JG Pest Control Reviews 1,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, which contributes to a positive and reassuring experience. The service provided is consistently described as excellent, with many appreciating the efficiency and effectiveness in resolving their pest issues. Reviewers also highlight the exceptional customer service and quick response times, noting that their concerns are addressed promptly and thoroughly. However, some customers also noted issues with the company's phone answering times and occasional delays in customer service updates regarding technician arrival. A few other people also felt that the services they were sold were not fully delivered, specifically regarding internal inspections and proofing, leading to dissatisfaction and unresolved issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the professionalism, knowledge, and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Clients share positive opinions on user experience, consistently praising the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called the JG Pest control as had heard and seen bees entering my property. Mike arrived within an hour of calling and located the nest recovered the queen and nest, to relocate, as well as help as ma... See more

Company replied

Rated 5 out of 5 stars

Operatives very friendly and helpful Steve was particularly helpful,getting up to look at tiles on roof to make sure no holes. If l have one small complaint,it was that answering your company phon... See more

Company replied

Rated 5 out of 5 stars

Very friendly gentleman and reassuring. Showed me how treatment worked and was able to answer my questions. Also explained how Pest Control as a company covers wide area. Am an old lady,and felt s... See more

Company replied

Rated 5 out of 5 stars

After a sleepless night with a noisy rat having a party in our loft, we were very happy to see Alastair just over an hour after we called. He was very professional, quick and efficient in assessing th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

Your local experts, here to help
We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Mike was so helpful

Mike was so helpful

24 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent responsive service from JG…

Excellent responsive service from JG pest control

24 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very nice guy

Very nice guy
Very professional

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really fantastic company

Really fantastic company - great communication, good service, efficient, nice people - would definitely use them again.

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Garden rat infestation

We had a rat infestation in our garden, JG came out and assessed and installed bait boxes in strategic positions, three weeks later they have come out again and we last saw a rat a week ago, they checked the boxes for the amount used and refilled all the boxes and will check again in three weeks. Very professional service.

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control

The Pest Control Co - Part of JG Pest Control. Their representative Billy Clarke made a repeat visit to my garden yesterday. Billy was extremely polite and experienced - explaining the procedure thoroughly. I would recommend this pest control company and their staff.

22 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Reliable

Reliable, trust worthy good service.
Arrived earlier than emailed.
Friendly and helpful.

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very informative and knew what he was…

Very informative and knew what he was doing. Fingers crossed this does the trick now

22 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very knowledgeable and efficient

Very knowledgeable and efficient. Abiodun provided a great service which has filled me with confidence that our pest issue is resolved

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 2 out of 5 stars

Polite but expensive

Polite, friendly service. Original booking was from 0800 to 1400. Received an email advising the appointment would be between 0800 and 0900 but Billy did not arrive until 1200. Far too many emails which became confusing. I suggest providing all relevant information on the website and referring to that. £250 is extreme for less than 30 minutes unguaranteed work.

18 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for taking the time to leave a review.

Could you please contact our team at Office@jgpestcontrol.co.uk to discuss your concerns.

I am confident we can find a solution.

Rated 5 out of 5 stars

Very good job,came and found the holes…

Very good job,came and found the holes wasps where using. Applied spray and filled holes .

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Nice young man very knowledgeable on…

Nice young man very knowledgeable on the problem

23 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Friendly man from JG Pest Control…

Friendly man from JG Pest Control called promplly this morning and helped to put my mind at ease. He gave me good advice and even sealed up the entrance for the rodent, I thought I was going to have to call out a builder. Will definitely advise others to use them in the future.

23 April 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

SERVICE

Arrived 24 hours after paying deposit. Sorted out a resolve to external infestation that was pet friendly and will return in 14 days to check on results. Recommended.

21 April 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Knowledgeable, cheerful and polite

Ok, having to deal with rats at your property is never going to be grand. But I am happy to give Billy Clarke 5 stars as he was able to tell me where the problem lay, and also took action hopefully preventing reoccurrence. Knowledgeable, cheerful and polite.

22 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The technician was excellent

The technician was excellent, professional and supportive.
Communication with the central office to book appointments is not always straightforward. It would be more convenient if bookings could be made directly with thetechnician.

22 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Eradicating Squirrel pests.

A very quick response to my request and attention by Alistair. He was very good in advising me about my problem with the squirrels and the process that he would be using to eradicate the pests.
Top man.

21 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Abbey was very efficient and polite

Abbey was very efficient and polite. Arrived on time and found some more holes to block. Hopefully this will solve the problem

22 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mike is very experienced and…

Mike is very experienced and knowledgeable. He’s a credit to the company

20 April 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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