Hi been a member since 2018 when it was exercise4less love all the equipment since it changed to jd gym.staff are all brand new although couldn't allways say that ..some staff even though they seen yo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As an avid gym go-er, but solely weights, I decided to try a body combat class at JD. Louise is the most welcoming and energetic instructor. Her classes (Fri & Sun) all have a strong sense of 'communi... See more
Company replied
Renfrew gym. Leaving after being a member for almost a year. Too busy (although not the gyms fault) No sauna Removing of paper towels, unhygienic New treadmills whilst quieter are horr... See more
Company replied
Great gym, loads of equipment, not bad class schedule. This is my second gym & I come for Bodycombat specifically with Louise on a Friday & Sunday. Louise has excellent energy & really gets eve... See more
Company replied
Company details
About JD Gyms - Renfrew
Written by the company
Contact info
Renfrew Retail Park, PA4 9EN, Renfrew, Scotland, United Kingdom
- 0141 465 5672
4.4
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love this gym
Love this gym
Services are high end
Staff are lovely and the place is very clean
Love it!
29 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hi been a member since 2018 when it was…
Hi been a member since 2018 when it was exercise4less love all the equipment since it changed to jd gym.staff are all brand new although couldn't allways say that ..some staff even though they seen you everyday wouldn't even acknowledge you and walk straight by..definetly best gym in the area and a reasonable price
24 September 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hi - Thank you for your 5-star review! We're thrilled to hear you've been a member for so long and are enjoying the equipment and consider us the best gym in the area. We always appreciate and take on board member feedback.
The JD Gyms Team 💚
Reply from JD Gyms - Renfrew
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Gym overall is a good gym thanks to the…
Gym overall is a good gym thanks to the staff making it a welcoming place but equipment is outdated and needs upgrading
24 September 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Please feel free to share any suggestions you may have with the gym team directly on your next visit.
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Renfrew
Hi - Thank you for taking the time to leave us a review. We're delighted to hear that you find our gym clean, well-equipped, and welcoming. We strive to create a positive environment for all our members!
The JD Gyms Team 💚
Great gym
Great gym, always clean with a wide variety of equipment & machines.
24 September 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hi - Thanks for taking the time to leave this review! We're delighted to hear you're finding the gym clean and enjoying our wide variety of equipment.
The JD Gyms Team 💚
Never have to wait on equipment
Never have to wait on equipment, good atmosphere, clean and welcoming, sauna will be a game changer.
Just need somewhere to get a coffee…..
24 September 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Reply from JD Gyms - Renfrew
Hi - Thank you for the 5 star review. It's really made our day 😀
The JD Gyms Team 💚
Excellent gym with lots of space and…
Excellent gym with lots of space and equipment however additional hip adduction and abduction machines would be beneficial. It’s always clean and equipment is fixed quickly if any issues.
24 September 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚
The staff smiles and their behaviours…
The staff smiles and their behaviours and even the environment is very cleaned and everything is in disciplined
28 April 2026
Reply from JD Gyms - Renfrew
Hi there – Thank you for taking the time to leave us a review, we’re really pleased to see your positive feedback ⭐
It’s great to hear that you’ve found the team friendly and welcoming, and that you’re enjoying the clean and well‑organised environment – that’s exactly what we aim to provide for all our members 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
The staff are lovley.
3 April 2026
Unprompted review
Reply from JD Gyms - Renfrew
Hello - Thank you for your kind words, we appreciate it!
The JD Gyms Team 💚
What a place
This gym is a great size with lots of different equipment to try out and and very friendly staff.
22 December 2025
Unprompted review
Reply from JD Gyms - Renfrew
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great staff and a very understanding…
Great staff and a very understanding and supportive Manager who goes above and beyond for the community.
19 December 2025
Unprompted review
Reply from JD Gyms - Renfrew
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Cancellation is inconvenient and…
Cancellation is inconvenient and convoluted for no reason.
24 June 2025
Reply from JD Gyms - Renfrew
Hi John – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚
Reply from JD Gyms - Renfrew
Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚
JD Gyms Renfrew top manager Nicola Goldie.
I joined JD Gyms because of their 24 hours openings.
Renfrew is a Fantastic gym,,lots of space, and it suits me because I can't make the gym during the day all the time,.
On duty tonight was the wonderful Nicola Goldie, ,one of the gym managers.
Nicola Goldie is so helpful,, polite and competent at her job.
She makes your time at the gym a very pleasant experience,, and I always look forward to Ms Goldie being on duty.
She keeps the gym tidy and in order.
I enjoyed my workout tonight,,,and look forward to another evening at Renfrew,,,made all the better with the organisational skills and experience of Nicola Goldie.
12 March 2025
Unprompted review
Reply from JD Gyms - Renfrew
Hi there
Thank you for your kind words about our Renfrew gym and Nicola Goldie! We are thrilled to hear that you are enjoying your experience at our gym, particularly the 24-hour access and the spacious facilities.
It's wonderful to know that you find Nicola Goldie to be so helpful, polite, and competent. Her dedication to providing a positive experience for our members is truly appreciated. We are proud of our team members who go above and beyond to create a welcoming and supportive environment.
Best wishes
The JD Gyms Team
My PT experience
I was extremely anxious about starting the gym so decided to invest in a personal trainer to boost my confidence, and i have never looked back. My PT Hamed has helped me go from strength to strength by being so kind and understanding as well as pushing me to do my very best and stay motivated. He is an excellent PT and I have already lost 12kg and counting with his help, he is an asset to your gym.
6 February 2025
Unprompted review
Reply from JD Gyms - Renfrew
We are thrilled to hear about your positive experience with your personal trainer. It's wonderful to know that you've found such a supportive and motivating individual to help you reach your fitness goals.
We appreciate your kind words about Hamed and are delighted that he has made such a positive impact on your journey. We are proud to have such dedicated and talented trainers on our team.
Best wishes
The JD Gyms Team
Reagan was a massive help when my app…
Reagan was a massive help when my app wasnt working he was really nice and helpful and made sure i got in and out of the gym okay
5 December 2024
Unprompted review
Reply from JD Gyms - Renfrew
Hi there Conor, thanks for taking the time out to leave us a review and give a shout out to Reagan.
We can pack out our gyms with as much equipment, great classes and the technology to support our operations but ultimately it is our teams that make the real difference, so we know the Renfrew team and Reagan will be loving your comments!
Best Wishes,
The JD Gyms Team.
💚
First class gym
First class gym, great equipment and staff! Best budget gym in the area by far.
25 November 2024
Unprompted review
Reply from JD Gyms - Renfrew
Thank you for taking the time to leave us a review Graeme. We aim to deliver a fantastic experience, at competitive prices so that everyone can join us in Renfrew and smash their goals in a positive environment!. Many thanks for providing us feedback.👍
Best Wishes
The JD Gyms Team
💚
Good and bad points
Plus points 1st
The staff are all brilliant.
Lots of benches and free weights.
Great cable machines .
Minus points
New ( debatable ) treadmills are like running on concrete.
No give in them at all.
Lots of old weight machines more than 12 years old with an atrocious range of motion on most of them.
The newer weight machines are cheap Russian crap that are either broken or have a poor load profile.
No shower or changing rooms opened until 6am Monday to Friday or 8am Saturday/Sundays.
Head office says it's company policy,but I've used Glasgow southside changing rooms and showers on the weekend at 5.30am Sunday a lot.
One disabled toilet ( shower ) facility for up to 100 people to use between 10pm and 6am Monday to Friday and 10pm to 8am Saturday/Sunday .
If someone uses the shower in the disabled toilet ( as advised to do so by head office ) there's a que for the toilet most days.
Absolutely shocking for a gym this popular that gets busy from 5am in the morning.
There's also no music playing in the gym when unmanned by staff because of one members complaint of it being to loud.
Also due to this the health and safety announcements when the gyms unmanned can't be heard due to the sound system turned down.
So it's like training in a library until 07.30am at the weekend.
This jd gym could be so much better if jd listened to its customers suggestions and complaints through their staff and spent some of the money they rake in from their 7500 renfrew members every month.
15 November 2024
Unprompted review
Reply from JD Gyms - Renfrew
Hello James, thank you for taking the time to leave us such a detailed review.
We have no doubt the team in Renfrew will be happy with your praise about the team there and the majority of the negative points are around the company policies and not things that are in their control.
We will forward on your points around thee music level though as we would not want this effecting the atmosphere/experience within those times.
The majority of our gyms are 24/7 however the gyms that are, can have different "staffed hours", which is club specific and fall inline with our "24/7, out of hours" policy of restricting access to areas that do not have as much CCTV coverage.
In terms of the equipment, we do encourage you to discuss any concerns with the management team in Renfrew if you feel there are any safety issues with any of the equipment specifically. The team do work hard with our suppliers and regular maintenance checks to ensure everything in the gym is safe for our members to use.
We do have procedures in place if you would like to escalate your concerns further.
Best Wishes,
The JD Gyms Team
💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.