendly- no pressure. 100% satisfaction

Mark is an absolute treasure to the company, purchased my New suzuki here, my 4th. Mark sorted everything for me all I had ro do was drive away, absolute superb customer service, 5 star.

From my initial enquiry regarding a new car to the day when I drove my new car home, I was treated with the utmost respect from all staff.
Steve introduced me to Conor who helped me decide by giving me lots of options. He carried out all the admin work and kept me in the picture throughout. I wish to thank Conor for this. I love my car and am so glad I chose J.J. Motors to purchase it from.

Fast delivery and product is great 👍