Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members... See more
Location
Switch locationAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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See what reviewers are saying
Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... See more
Company replied
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more
Company replied
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more
Company replied
Company details
About JD Gyms - Birmingham
Written by the company
Contact info
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom
- 1212706921
2.9
Average
452 reviews
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Reply from JD Gyms - Birmingham
Hi - Thank you for taking the time to leave us a review. We're so glad to hear you're enjoying the gym and appreciate the variety of equipment available for your workouts.
The JD Gyms Team 💚
Needs serious improvement
Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members don't even get a welcome tour. For these reasons, I won't be staying a member for much longer.
18 September 2026
Friendly atmosphere
Friendly atmosphere, open 24 hours so I can train when it suits me. Womens only section 👍
17 September 2026
Reply from JD Gyms - Birmingham
Hello - Thanks for taking the time to leave this review. We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚
Prayer mats on the ground floor is…
Prayer mats on the ground floor is unacceptable, unwelcoming and territorially marked (basically saying this is a muslim only gym), everyone is in the gym to exercise and partially socialise, the place is basically hostile, many people are bothered about it but i doubt they have written to JD GYM. I think il be cancelling my membership
31 August 2026
JD gym Birmingham is not good by any means
The weights are scattered all over the 1st floor area. There are little to no facilities where you can practice or train calisthenics skills because the roofs are too low down. It’s also quite small, in comparison to the JD gym in my hometown despite being £7 more monthly and £84 more annually.
12 September 2026
Reply from JD Gyms - Birmingham
Hello – Thank you for taking the time to leave a review.
We’re sorry to hear that the layout and facilities have not fully met your expectations. We appreciate your feedback regarding weights not being returned to their designated areas. Each gym varies in size, layout, facilities, and membership pricing, but we will ensure your comments are shared with the team for review.
The JD Gyms Team 💚
This review is solely for JD Gym Birmingham
This review is solely for JD Gym Birmingham. I had been a member of JD gyms for almost 5 years. I was originally at the West Brom branch but moved to the Birmingham one due to moving house. This gym has made me single handedly move to Foundry Gym.
The machines at this gym are always broken and never fixed in a timely manner. The leg extension machine had been broken since June, it is not september and it still hasn’t been fixed or replaced. Pins are always missing out of machines and there always a god awful smell when you first walk in. The gym needs some serious attention. £30 a month for an absolute garage environment.
JD gym west brom has a place in my heart, but the birmingham branch has severely ruin JD gym for me.
10 September 2026
Unprompted review
Reply from JD Gyms - Birmingham
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that your experience at our Birmingham gym has not met your expectations. We appreciate your loyalty as a JD Gyms member over the last five years and are disappointed to hear that your experience at this location has left you feeling this way.
We understand how frustrating it can be when equipment remains unavailable for an extended period, particularly popular machines. We also appreciate your comments regarding missing pins and the condition of the gym environment.
Your feedback regarding equipment maintenance will be shared with the team for review.
The JD Gyms Team 💚
Changing rooms showers and toilets are…
Changing rooms showers and toilets are in immediate need of improvement and maintenance. No running hot water in showers. A stench coming from the drains.
Black mould on the ceiling of the gym in various areas including workout areas bathrooms and showers.
31 August 2026
Reply from JD Gyms - Birmingham
Thank you for the review. We understand the importance of cleanliness when in our gyms and will ensure your feedback is passed onto the Birmingham team. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
Thank you, The JD Gyms Team 💚
More equipment
Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work.
However, toilets still have the same bad smell.
1 September 2026
Reply from JD Gyms - Birmingham
Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Please feel free to share any suggestions you may have with the gym team directly on your next visit.
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
We are so happy to hear you enjoyed your experience with us. Thank you for your kind words!
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi - Thank you for taking the time to leave us a review. We're delighted to hear that you're enjoying the sauna and appreciate the space and equipment available. It's wonderful to know you're having such a positive experience.
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the facilities, flexible opening hours, and the support from our team. Creating a welcoming environment with great equipment and round-the-clock access is something we take great pride in, so it's wonderful to know this has been your experience.
Thank you for your kind feedback and support.
The JD Gyms Team 💚
Dirty gym
Dirty gym, weights all over the place, changing rooms are a mess and the floor is always flooded by the sauna. The gym is understaffed which results in it running its self and ends up the way it has. Wouldn’t train there again.
3 August 2026
Reply from JD Gyms - Birmingham
Hello – Thank you for taking the time to leave a review.
We’re sorry to hear that the cleanliness and upkeep of the gym have not met your expectations. We understand how weights being left around, untidy changing rooms, and water around the sauna area can affect both the safety and enjoyment of your visit.
We also appreciate your comments regarding staff visibility and will ensure your feedback is shared with the gym management team for review.
Thank you for bringing these concerns to our attention.
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hello - Thank you so much for the 4‑star review! If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚
Awful
Awful, ladies section has been striped of weights. All cardio machines only. Not sure why? I’ve remade a membership after 2 years and safe to say will be finding an alternative gym asap. The weights and dumbbells aren’t stacked either.
5 July 2026
Reply from JD Gyms - Birmingham
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that you've been disappointed with the ladies-only area. We're always reviewing our facilities and equipment layouts, and member feedback plays an important role in this process.
Thank you for sharing your feedback with us.
The JD Gyms Team 💚
Women section and facilities are separate
Facilities are available most the time. No need to wait around to use machines.
Staff is helpful
19 June 2026
Reply from JD Gyms - Birmingham
Hi - We're happy to hear you appreciate our facilities and helpful staff. Thank you for your positive feedback!
The JD Gyms Team 💚
management need to wakeup
your hygiene is poor cleaning services are pathetic, toilets never been clean changing area along with bath side of that floor is wet all the time, you can't even step in there without having a boat. so Poor and very bad experience just went in there for two days and will never go back to that jym.
12 June 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review.
We’re really sorry to hear about your experience and the concerns you’ve raised regarding cleanliness. This isn’t the standard we aim to provide, and we appreciate you bringing it to our attention. If you notice anything like this during your visit, please let a member of the team know so it can be addressed as quickly as possible.
Thank you for sharing your feedback.
The JD Gyms Team 💚
Absolutely amazing!
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment. Classes and instructors are excellent. Nice, clean and spacious gym. Big free car park.
Great fitness facilities for all.
Ladies gym (cardio and weights) area is 💯. All nice and new.
I haven’t tried the sauna yet.
For me it’s a definite thumbs up!! 🤗
25 May 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave such an amazing review. We’re absolutely delighted to hear about your experience and that you’ve found the whole team friendly and helpful. It’s fantastic to know you’re enjoying the atmosphere, classes and facilities, and that the gym feels warm, clean and spacious. Thanks again for your kind words and for recommending the gym – we really appreciate it!
The JD Gyms Team 💚
The manager Hannah at your newtown…
The manager Hannah at your newtown branch in Birmingham, was amazing 👏 welcoming and helping with login etc. And the instructors are helpful and kind too.
24 May 2026
Reply from JD Gyms - Birmingham
Hi there – Thank you for taking the time to leave such a great review, we’re thrilled to see your feedback ⭐
It’s fantastic to hear how welcoming and helpful Hannah was – we’ll be sure to pass your kind words on 🙌 We’re also really pleased to hear the instructors have made such a positive impression too.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
It is nice but I would like that if the…
It is nice but I would like that if the womans only side is bigger and if they can get a swimming pool also thank you 😊
13 May 2026
Reply from JD Gyms - Birmingham
Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall 👍
We also appreciate your suggestion about expanding the ladies‑only area. We understand how important having enough space and equipment is, and it’s really helpful for us to hear what our members would like to see improved. We’ll make sure your feedback is passed on to the relevant team.
In terms of adding a swimming pool, while this isn’t something we currently offer, we appreciate you sharing your ideas as we’re always looking at ways to enhance the member experience.
Thanks again for your kind words and feedback 💪
The JD Gyms Team 💚
The mens changing room/ bathroom needs…
The mens changing room/ bathroom needs to be cleaned alot more cus it is disgusting
13 May 2026
Reply from JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re really sorry to hear about your experience with the cleanliness in the men’s changing room. This isn’t the standard we expect, and we understand how important it is to have a clean and hygienic environment.
We’ll ensure your comments are passed on to the gym team so this can be addressed.
If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.
Thank you again for bringing this to our attention.
The JD Gyms Team 💚
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