I am really happy with my shoes from JD Sports. They are super comfortable, fit perfectly, and are great for everyday wear. Excellent quality and a great shopping experience. Highly recommend. 👟❤️
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Review summary
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Ordered 2 pairs of kids trainers. A day after payment was made got a notification that one was out of stock and had to wait on refund. I ordered a different pair and they arrived before the first orde... See more
Company replied
Had no problems with order or delivery all great but the the fact there is no click and collect or store pick up in Galway store anymore would put me off a little for the convenience 🙂
Company replied
I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more
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Company details
About JD Sports, Ireland
Written by the company
JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!
Contact us via Customer CareContact info
Ireland
- 0818 222 370
- jdsports.ie
3.8
Great
23K reviews
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Reply from JD Sports, Ireland
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
JD Customer Care Team
Reply from JD Sports, Ireland
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
JD Customer Care Team
Waited 7 days for click and collect…
Waited 7 days for click and collect even though it says next day if ordered before 2pm
31 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
JD Customer Care Team
Still waiting my order
I am very disappointed with JD Sports. I placed my order on 19/07, and I still have not received it. I have contacted customer service several times, but the issue has still not been resolved. This has been a very frustrating experience. Customers should not have to wait this long without receiving their order or a proper solution. I expected much better service.
At this point, I just want my refund, as this experience has been unacceptable.
5 August 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
JD Customer Care Team
Came with a stain !
Came with a stain !! I text the customer service got one reply attached photos and never got a response threw me off completely told everyone i know
19 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Staff were very nice on collection..
31 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
JD Customer Care Team
Had a problem with my order
Had a problem with my order, was sent the wrong thing and another thing had a security tag on i. I sent an email to hopefully get a solution to this problem and never heard back from anyone !
5 August 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Exceptional on line service
Exceptional on line service. Always prompt and correct sizes. No issue if you ever want to exchange in store also. Used certainly over 20 times online and never had any issues.
5 August 2026
Reply from JD Sports, Ireland
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
JD Customer Care Team
I dont buy nothing from your Page you…
I dont buy nothing from your Page you sen me spam with orders....
5 August 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
I ordered trainers online and it was…
I ordered trainers online and it was easy and used click and collect and the whole thing was straight forward process , so thanks
4 August 2026
Reply from JD Sports, Ireland
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
JD Customer Care Team
I faced a very tight lead time to…
I faced a very tight lead time to source a jersey for the World Cup, JD Sports got it to me within 48 hours, excellent.
30 July 2026
Reply from JD Sports, Ireland
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
JD Customer Care Team
Excellent prices for various products
Excellent prices for various products, very fast and reliable delivery
30 July 2026
Reply from JD Sports, Ireland
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
JD Customer Care Team
Constantly separating parcels
Constantly separating parcels , and then only parts showing up and then having to chase the rest I’d much rather wait if it meant getting the whole order together
30 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
JD Customer Care Team
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