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Company details

  1. Auto Parts Store
  2. Auto Parts Market
  3. Car Accessories Store

Information provided by various external sources

JHPUSA is a company that specializes in aftermarket automotive and oem performance parts. We are a retail, wholesale and e-commerce company.


Contact info

  • Walnut Grove Avenue 5057, 91776, San Gabriel, United States

  • jhpusa.com

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 2 out of 5 stars

Buyer Beware

Read a 14 day return policy and had a fitment issue that the part was still specified for, when I went to return, it took a week after delivery to confirm it arrived, long RMA process and reimbursement with a 25% fee for a return, never again, these guys are crooks

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't Waste Your Money Here

Worst website don't shop here please do yourself a favor and don't shop here. I wait months for my orders and on top of that they take 5% of your money if you cancel. What kind of service is that?? They don't do there part efficiently and then on top of that they take your money for canceling when they are wrong.. worst experience ever DON'T WASTE YOUR MONEY please go to another website that will take better care of you and respect you as a customer

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Bought some T-Shirts

Bought some T-Shirts, they were too small and JHPUSA refused to exchange for a different size.
I am expected to pay 20% restocking fee and shipping on T-Shirts that were already 29.95

21 February 2018
Unprompted review

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