Jet2.com LimitedReviews 

Racism and Islamophobia

Terrible company avoid at all cost, foreign customers are being treated with racism. Evidence its all over the media .

They are the most racist people on earth and they are targeting us specifically and they are very rude and threaten to take you off the plane I just said I wanted to get apple juice and they said no and then I saw them giving it to another customer how is this fair at the end they made some fake policy and made us go back the staff are very hard to talk to they constantly ignore you the booking process to look like a whole 2 hours

Worst customer service

This company is racist and treats Muslims badly. Please do not deal with them if you are Muslim or Arab.

My experience with Jet2holidays was unacceptable. During check-in, I heard a staff member refer to me as "Moro," a racist and deeply offensive term used against Moroccans in Spain. I was shocked and humiliated by this behavior.
The attitude of the staff throughout the process was disrespectful and made me feel that I was being treated differently because of my background. No customer should ever have to experience this
For this reason, I cannot recommend Jet2holidays to other travelers. If you expect to be treated with respect and dignity regardless of your nationality or background, I would advise you to consider another company. I hope Jet2holidays investigates this incident, holds those responsible accountable, and takes real action to prevent discrimination in the future.

I had a very disappointing experience with Jet2. The staff were extremely rude and unhelpful throughout the whole situation. When my flight was cancelled, I received very little information or assistance, and no effort was made to help passengers with alternative arrangements.
What made the experience even worse was the lack of compensation or support following the cancellation. I expected much better customer service and communication from an airline. Overall, this was a frustrating and stressful experience, and I would think twice before booking with Jet2 again.

Avoid at all cost!!!
This company needs to review her internal ethics treating passégers badly based on their ethnecity is a desgrace.

Disgusting company. Horrible the way the treat their customers. You lot need to fix up your staff.

This is the most racist company in the world. If I could give minus stars I would have done so

Avoid this company at all costs. They recently refused to let a group of 5 Muslim passengers board their flight at the very last minute, right at the boarding gate. These passengers had valid tickets, went through security, and waited for hours at the airport, only to be turned away solely because of their names and because some had beards.

This is clear profiling and unacceptable racism. If you care about basic human rights and fair treatment, do not give this airline your money. You are not safe booking with a company that discriminates so blatantly.

Disappointing Experience plus tiktoks of them being racist

Terrible service from start to finish,
Very rude staff,

Rasist canceled five muslim people because of the religion and name

racist people not letting muslims take there flight to there home

Racist scumbags who "randomly" select out muslims to harrass and refuse access to the plane that they themselves have paid tickets for.

Shit airline bad quality they are racist they kicked a bunch of muslims out the plane for doing nothing DO BOT USE THIS AIRLINE the service and staff were extremely poor with added prices out of nohing just to scam and take money, also you have to pay for towels PLEASE DO NOT MAKE MY MISTAKE