JG Pest Control Reviews 

24,349
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and reassuring. The service provided is frequently described as amazing and fantastic, with many appreciating the quick response times and efficient resolution of issues. Reviewers highlight the excellent customer service, noting that employees are polite, respectful, and take the time to explain procedures thoroughly. However, some customers also noted issues with communication and scheduling, experiencing no-shows and difficulties in rearranging appointments. A few other people also felt that the customer service was poor, mentioning unreturned calls and emails, and dissatisfaction with the effectiveness of treatments.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, often highlighting the professionalism, friendliness, and... See more

Customer service

Customers had positive experiences with customer service, often feeling safe and reassured from the initial... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the quick and prompt service.... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reporting difficulties reaching out... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christopher was really great, calm + very reassuring as I was pretty stressed by the whole experience. He explained everything to me about the process + I went off to work having ‘handed over’ my ho... See more

Company replied

Rated 5 out of 5 stars

Kurt turner up on time, took his time understanding the issue and promptly deal with the wasps. Despite the access issues Kurt was able to administer the poison accurately. 3 hours later the wasps se... See more

Company replied

Rated 5 out of 5 stars

We had our second follow up visit from Aaron today, to sort out an ongoing issue with mice. Aaron was brilliant. His personality, demeanour and expertise are unmatched. In 30 years, I have rarely met... See more

Company replied

Rated 5 out of 5 stars

Super efficient easy to book and arrived the day and time stated. Updates with expected time and driver on his way. Quick no hassle service polite and respectful and full advise regarding not using th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(24,349)

4,978 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and polite service from…

Professional and polite service from Adam today.

1 July 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional and polite service from…

Professional and polite service from Adam.

1 July 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good quick efficient detail service

Engineer came and did a detailed inspection for entry points of mouse activity and block up holes and laid down baits

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent!

Arrived in expected timeframe, polite, friendly and knowledgeable would highly recommend

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service
A++++
Recommended

28 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Got rid of wasps nest very quickly and…

Got rid of wasps nest very quickly and efficiently.

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ethan Arrived and instantly put my mind…

Ethan Arrived and instantly put my mind at rest. He explained what he would be doing, the timings etc. He gave me his number and said he would call me if needed but it will probably only to say he had finished. I left him my key and he looked up after. He gave me the info for after care. Ethan was professional, polite, willing to listen and was very knowledgeable about all aspects of his work. Thank you Ethan! Great Job. I had the heat treatment in bedroom and Living room and sprayed everywhere else that wasn’t suitable for the heat treatment, would deffo recommend.

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

They will take your money and then…

They will take your money and then provide terrible customer service.

Office staff are sales people and are only interested in exploiting customers.

Zero transparency and accountability.

Use a more established firm.

30 June 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

The booking was straightforward

The booking was straightforward, arrived next day on time as stated and Ryan was very polite and friendly. He assessed the area and got to it. Very efficient and look forward to the end result being a success.

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good service showed up on time and were…

Good service showed up on time and were quick and efficient. Not keen on the email for contact would always prefer to speak to someone however I am old fashioned. Many Thanks

29 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Arrived as specified

Arrived as specified, very professional, explained everything clearly and answered questions. Was very pleasant and helpful would recommend

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Turned up on time

Turned up on time
Quick and efficient..

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Adam what a nice friendly bloke he is…

Adam what a nice friendly bloke he is would highly recommend the company..I give a 5 star rating for his work and assurance thank you so much.⭐️⭐️⭐️⭐️⭐️

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Reassuring and knowledgeable

Having felt very anxious about the visit and potential problems I was immediately put at ease. A solution was explained to me very clearly and my concerns were taken seriously and I received reassurance and a clear plan going forward. Excellent service thank you

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

All went well

All went well, just waiting for the results.

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Robin was obviously very knowledgeable…

Robin was obviously very knowledgeable and careful. Certainly took time to survey our property and was very reassuring. Hopefully situation resolved

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service, the pest control arrived as arranged and dealt with our problem (wasps) and so far it looks as though the issue is now resolved. We realised the application might take few days to take affect, but almost instant results. Ryan is a really nice guy to deal with 👍

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Alex took time with the job explaining…

Alex took time with the job explaining to me about the holes and glis behaviour. He also took time to enter my neighbours property, and speak to them about their problem. Nice to meet you Alex.

29 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very fast and efficient with plenty of…

Very fast and efficient with plenty of information from the technician

30 June 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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