JERSEY LOCO Reviews 490

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the products, often highlighting the authentic feel, durable stitching, and accurate colors and logos. Many find the jerseys to be of high quality, comparable to official merchandise, and appreciate the variety of options available, including retro and mystery jerseys. However, some people were dissatisfied with various aspects of their experience. Issues with order fulfillment, such as missing items or incorrect sizes, were reported. Delivery times were a common concern, with some customers experiencing significant delays and unreliable tracking information. A number of reviewers also expressed frustration with customer service, citing slow responses, unhelpful interactions, and difficulties in obtaining refunds for unreceived or damaged items. Additionally, some customers noted inconsistencies in sizing, recommending ordering larger sizes than usual.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the excellent... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the jerseys,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast shipping, with some... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers express significant frustration,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more

Company replied

Rated 3 out of 5 stars

The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more

Company replied

Rated 3 out of 5 stars

Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more

Company replied

Rated 4 out of 5 stars

I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Soccer Store
  5. Sporting Goods Store
  6. Women's Clothing Store

Written by the company

Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!


Contact info

3.6

Average

TrustScore 3.5 out of 5

490 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Customer service isn’t the best

The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but an ai that says “ will contact through gmail”I just want my money back for a shirt that I never received. The quality of the shirt that came in is not bad. Just disappointed on their services because I was really forward to keep buying from them.

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Luis, we are really sorry for the frustration with the missing shirt and the trouble reaching us. That is not the experience we want for any customer, especially someone who was looking forward to ordering with us again. We have sent over a request for your order details through Trustpilot so we can locate your order, confirm what is missing, and get you a resolution right away. Kindly respond with your details when you get a moment so we can make this right.

Rated 5 out of 5 stars

Well-dressed team supporter

All jerseys are high quality and official design and material. Perfect for wearing around town during the World Cup.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you, Anne! We love hearing that the jerseys are a perfect fit for game days and everyday wear. Cheers from all of us at Jersey Loco!

Rated 5 out of 5 stars

The jerseys I ordered came in a timely…

The jerseys I ordered came in a timely fashion and were exactly as promised. Jersey sizes always run small, so be sure to order one size larger - if in doubt, two sizes larger. I would definitely order from JerseyLoco in the future!

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks for the great feedback, Adam! Glad the jerseys arrived quickly and matched what you expected. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Incomplete order and no response to my…

Incomplete order and no response to my email
My order took much longer than expected to arrive, and when it finally did, it was incomplete. I paid for a "mystery jersey" that was never included in the package. I sent an email to report the missing item and to request an exchange for another jersey, but I haven't received any response. It is very disappointing to pay for a product you don't receive and then be ignored by the store. I do not recommend buying here.

6 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Yusseff, we are sincerely sorry to hear about the missing mystery jersey and the lack of follow up on your email. That is absolutely not how we want this experience to go. We have sent a request through Trustpilot for your order number and email so we can pull up your case, locate the missing item, and get your exchange moving. As soon as you reply with the details, our team will jump on it.

Rated 5 out of 5 stars

Very happy with my order!

I ordered a men's XL jersey and it turned out great! I added the custom number and name on the back, and everything looks/feels excellent. The only caution that I would offer is that sizes appear to run a little small. My XL is closer to a L, in my opinion. Would still recommend!

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

This is amazing to hear, Bert! Custom jerseys are one of our favorite things to put together, and we love that yours turned out great. Thanks for trusting Jersey Loco with your order!

Rated 5 out of 5 stars

excellent job

The shirts I got look fantastic! Also....a perfect fit!

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks, Ted! Fantastic shirts and a perfect fit is exactly what we like to hear. Appreciate you choosing Jersey Loco!

Rated 5 out of 5 stars

I’m very satisfied with this soccer jersey.

I’m very satisfied with this soccer jersey. The material feels high quality, lightweight, and comfortable to wear during games and training. The fit is perfect, and the stitching looks durable. The colors and logo are exactly as shown in the pictures, and the jersey arrived on time. Overall, great value for the price — I would definitely recommend it to other soccer fans and players.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you, Kenan! It is great to know the jersey feels lightweight, comfortable, and well made. Reviews like this really mean a lot to our team.

Rated 5 out of 5 stars

The jersey is beautiful

The jersey is beautiful, unfortunately it is too small. I will order another one 3x large then my size in hopes it fits. Delivery was quick and the quality of the jersey is excellent.

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Rae, thank you for the kind words about the jersey! Sorry the size came in a bit small. Sizing across teams and brands can vary, so we always recommend checking the size chart on the product page. We look forward to getting you set up with the 3X.

Rated 4 out of 5 stars

The quality is amazing.

The quality is amazing.

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks so much, Lex! Quality is something we never compromise on, so your feedback truly makes our day.

Rated 1 out of 5 stars

Sizing

Jerseys ARE NOT true to size, run like two sizes too small and hardly feel like a real Nike DriFit,

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi there AB, thank you for the feedback on sizing. We know that can be frustrating. We have sent over a quick info request through Trustpilot so we can pull up your order, take a look at what was sent, and see what we can do to help with the fit. Please reply with your details when you get a chance.

Rated 2 out of 5 stars

They send me a dirty shirt

They send me a dirty shirt, so bad.
Thanks to God I didn't buy for 2 or 3

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi David, thank you for taking the time to share your feedback, and we're truly sorry to hear that the shirt arrived in an unacceptable condition. That absolutely isn't the standard we hold ourselves to, and we'd like to make this right. Could you please reach out to us via email with any photos and your order details so we can investigate with our fulfillment team and arrange a replacement or refund? We also requested for your order details here on Trustpilot. We appreciate the chance to fix this for you.

Rated 5 out of 5 stars

Easy to order and design the jerseys

Easy to order and design the jerseys. Jerseys showed up and were as ordered. Efficient and reasonably priced!

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks for the kind review, Raymond! Easy ordering, accurate jerseys, and fair prices are what we aim for every time. Glad it all came together for you.

Rated 4 out of 5 stars

Great quality jersey and very good…

Great quality jersey and very good customer service. The design looks amazing and the material feels comfortable. Communication was clear and the ordering process was easy. Definitely recommend! ⭐️⭐️⭐️⭐️

8 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you, Paolo! We always try to back up a great product with great service, so this review truly means a lot. Enjoy the jersey!

Rated 5 out of 5 stars

Jersey is in great condition

Jersey is in great condition, I’m just in time for world cup

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks, Christopher! Just in time for the World Cup is the best kind of timing. Hope your team brings home the win!

Rated 2 out of 5 stars

ORDER NOT DELIVERED

Made an order March 29th 2026 for my son.
One jersey came. One jersey did not.
Repeatedly tried to reach customer support. No shipping update. Requested refund. Cannot get an answer. Would not recommend this company. It's now May 7.

I have now filed a complaint direct to my credit card company for refund. I have responded the order number 264714.
The mystery jersey is missing. Men's size medium. I just want a refund at this point.

27 March 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Terra, we're very sorry for the frustration and the lack of response you've experienced, this is not the experience we want for any customer, especially when it's a gift for your son. We can see our team has already requested your order details so we can locate the missing jersey and resolve this quickly. Once we have that information, we'll prioritize tracking down the second jersey or issuing a refund right away. Please also feel free to email us directly referencing this review, and we'll make sure your case is escalated. Thank you for your patience while we sort this out.

Rated 5 out of 5 stars

Efficient and timely updates

Online ordering including customization was easy. Lots of updates on the package. Product arrived as expected.

7 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thank you for the great feedback! Easy customization, clear updates, and accurate delivery are exactly the experience we want every customer to have.

Rated 5 out of 5 stars

Awesome Jerseys

the team USA jerseys came out awesome! material , size are perfect!

6 May 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks, Melissa! Team USA jerseys are a favorite of ours too. So glad the material and sizing worked out perfectly for you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look