Jericho Writers Reviews 

226
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional dedication and professional expertise of the staff, noting how helpful everyone is during daily interactions. Many people also point out that the incredibly supportive community and comprehensive resources provide a wonderful environment for developing writing skills and boosting confidence. Consumers repeatedly emphasize that the structured online courses and professional agent meetings offer invaluable guidance for bringing their creative publishing projects forward. However, some reviewers were not happy with minor technical login hurdles, occasionally feeling a bit disconnected during certain video sessions, or finding specific workshops too generic.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally welcoming, knowledgeable,... See more

User experience

Consumers find user experience to be a valuable and enriching journey, highlighting the extensive archives,... See more

Service

Clients share profound satisfaction on service, frequently praising the first-class support and constructive... See more

Subscription

People report positive experiences with subscription, finding immense value and choice as premium members.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding line editing I commissioned Jericho for a line edit of my manuscript and was thrilled with the results. I worked with Mary Torjussen, whose expertise really shone through. She focused n... See more

Company replied

Rated 5 out of 5 stars

I started Jericho's self publishing course expecting to be put off going down this route. Instead Debbie Young's infectious enthusiasm guided us through the tasks needed to publish our books to a pro... See more

Company replied

Rated 5 out of 5 stars

The London Festival of Writing is a great event. Filled with a whole host of different workshops, panels and talks there's something for every genre and standard of writer. I purchased an 'all access'... See more

Rated 5 out of 5 stars

Going it (almost) alone on a writing journey, it's daunting. There's excitement quickly dashed by imposter syndrome, there's de ja vu, re-writing the same thing over and over again, and there's abject... See more

Company replied


Company details

  1. Arts Organization
  2. Adult Education School
  3. Art School
  4. Class
  5. Distance Learning Center
  6. Education Center

Written by the company

Founded in 2004 by bestselling author Harry Bingham, Jericho Writers is an online writing school and global community offering online writing courses, editorial services, and expert support for authors – the world’s most complete ecosystem for writers. For over 20 years, we’ve helped writers develop their craft, improve their manuscripts and take the next step towards publication. We have multiple professional authors on the team and know the industry from the inside out. We work closely with leading literary agents and publishers, and are home to the Festival of Writing, the UK’s biggest and longest-running writing conference. Jericho Writers provides online writing courses taught by bestselling authors and publishing professionals. Choose a self-paced course to build a specific skill, or a tutored writing course for expert guidance, personalised feedback and the accountability to keep your book moving forward. For writers ready to go all in, our intensive year-long programmes offer sustained expert support from idea to finished manuscript. With more than 300 student success stories and a 97% recommendation rate, we’re proud to be one of the UK’s most trusted online writing course providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(226)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jericho Writers is first-rate.

I've had two manuscript assessments with JW and, as well as being very reasonably priced, they have been invaluable in helping me improve my novel, something which I didn't find elsewhere. Very helpful staff too. I thoroughly recommend JW.

25 September 2024
Unprompted review
Jericho Writers logo

Reply from Jericho Writers

Thanks so much for your kind review. We're so pleased to have been able to help!

Rated 5 out of 5 stars

Once again punctual and prepared for my…

Once again punctual and prepared for my telephone appointment. Verity described 2 courses that I am interested in, with all information requested. I was also informed to make a further telephone appointment when necessary. I have no qualms in accessing this available connection, despite being in my seventies!

16 January 2025
Unprompted review
Jericho Writers logo

Reply from Jericho Writers

Thank you so much for sharing your review. I'm so pleased Verity was able to help you!

Rated 5 out of 5 stars

A hugely valuable investment in your writing

Jericho Writers is a trusted and friendly writing company offering everything a writer could need as they navigate the world of words! Every course, video, online resource and blog post gives high quality advice that is relevant for writers at all stages of their journey.

The customer service from course enquiry to payment is responsive, friendly and efficient.

The speakers and tutors in the videos and courses are highly experienced and content is always pitched well for the audience.

Overall, Jericho Writers is a hugely valuable investment in your writing!

10 January 2025
Unprompted review
Jericho Writers logo

Reply from Jericho Writers

Thank you for such a kind review!

Rated 5 out of 5 stars

Jericho Writers is excellent

Jericho Writers is excellent! That is the simplest thing I can say. I took the novel writing course, and not only was the tutor Emma Cooper excellent, so was the Jericho staff when there were any difficulties at all. I worked with Verity a number of times when I had any technical difficulty. She was patient, and helpful as was everyone I encountered at Jericho. I highly recommend this organization for their knowledge, expertise, and kind and patient helpfulness.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

A truly wonderful organisation

Can't praise Jericho Writers highly enough. For a very reasonable fee you get access to tons of live events, online courses and Harry's Friday Emails, plus the opportunity to give and receive feedback with other aspiring writers. Highly recommended whether you are just beginning your writing journey, already a published author, or anywhere in between.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

A key metric…

To me, one of the key metrics of a business is how quickly and effectively it replies to customer queries. Jericho Writers is great on both counts.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Great team!

I have found the team helpful, accessible, and keen to help resolve any issue. I have used the Query Letter feedback, which was very useful in highlighting areas of strength and weakness.
I have done multiple Write with Jericho courses, which have improved my writing skills and confidence each time.
I have also used the forum regularly to post for feedback and offered feedback in return. Everyone is so supportive and helpful, which has proved invaluable to me.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent editorial services

I have used Jericho Writers for various editorial services and each time they have been brilliant. This latest time was for copy-editing of my second novel, Motherhood, and the editor (Jo Hall) said my MS was so tidy that all she needed to do was proofread it -- so I got a partial refund! Jo was eagle-eyed and didn't miss a thing, leaving me with a polished, professional-level MS that was fit to publish.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Comprehensive and thoughtful

The Jericho Writers team are comprehensive in their offerings and generously thoughtful in their individual support. I wanted to produce a saleable novel, and they’ve given me every tool I need to achieve that goal.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Detailed and relevant advice from experts

I've been a premium member for almost three years and have received helpful, detailed and relevant advice on a variety of writing issues from published authors and writing coaches. My query letters and synopses are stronger thanks to focused advice and, most importantly, my novel is ready to go in the world seeking an agent. Wish I'd found this site even sooner!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

The Good to Great course does what it says on the tin!

This course was included with my membership and I was able to do it at my own pace - over about six weeks. I took it while editing work I considered close to being 'ready'. The sessions involved a lot of 'showing' rather than 'telling'. Harry Bingham showed us pieces of writing over different stages, before and after applying the principles he was teaching. It helped me see more clearly how to improve my own work. I applied some of the first homework exercises to a vague idea for a novel, beginning to flesh it out for the first time. It was exciting to receive interest from fellow writers in the private forum where I opted to post my homework. Their enthusiasm for my story concept helped convince me it might be viable. I've also had useful feedback on excerpts from current works-in-progress through the forum. I've been a member for years but this was the first time I tried an interactive online course with Jericho Writers and I'm so glad I did.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent place to get mentoring

I am a premium member and I had my first mentoring session today and it was great. But I want to acknowledge how easy the set up at Jericho made it for me to get access to the mentoring. Administratively it was both easy and responsive but also set up in a very good way to allow some initial confidence building that it was the right thing to do. I never felt under pressure or that I was being sold to. Then the service itself is quality.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Start

I just joined Jericho Writers. My first impression is really good. A lot of events and platforms to learn, to ask and to share. Exactly what I was looking for.
Writing sometimes can become lonely. It feels great to belong to a community which understands.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Full Manuscript Assessment

I can thoroughly recommend the full manuscript assessment. I knew mine needed work but I'd taken it as far as I could. The feedback report was very constructive, giving me a good sense of what was working and what wasn't. It's not easy to hear criticism of your work, but it's money well spent, especially if you're not sure how to move forward. With the report, I was able to draw up and implement an editing plan, which has dramatically improved my MS.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

The build your book month was a great…

The build your book month was a great success for myself to keep going and review the outlining of the book in my head and on paper. I could not listen live to all parts but as it is possible to revisit the webinars I'm happily catching up. I can only recommend to keep an eye on the events and take advantage of the plentiful advice.

1 November 2024
Unprompted review
Rated 4 out of 5 stars

I learnt so much

I learnt so much, some of which I did not know I needed. I did have a job keeping up with the wealth of information and I didn’t have the time to write much but I enjoyed plotting, brilliant. I thought my plots ran smoothly and it did help to keep it on track. Lots of other information, too much to remember it all but thank you everyone who put it together xx

5 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look