JD Gyms - Wolverhampton Reviews 

322
TrustScore 3.5 out of 5

3.7

Stafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB


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Rated 5 out of 5 stars

My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more

Company replied

Rated 3 out of 5 stars

Gym is good, and there is a ladies section for sisters which is great. The only thing I would say is that the music in the classes is to much much. There should be class options without music for auti... See more

Company replied

Rated 2 out of 5 stars

Filthy gym changing rooms always dirty and only 2 men’s toilets between 8000+ members. Was cleaner during Covid due to the government guidance but not anymore. Sauna always smells and in compari... See more

Company replied

Rated 5 out of 5 stars

First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wolverhampton

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom

  • 1902229935

3.7

Average

TrustScore 3.5 out of 5

322 reviews

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3.7

All reviews

(322)

4,438 reviews in the last 12 months

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Rated 5 out of 5 stars
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello - Thank you for your fantastic review! We're so happy to hear that you've found our team to be friendly and helpful. It's wonderful to know you're having such a positive experience with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Gym is good

Gym is good, and there is a ladies section for sisters which is great. The only thing I would say is that the music in the classes is to much much. There should be class options without music for autistic people and Muslims who don’t listen to music and those who want to focus on the exercise and not be in a rave atmosphere.

19 June 2026
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave this review.
We’re really pleased to hear you’re enjoying the gym overall and that the ladies‑only section is a positive part of your experience.
We also appreciate your feedback regarding music levels in classes.
Thank you for sharing your feedback with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

My experience has been amazing and…

My experience has been amazing and everyday with my PT Marlene Mcintosh gets better.
When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days how I lost 10kg.
I’ve stopped pulling myself up the stairs I can lift my 6year old daughter. I can’t wait for my end result. Thank you Marlene for your continued support.

23 June 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi – Thanks for the review! We're thrilled to hear that you've had such a positive experience with Marlene. We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track. Keep up the great work!
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

Filthy gym

Filthy gym changing rooms always dirty and only 2 men’s toilets between 8000+ members. Was cleaner during Covid due to the government guidance but not anymore.

Sauna always smells and in comparison to ther JD gyms - Wolverhampton is definitely the worst

19 June 2026
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave this review.
We’re really sorry to hear about your experience at the Wolverhampton gym. We understand how frustrating this must be, especially when facilities don’t feel maintained to the standard you’d expect. Cleanliness and adequate facilities are really important to the overall experience, so we’re sorry to hear this hasn’t been consistent.
Thank you for sharing your feedback – it’s important in highlighting where improvements are needed.
The JD Gyms Team 💚

Rated 1 out of 5 stars

You not picking up my calls I want to…

You not picking up my calls I want to cancel my direct debit with you and my membership as I paid £15 Berfore completing the form not responding to my emails my bank are on a case with u

12 June 2026
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave this review.
We’re sorry to hear about the difficulty you’ve had trying to get in touch regarding your Direct Debit and membership cancellation.
Membership cancellations are handled through our support process, however as per our terms, members can also cancel their Direct Debit directly with their bank, allowing up to 10 working days for this to be processed depending on your bank.
Thank you for sharing your feedback with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I use ladies only gym

I use ladies only gym. Less machines/ facilities compare to what men/mixed gym. Evening time it’s busy you have to wait for your turn to use the machine. We loose our time. No instructor around not for one to one at least for some guidance. Not very happy as I see very limited machines to use. Paying full price while others who don’t use ladies gym they getting full access.

16 May 2026
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Reply from JD Gyms - Wolverhampton

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We’re sorry to hear that your experience in the ladies‑only area hasn’t met expectations. We understand how frustrating it can be when equipment is limited and you’re having to wait during busier times, especially when it impacts your workout 👍

Your feedback around the availability of machines and guidance in that space is really valuable, and we’ll ensure this is passed on to the relevant team. We’re always looking at ways to improve our facilities and support for members.

In the meantime, if you’d like further guidance, our personal trainers are available in the gym and can offer advice or support when needed 🙌

Thanks again for your feedback – it really helps us continue to improve the experience for all our members 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Good facilities for all age groups

Good facilities for all age groups.
My son also goes to do workouts, and encourage me to join.
Although I am 60 years old and done bicycle exercises also used the sauna.
It does gets a bit crowded in the sauna and would be great if there was more space.

10 May 2026
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you and your son are both enjoying the gym and making the most of the facilities, as well as the bike area and sauna – that’s fantastic 🙌

We also understand the sauna can get a bit busy at times, especially during peak periods. We’ll be sure to pass your feedback on, as we’re always looking at ways to improve the experience for our members.

Thanks again for your kind words, and keep up the great work 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

It’s to good

It’s to good

25 April 2026
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
We’re really glad to hear you’re enjoying the gym – thanks for the kind words 👍
The JD Gyms Team 💚

Rated 4 out of 5 stars

I really like this gym

I really like this gym, it good in most aspects and probably one of the better gym - definitely would recommend it. Everyone is really friendly.

Imrpovement that could be made is consider making women section bigger.

Also the parking is such a headache - maybe this could be improved.

More table and chairs for seating. Coffee longer would be great.

Otherwise the gym is amazing.

1 May 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi there – Thank you for taking the time to leave such a detailed review, we really appreciate your feedback! ⭐
It’s great to hear you’re enjoying the gym overall and that you'd recommend us – especially nice to hear how friendly the community is 🙌
We also really value your suggestions. We understand how important these aspects can be to your visit, so thank you for sharing them with us.
Thanks again for your kind words and helpful feedback – we’re really pleased you think the gym is amazing overall 💪
The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym is very adequate in size but if…

The gym is very adequate in size but if you are looking for women's only area its alot smaller and gets busy. Definitely could have been a larger space.
Sauna is excellent and well recommended for women's only section. Showers are good though water isn't on a temp control so you have to like having showers with luke warm temperature. Changing rooms are ok but again could be bigger.

23 April 2026
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Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave this review. We’re glad to hear that you’re enjoying the sauna. We appreciate your feedback regarding the women’s‑only area, as well as your comments about the shower temperature control. We understand how these aspects can affect comfort, especially during peak times. Thank you for sharing your thoughts and experience with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant experience

First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go at your pace or make adjustments to suit different people's abilities. She made it so fun and enjoyable and gave great advice on nutrition and exercise. Can't recommend her enough!

21 April 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thank you for leaving a review. We're thrilled to hear you're enjoying your experience at the gym and it's wonderful to know that you find our classes so motivating and engaging.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

I had lots of fun in this lbt class…

I had lots of fun in this lbt class session with MARLANE, she was very accommodating and very supportive, she took the class with her the love in her, carried everyone alone and work with everyone pace

21 April 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi there – Thank you for your review. It’s great to hear about how much you’re enjoying the classes at our Wolverhampton gym, we will be sure to pass this onto the team!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Been going for almost 4 years

Been going for almost 4 years, Great gym, great equipment and good vibe, could definitely (100%) use a hack squat and a power rack though

14 April 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello - We are so happy to hear you are enjoying the equipment and atmosphere at our gym! We’re always looking for ways that we can improve our gym facilities so thank you for your feedback regarding equipment!
The JD Gyms Team 💚

Rated 3 out of 5 stars

Need more/ updated bench press and…

Need more/ updated bench press and power racks

14 April 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave a review. We appreciate your feedback regarding the need for additional or updated equipment. It’s always helpful to know what equipment our members would like to see more of in the gym.
The JD Gyms Team 💚

Rated 2 out of 5 stars

light weights

the weights are light compared to other gyms and the seats on the free weight section are too small with no grip

30 March 2026
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Reply from JD Gyms - Wolverhampton

Hello – We’re sorry to hear that the weights and seating didn’t meet your expectations. We appreciate your feedback, and thank you for sharing your experience with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Gone too expensive and overcrowded

Gone too expensive and overcrowded, also the toilets absolutely stink and are not cleaned on a regular basis, should be better hygiene, machines have sometimes been over a week before the trash is cleaned, wipes are regularly run out to clean machines, some of the machines have the clips broken for months, no one even checks them

22 March 2026
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Reply from JD Gyms - Wolverhampton

Hello - Thank you for taking the time to share your feedback. We’re very sorry to hear about the cleanliness and maintenance issues you’ve experienced. This isn’t the standard we aim to provide and will ensure your comments are passed on, so we can improve the experience for all members.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Enjoying using this gym but cleanliness could be improved

I wanted to wait until I became a regular member of this gym before leaving feedback. Enjoying using this gym since December. Has all the equipment I need etc. I go very early so no issue with waiting around for equipment or overcrowding.
One thing that does bother me is the cleanliness. There are signs encouraging people to wipe down machines after use but I rarely see this being done. Only 1 wipe station so not accessible from the other side of the gym. I bring my own wipes and the equipment is always very grubby. Also the ladies sanitary bin is often overflowing.

30 March 2026
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Reply from JD Gyms - Wolverhampton

Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

kicked me out straight away on my first…

kicked me out straight away on my first day of entering , manager said I looked too young even thought I met the requirement age, also disabled my gym qr code to enter and leave the gym so it was a struggle leaving the gym. Would not recommend at all if you look young.

23 March 2026
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Reply from JD Gyms - Wolverhampton

Hello – We’re sorry to hear about your experience on your first visit. If there is ever any uncertainty around age verification, the team may need to check details to ensure gym policies are being followed. We understand how frustrating this situation must have been and appreciate you sharing your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The toilets are disgusting never get…

The toilets are disgusting never get cleaned

24 March 2026
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello – Thanks for taking the time to leave this review. We’re sorry to hear your visits haven’t met expectations, including the cleanliness of the facilities. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

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