JD Sports, Ireland Reviews 

22,546
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,385 reviews, reviewers had a great experience with this company. Customers love the wide selection of sporting brands available and consistently find the online ordering process exceptionally smooth and straightforward. People frequently praise the fast delivery service, noting that packages arrive promptly and without any trouble. However, some people mentioned issues with incorrect sizing or items unexpectedly going out of stock after completing the online purchase. Some reviewers were not happy with long waiting times in physical stores and experienced difficulties when trying to resolve order problems or returns. A few consumers also noted that customer support could be improved when dealing with missing shipments.

What people talk about most

Product

People report ambiguous experiences with product quality and availability. Many consumers praise the vast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast dispatch times and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between shoppers. While many... See more

Staff

Reviewers highlight ambiguous aspects of staff, presenting heavily split opinions on customer service. On one... See more

Service

Consumers express satisfaction and delight with the service provided. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am really happy with my shoes from JD Sports. They are super comfortable, fit perfectly, and are great for everyday wear. Excellent quality and a great shopping experience. Highly recommend. 👟❤️

Company replied

Rated 4 out of 5 stars

Ordered 2 pairs of kids trainers. A day after payment was made got a notification that one was out of stock and had to wait on refund. I ordered a different pair and they arrived before the first orde... See more

Company replied

Rated 4 out of 5 stars

Had no problems with order or delivery all great but the the fact there is no click and collect or store pick up in Galway store anymore would put me off a little for the convenience 🙂

Company replied

Rated 4 out of 5 stars

I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more

Company replied


Company details

  1. Clothing Store

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

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3.8

All reviews

(22,546)

1,440 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order and made a mistake with the size of garment. Went to collect and no issue in changing.

25 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

Always 5star service

Always the best service and fast delivery

25 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 1 out of 5 stars

Absolutely horrible experience

JD sport in city square-- Absolutely horrible experience, shop is filthy dirty ,staff just walked around not actually helping anyone,got to the till the guy literally made me stand waiting while he put on his lip balm on his lips then proceeded to help the girl beside me while she was already being served by someone else left me standing longer ,rubbish and clothes all over the floor and then they try charge the prices they do like €75 for a 5yr old to have runners!!!

30 July 2026
Unprompted review
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 4 out of 5 stars

Great service at the till

Great service at the till, staff on the floor is very busy.

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Delivery

Delivery, deadline

29 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 3 out of 5 stars

Made 2 orders within minutes of each…

Made 2 orders within minutes of each other first arrived within days and the second one never arrived and I had to fight for a week to get a refund even though it had been a month since I ordered. No need for the back n forth when they should be able to track the order themselves. Then they finally refunded but not the postal costs so had to then chase that also. Really frustrating tbh, probably won’t buy off them online again. Plenty of other sports retailers with same items

2 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

All good

All good
No issues
Fast dispatch and easy click & collect

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

Everything was great

Everything was great. Staff and product

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
JD Customer Care Team

Rated 5 out of 5 stars

*****

**********

12 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

It's worth it to buy in JD sports

It's worth it to buy in JD sports

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

On time always

On time always

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Delivery was really quick no waiting…

Delivery was really quick no waiting order very easy on line

29 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
JD Customer Care Team

Rated 5 out of 5 stars

I find JD has an excellant store

I find JD has a excellant selection, it caters for all ages, once you place an order you get regular updates on your order status, your order always arrives on time and if you need to make a return they make this a very easy and straight foward process

29 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
JD Customer Care Team

Rated 3 out of 5 stars

Part of my order was refunded to me and…

Part of my order was refunded to me and when I went to check online it was still available. I contacted the team to which they did come back to me to confirm the item was still available. When I went to reorder the item again it was gone. Very disappointing as it was a set and the fact the item was available. Other then that everything came on time and quality was perfect.

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Great site

Great site, great prices fast delivey

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
JD Customer Care Team

Rated 4 out of 5 stars

Very good service

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

great service


great service, thanks

28 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Everything

Everything. Shop Killarney Co Kerry. Staff so Helpfull etc. 5 Stars 🌟 all t way. Breda.

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Excellent service

Always excellent service

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
JD Customer Care Team

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