Been a customer for years,I think that says it all.Well made , thoughtful products that provide results.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent customer service! We had an issue with a product we purchased several months ago and they replaced it - no questions asked! Validated another reason why we continue to do business with Jimmy... See more
I have replaced our Jimmy Jane Deimos because my wife bugged my brains out to get her a new one, we just wore the other one out. She loves this vibrator it really makes her climax explosive. It provi... See more
I love this company. Long lasting products that pack a punch and really have blown me away. They ship fast and discreetly too, which is nice. I have purchased $1000’s of dollars of toys over the years... See more
Company details
Written by the company
JimmyJane is founded on the inclusive principle that everyone deserves to experience shame-free, sex-positive pleasure to empower their overall well-being. Through our commitment to quality, safety and luxury materials, our toys invite exploration and pleasure without compromising style or performance. Browse through our collection of innovative products ranging from our award-winning vibrators to our decadent massage candles, premium lubricants and our iconic Form 2 vibrator.
Contact info
8501 Fallbrook Ave., Suite #370, 91304, West Hills, United States
- customerservice@jimmyjane.com
- jimmyjane.com
3.5
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Candle is great!!
28 February 2024
10/10 customer service
I reached out to customer service asking about a product they don't carry anymore. They were quick to reply, gave me a suggestion (which was perfect for me), and offered me a discount I wasn't even fishing for. I appreciated that interaction. I will always be loyal to this toy brand!
26 February 2024
Thrilled about everything very…
Thrilled about everything very pleasurable experience
26 February 2024
Takes a bit of getting used to, but DAMN!
This toy takes some getting used to, and I would have preferred a bit more info on what all this baby features. I will say the parts I've figured out are pretty incredible! I'm looking forward to the continued exploration!
26 February 2024
timely and error free service
23 February 2024
Product does not work and the charger…
Product does not work and the charger is ridiculous, does not stay in contact
5 February 2024
Pretty and Powerful!
I love this brand they really make and stand by their products. I bought myself some “self care” items.. 3 because I couldn’t make up my mind lol
Let me say, all were pretty, soft, made extremely well and the price point was perfect since they had a great sale. I took 2 of the 3 items for a spin.. WOWWW love the closed rabbit ears and the powerful vibes of the rabbit and the bullet was pretty surprising but just what I wanted for impromptu on the go fun.
If you’re on the fence, don’t be.. make the purchase. Super satisfying climaxes with each one!
5 February 2024
We are exploring new toys and…
We are exploring new toys and experiences together, and this is a nice addition
1 February 2024
Efficiency
26 January 2024
This is my 2nd Deimos
This is my 2nd Deimos. Even though the first one died eventually. I still give 5 stars. Great toy 😁
26 January 2024
Third product from here
Third product from here. The supplement appears to be working well. 3rd day on it so not full time yet. Been pretty energetic and in good mood. Can update later
25 January 2024
APEX of satisfaction!
Waiting for the re-stock! Finally, it came. Best product, this is, from Jimmy Jane! I would give it a standing ovation!!!⭐️⭐️⭐️⭐️⭐️
15 January 2024
I can’t charge the ruby rabbit
I can’t charge the ruby rabbit. What am I doing wrong ?
11 January 2024
No good for me
3 January 2024
love it!
i bought this one as a replacement for one i bought 15 years ago. it's fantastic!
3 January 2024
I didn’t get the product
10 January 2024
Everything was discreetly packed in a…
Everything was discreetly packed in a brown box. Upon opening the box everything was in a box in a box in plastic wrap. The toys had some charge for use upon opening. Good to get a sense of what they can do.
2 January 2024
Reply from JimmyJane
Hello, thank you for taking the time to share your positive experience with us. Our team at JimmyJane works hard to bring our customers the best shopping experience from beginning to end. We hope after your positive experience you continue to choose JimmyJane as your premier sexual wellness solution.
No customer service
No customer service. Unwanted package arrived. Outer box never opened, as well as contents. Sent an email twice. No reply.
26 December 2023
Reply from JimmyJane
Hello, thank you for sharing your feedback, a customer service representative is already in contact with you.
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