JG Pest Control Reviews 1,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, which contributes to a positive and reassuring experience. The service provided is consistently described as excellent, with many appreciating the efficiency and effectiveness in resolving their pest issues. Reviewers also highlight the exceptional customer service and quick response times, noting that their concerns are addressed promptly and thoroughly. However, some customers also noted issues with the company's phone answering times and occasional delays in customer service updates regarding technician arrival. A few other people also felt that the services they were sold were not fully delivered, specifically regarding internal inspections and proofing, leading to dissatisfaction and unresolved issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the professionalism, knowledge, and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Clients share positive opinions on user experience, consistently praising the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called the JG Pest control as had heard and seen bees entering my property. Mike arrived within an hour of calling and located the nest recovered the queen and nest, to relocate, as well as help as ma... See more

Company replied

Rated 5 out of 5 stars

Operatives very friendly and helpful Steve was particularly helpful,getting up to look at tiles on roof to make sure no holes. If l have one small complaint,it was that answering your company phon... See more

Company replied

Rated 5 out of 5 stars

Very friendly gentleman and reassuring. Showed me how treatment worked and was able to answer my questions. Also explained how Pest Control as a company covers wide area. Am an old lady,and felt s... See more

Company replied

Rated 5 out of 5 stars

After a sleepless night with a noisy rat having a party in our loft, we were very happy to see Alastair just over an hour after we called. He was very professional, quick and efficient in assessing th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

Your local experts, here to help
We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast response on a Sunday.

Billy was exceptionally professional and reassuring, helping us to work out next steps.
Arrived within a few hours of calling, on a Sunday!
Staff on the phone are helpful and friendly.

19 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite courteous of our property.

Very polite courteous of our property.
Explained everything in detail and came out on the same day I rang.
Excellent service

18 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great initial call out!

Mike Simpson was very informative and friendly. Mike did a thorough check around the property to assess entry points and pointed a couple potential entries.

18 April 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Professional

18 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

I was extremely stressed after being…

I was extremely stressed after being given different advice, and I ended up spending the whole night removing plastics, electrics, batteries, creams, and more. It was overwhelming, and I was really anxious—especially being told a full treatment might not go ahead in my studio flat.
However, George was incredibly helpful, knowledgeable, and patient, and Andrea was also very supportive.
When Philip arrived, everything changed. He was extremely knowledgeable, relatable, and reassuring. He answered all my questions and instantly put me at ease—my stress and anxiety completely disappeared. He has such a bubbly, positive personality and was so easy to talk to, it felt like I’d known him for ages.
I can’t recommend Philip enough—100%.

17 April 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Moles

Nice chap
On time.
Efficient.
Shame we didn't find any moles.

17 April 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Mike Pest Control Expert

Very friendly gentleman and reassuring.
Showed me how treatment worked and was able to answer my questions.
Also explained how Pest Control as a company covers wide area.
Am an old lady,and felt safe with him coming through house.
Introduced him to my Jack Russell dog,who also approved of Mike.

17 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Solved my Bee trouble within 24 hours.

I found their website online relating to bee removals, as I had some tree bumblebees under my patio storage unit. I called the number on their website, spoke with a helpful member of their team, and booked a visit for the following day. The next morning Kieron visited my home, helped me move the furniture out of the unit, and professionally removed a small starting hive from my garden. I was happy and impressed with the service; I would use them again and I recommend their services. Many thanks.

12 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Polite and helpful technician.

Polite and helpful technician.

16 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Steve was prompt

Steve was prompt, helpful and reassuring . The advice was sensible . He notified me when the job was finished and gave instructions on when to return to my property. Thank you.

15 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Helpful and knowledgeable

Helpful, knowledgeable- hoping for great results.

15 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Highly recommend Alistair.

Highly recommend Alistair.

15 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very pleasant and informative

Very pleasant and informative

15 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Alistair from JG Pest Control is…

Alistair from JG Pest Control is excellent, friendly, very knowledgeable and immediately reassured us due to his professionalism. We have had JG Pest Control out twice to us, the first time was for Carpet Moth and today was for Rats. Would highly recommend this company.

15 April 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really knowledgeable and so helpful

Really knowledgeable and so helpful, great recommendations and made me feel confident the issue can be sorted. I would highly recommend them.

15 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Billy was professional informative and…

Billy was professional informative and friendly.

14 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional, polite and helpful

Professional, polite and helpful. I am very pleased so far with the service that I’ve received from JG pest control.

14 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mike was lovely

Mike was lovely. He was very thorough and explained everything. He checked everywhere and asked if I had any questions. A credit to the company.

14 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Would definitely recommend

Very good service especially with identifying where the problem lay and what to do to rectify it. Very professional and genuinely nice person. Would recommend.

14 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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