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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service, highlighting quick responses and helpfulness in resolving issues. Many found the support team to be excellent, especially when dealing with order modifications, replacements, or delivery concerns. However, opinions are mixed regarding product quality, order accuracy, and delivery services. Some people were dissatisfied with the product quality, citing issues like peeling logos after washing or receiving items that felt fake. Others experienced problems with incorrect sizing, receiving the wrong item, or significant delays in delivery, with some orders taking much longer than expected or even getting lost.

What people talk about most

Product

Users describe ambiguous interactions with product quality and authenticity. While some customers praise the... See more

Order

People report ambiguous experiences with order. Many customers experienced significant delays, with some... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the quick response times... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant dissatisfaction, citing... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long delays, with some orders taking... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a... See more

Rated 4 out of 5 stars

Although the tracking website is delayed, the product was delivered reasonably fast. The size I chose was not right and contacted Customer Service. They were EXCELLENT! Quick and easy with a new re... See more

Rated 3 out of 5 stars

The order seemed to take a long time to arrive. Indeed after a while I began to check tracking which didn't seem to be working. Eventually I emailed to say there seemed to be a problem, but as it happ... See more

Rated 5 out of 5 stars

Earlier today (Saturday) I emailed to ask if I could modify a prior order. I received an email (maybe) ONLY an hour later. Modification allowed. With a link to a simple single page to process the... See more


Company details

  1. Outdoor Sports Store

Written by the company

Your trusted store for all things Football (Soccer) merchandise.


Contact info

3.7

Average

TrustScore 3.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Genuine shirt

Despite mixed reviews I ordered a Liverpool shirt & was very pleased that it was a genuine shirt, good price as I had letters on the back too. Would order from this company again

24 September 2025
Rated 4 out of 5 stars

Took a while to get it.

Took a long time to receive order and once it arrived it was too small even though I ordered by the size chart. Customer service was helpful and quick to respond. The quality of the jersey I received was fine. It's been worn and laundered several times and is good. I have ordered another and will review once received.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Fake jerseys

Fake! Extremely poor quality, fabric is transparent and rough to the touch. The size is even different to an original one. I have an original Barca home kit, bought the away jersey on this website and the fake one is smaller.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding.

Outstanding.
I ordered a shirt online from Jersey d"Or. Having never heard about them I had misgivings. However, I needn't have had any; their service was fantastic. Even when I mistakenly ordered the wrong size Romabelle in their Customer Service team was brilliant. Quickly responding and swiftly sending the right size out to me. Exemplary service. Oh, and the shirt is great too

13 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

The jerseys are cheap, Chinese tat. Badges and logos not straight and in the wrong places. They wont survive 1 wash i wouldn't imagine, unless youre happy with the jersey havin half peeled badges and sponsors etc. Avoid avoid avoid like the plague.

22 August 2025
Rated 1 out of 5 stars

The shirts are fake

The shirts are fake.
The website says authentic.
When you get the shirts and complain, they tell you they are UA - unauthorised authentic!
I bought shirts to get printed in our club shop, but they told me they were fake and couldn’t print on them.

8 July 2025
Rated 5 out of 5 stars

Wonderful customer service

I wasn't able to track my order through the link available on the Web page so I emailed the company. Someone got back to me the same day with an update.
The item arrived but it had a mark on it.
Again, I emailed the company with this information (pictures of the item) asking their advice on washing it or returning it. They replied within the day again, offering to send me a new top and said to just keep the damaged item to save me the hassle of returning it.
Very pleased with their customer service.

15 September 2025
Unprompted review

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