Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!!

I work in CS and I never encountered such great service out there! They answer super quick and always have a solution!

14 January 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Maria! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

They respond quickly

They respond quickly

12 December 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, George! We're super happy to hear that you had a good experience with our Customer Care team!

Rated 5 out of 5 stars

Great experience working with the team…

Great experience working with the team over at Jersey Watch! Consistet communication and very helpful throughout the whole process

20 November 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Sierra! We're super happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Great platform and always happy to help!

Great platform and always happy to help!

19 November 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review! We really appreciate hearing that you're having a good experience with the platform and the Customer Care team!

Rated 4 out of 5 stars

Quick Resolution

Communication was great and my problem was resolved in a timely manner. I only wish I was able to call and speak to someone. Other than that, service was great

18 November 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for the positive review, Chrissy! We're really glad to hear your issue was resolved quickly. We do offer scheduled support calls (can be scheduled at www.jerseywatch.com/schedule-a-call), but in this case we wanted to make sure we got you taken care of as fast as possible.

We appreciate your feedback and are always here to help however works best for you!

Rated 5 out of 5 stars

Helpful

Helpful

The team at Jersey Watch was super helpful and responsive when we had to make changes to our site due to a business name change.

14 November 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Danielle! We really appreciate hearing that our team was helpful and responsive!

Rated 5 out of 5 stars

Jersey Watch made managing our teams…

Jersey Watch made managing our teams schedule and communication super easy. Great platform and very user friendly!

27 October 2025
Unprompted review
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Thomas! We really appreciate hearing that our platform has been easy to work with and use!

Rated 5 out of 5 stars

The customer service… WOW!

The customer service! Wow! I promise I have never seen anything like it. Every single question asked was answered. Every time I needed tech support, it happened almost instantly. Emails are answered within a couple hours or even earlier. The format is super easy to use. Everything is really just easy!

20 October 2025
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Angelique! We really appreciate hearing that you were given great support from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Maria! We really appreciate hearing that our team was easy to work with!

Rated 5 out of 5 stars

I was so impressed with the prompt…

I was so impressed with the prompt response and answer! Even offered to help with something else!

9 October 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Danielle! We really appreciate hearing that our team was quick to help!

Rated 5 out of 5 stars

Quick response time!

Response was very quick, and efficiently took care of my needs

7 October 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Michael! We really appreciate hearing that our team was quick to help!

Rated 5 out of 5 stars

While trying to navigate a new website

While trying to navigate a new website, it’s extremely valuable to have a company as responsive as you guys were. Much appreciated having the help navigating the new process.

6 October 2025
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Reply from Jersey Watch

Thank you for leaving us a five-star review, Ryan! We really appreciate hearing that our team has been able to help you set up the new website!

Rated 5 out of 5 stars

Kelly and the Jersey Watch team were…

Kelly and the Jersey Watch team were amazing! They were able to support with our concern and problem solve efficiently and effectively. They also worked expeditiously.

25 September 2025
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Auna! We really appreciate hearing that you were given great support from our team. Looking forward to continuing to work together!

Rated 5 out of 5 stars

The response time was swift

The response time was swift. I like the site overall!

24 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Dwayne! We really appreciate hearing that our team was quick to help and that you like the website!

Rated 5 out of 5 stars

Simple Process, Great Look, Awesome Customer Service

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.

Registration process streamlines everything, so it has been taking a lot off my plate. Highly recommend!!

23 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Christian! We really appreciate hearing that you were given great support from our team and that registration was easy to set up. Looking forward to continuing to work together!

Rated 5 out of 5 stars

Very prompt and helpful

Very prompt and helpful. Was able to embed a link into the registration form that works seamlessly.

18 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Corry! We really appreciate hearing that our team was quick to help with your registration form!

Rated 5 out of 5 stars

Responded very quickly and worked to…

Responded very quickly and worked to solve my problem with care.

18 September 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for leaving us a five-star review, Chris! We really appreciate hearing that our team was quick to help!

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