Ive only been a member 4 days (3 visits) and im really starting to get the feel of it ...I always do my training in the early hours so there's been no staff members around to quiz on certain matters... See more
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About JD Gyms
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Anjou Boulevard, Robin Park, WN5 0UJ, Wigan, United Kingdom
- jdgyms.co.uk
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Didn’t like this gym at all
Didn’t like this gym at all, free weights all over the place in the wrong order, bench’s too close others, felt claustrophobic.
No staff in sight, people didn’t even let on.
No atmosphere. Changing rooms were a mess. I really do not recommend this gym. Awful.

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Good but no exercise bands and also…
Good but no exercise bands and also studios locked at night.

Reply from JD Gyms
Equipment
When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the membership or need to do a specific workout and can't use the machines because they're either off or people are using the limited ones that are left on. Other than that theres a good variety of weights to be used downstairs and whenever I have gone the areas are clean and tidy.

Reply from JD Gyms
Best jd gym.in manchester by far ive…
Best jd gym.in manchester by far ive trained at them all great atmosphere great selection of equipment and very friendly staff
It is a great gym it it reasonably…
It is a great gym it it reasonably priced and provides lots of things for people and everything works great
Gyms are great but Admin could be better
I recently joined JD Gyms Charlton and have nothing but praise for the facilities and the staff who work there but trying to deal with any admin problem or talk to anybody in customer services about your membership by email or phone seems to be very difficult and some email replies give me the impression they are automated. If it is not something that you can easily do online yourself then its not easy and I think it is area that needs improvement. I will add that when you do eventually speak to someone in Bradford they seem to be very pleasant and helpful.
My previous gym Pure Gym were very easy to contact and speak to about any admin issues and their online platform made it easier to resolve some issues like freezing and unfreezing.
I have been with a personal trainer at…
I have been with a personal trainer at JD gyms Middleton called Brandon. I have been having sessions since March. I could not recommend him enough. Throughout he has been patient, empathetic and understanding. He has provided me with the tools to achieve my goals and live a healthy lifestyle and I cannot thank him enough. He’s a credit to the company and will go far in the fitness industry

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Reply from JD Gyms
Poor Service
I have a disability which means I can't use the entry pods and need access to the disabled entrance. I have emailed JD Bradford three times to request it and nobody has got back to me. I then emailed JD Gyms general to see if they could help and again nobody has got back to me. It's over two-weeks since I joined and have been unable to go to the gum unless I get the access code.

Reply from JD Gyms
The gym it self is very spacious and…
The gym it self is very spacious and tidy and clean but the changing rooms and the toilets and showers and sauna have a really bad smell of sewage and is very sickening to smell

Reply from JD Gyms
Went to the gym at 9:00 PM expecting it…
Went to the gym at 9:00 PM expecting it to be quieter, but it was still extremely crowded. I had to wait for almost every machine and exercise, which made the workout much longer and less enjoyable. The equipment and facilities are good, but the overcrowding during late evening hours is disappointing. Hopefully the gym can find ways to manage peak times better.

Reply from JD Gyms
I just hate going gym
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