Very pleased and my wife likes her birthstone ring. Instead of surprising her, I went over in detail as to what she wanted. Good thing, we upgraded to gold and got a few extras she wanted. Being detai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the pieces I have received and keep buying more. I have bought 5 others of these in yellow gold and I wear them almost daily as they are in memoriam of my previous pets. My only criticism is th... See more
Love that this is a Canadian company offering good quality Jewlery, at reasonable prices. I bought matching friendship rings, which arrived super quick and made the occasion extra special! Thank you s... See more
Website is easy to navigate. The quality of the materials seems very high grade. The pricing is great. Making and shipping out the product didnt take too long. Will definitely be making more purchases... See more
Company details
- Jewelry Store
- also in
- Clothing Store
Written by the company
Jewlr is a leading online retailer of personalized jewelry. With Jewlr, you choose the style, metal, engravings and stones to create that unique piece of jewelry. Every Jewlr item is made to order in North America and shipped directly to the customers in the USA, Canada, United Kingdom and Australia. Nothing says it like personalized jewelry, and there is no place better than Jewlr to personalize your unique gift.
Contact info
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This mother's ring came fast and is…
This mother's ring came fast and is exactly as represented by the pictures on the site. I am super happy with this sterling silver representation of my love for my children. Thank you, Jewlr!!!
12 June 2026
I purchased a three name sterling…
I purchased a three name sterling silver necklace for my daughter. This item came very quickly, looks great, spelled right and a nice presentation box. I can honestly recommend Jewlr from my experience.
12 June 2026
The sizing was way off I got a 5.5 and…
The sizing was way off I got a 5.5 and it came as a 4.5
12 June 2026
I’ve had my ring for less than a week
I’ve had my ring for less than a week, and a stone has fallen out, and I’ve already noticed the ring bending. I’m so disappointed, as this is something I saved for, and it’s not a quality that is worth paying $1 for.
I reached out to customer service, and I haven’t had anyone get back with me.
12 June 2026
Reply from Jewlr
Hi Shelby,
Thank you for your feedback. We are very sorry to hear about your experience and understand how disappointing this must be.
We would like the opportunity to review this matter further and assist you. Please contact our Customer Experience team at support@jewlr.com with your order details, and we will be happy to investigate the missing stone, the condition of the ring, and the status of your previous inquiry.
Kind regards,
The quality of the alexandrite in the…
The quality of the alexandrite in the ring is terrible. The stone should be a purple of dark green but looks light pink. Very disappointed in quality
3 June 2026
Reply from Jewlr
Hi Jennifer,
Thank you for your feedback. We're sorry to hear that you are disappointed with your alexandrite stone.
Please reach out to our Customer Service team directly with your order information, and we'd be happy to review your concerns and see how we can assist.
The ring settings for the birthstones…
The ring settings for the birthstones were so small you could barely see them.
3 June 2026
Just talked to Rose on a resizing…
Just talked to Rose on a resizing request. She was most helpful and courteous. She helped me understand better and took care of my need. Thank you for having a wonderful person to assist your customers.
5 Stars to Rose!!!
By the way, the ring is beautiful.
11 June 2026
beautiful cufflinks
beautiful cufflinks! my son loves them. delivery as expected and they were boxed beautifully.
11 June 2026
Bought the necklace for mothers day on…
Bought the necklace for mothers day on 5/9/26, it is completely tarnished. Very unhappy with the quality of the necklace
2 June 2026
Returning customer
I have already bought silver jewellry from you 4 years ago and was very happy and satisfied with the quality and look of the pieces!
Highly recommend!
11 June 2026
service was fast
10 June 2026
Super fast service
Super fast service, easy to order, and as ordered, thank you! I have not yet given the gift to my family member but am happy to have it on hand.
10 June 2026
The customer service isa model for…
The customer service isa model for customer service in the world today. I would definitely purchase from you again!
3 June 2026
Ordering was made easy
Ordering was made easy, multiple designs to pick from and great craftsmanship she loved it
10 June 2026
Stunning!
Very easy to order. Quality of my rings are excellent. Love that I am able to create my own personalized jewelry. Stunning and beautiful!
10 June 2026
Absolutely amazing it was a engagement ring for my fiancé
Easy to process and came in quickly
3 June 2026
Although the ring looks great it is…
Although the ring looks great it is much more dainty than I expected. I thought the ring would have been thicker I the band.
9 June 2026
Beautiful ring just as pictured
Beautiful ring just as pictured. Very quick delivery and great communication.
2 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.