Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Made my requested changes super quickly and the website looks great! Thank you very much!

30 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, MG! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Always great customer service great Service

Always great customer service!

Tech support should look into why emails aren’t going through when folks need to change passwords.

29 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Doug! We're so happy to hear that our team was able to help, and our tech team is currently looking into the password emails issue!

Rated 5 out of 5 stars

Good Service!

On time and quick.

29 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Bobby! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Jersey Watch is 5 stars across the Board

The Jersey Watch Team is always responsive and helpful in our requests. They have been a pleasure to work with, as we ventured into creating and launching our new soccer club website.

29 January 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Jonathan! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Everything was fixed in a timely manner

23 January 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Joe! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Thank you for your continued help in…

Thank you for your continued help in getting our site back up and running this crucial time.

13 January 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Beth! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Saakita! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Great customer support!

Great customer support that was timely, friendly, and effective.

17 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, JB! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Great customer service and knowledgeable team

My experience with Jersey Watch’s team was excellent! Their immaculate customer service made this go very smoothly. Once payment was made their team worked very quickly to get our website completed. Highly recommended!

14 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Thank you Jersey watch for always…

Thank you Jersey watch for always delivering the best customer Service!

13 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Nikolas! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars

Fantastic highly recommended for their speed

The customer service team reaches out quickly with a response to any question. If the platform doesn’t offer a service they always point you in the right direction to help. They make you feel like a partner not a customer.

13 January 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Daniel! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars

Company went above and beyond

Company went above and beyond to rapidly respond to emails and even provided a custom tutorial video specifically for our organizational website. Really impressive.

9 January 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Tucker! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars

Very helpful

Easy communication

9 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Dennis! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Eagle Youth Athletics update

Staff were responsive and thorough. They met all of my needs and went above and beyond what was necessary!

9 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, David! We're so happy to hear that you had a great experience with our Customer Care team, and we look forward to continuing working together!

Rated 5 out of 5 stars

An amazing experience for website building and online registration for our sports team.

The Jerseywatch staff were very attentive and were able to answer all my questions and helped make changes to our website in very short time. They have been a pleasure to work with for our organization going into our second season!

8 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a positive review, Jared! We're so happy to hear you're having a good experience so far, and we look forward to continuing working together!

Rated 5 out of 5 stars

Simple to customize

Easy to customize and staff is quick to assist

3 January 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review! We're so happy to hear that you had a good experience with our Customer Care team!

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