JBugs Reviews 3,999

wide selection, very good customer service, easy returns

Still have received back order parts and no update

Everything is expensive

Always get the right parts for a perfect fit on our ‘71 Ghia! Loads of good tech tips and videos to complement as well!
Thanks team!

Made my order out and waited for my parts. Using the tracking number I knew when they would show up. Upon arrival I noticed a couple damaged items. I logged onto the website and selected return for the damaged items. I waited for customer service to contact me. When I was contacted, I was instructed to send photos of the damage. After customer service saw the damage they instructed me to discard the items and a new set was shipped out. They also said the shipping department would be instructed not to place heavy items inside boxes with thin aluminum items. Replaced items were delivered. Everything went smooth. I'm happy but more importantly thankful for the outstanding customer service JBugs provided.

J BUGS STAND BEHIND ON THEIR PRODUCTS I DIDN'T RECEIVE A PART AND THEY SENT THE PART NO QUESTIONS ASK REALLY GOOD COMPANY

Exhaust was delivered fast and exactly what I ordered. The recommendations for the extra parts were very helpful!!

I know you use fedx but they are getting slower like USPS. My package took 2 days to go 50 miles. It now some where in Texas. I live in Virginia. Due date on 10/28

Always a great experience online ordering and the few times I have called for assistance.

I still need my back ordered item. Three way connectors. Such a small item for such importance.

Like to order from them as long as parts are in stock only. I’m still waiting for some of order from 2 months ago!!

JBug is a pleasure to do business with. After the local VW parts store closed in town, it was difficult to find quality parts at a reasonable price. A fellow Bug owner gave me a catalog from JBug and I have been able to purchase everything I need to keep my '67 Bug looking sweet. After all these years, I look forward to continue to buy my Bug parts at JBug for many years to come.

I've made several orders and been very pleased with the products and the customer service.

Product broke on first use. Rules indicate I can’t return it once installed. Wouldn’t have broken if I hadn’t installed it.

Really nice part as described. Fiddly to put in but it doesn’t seem like it will need replacement any time soon.

the availability of said parts and price shipping was a bit expensive but understandable

I really like the cover I got…it’s the best one I have used…also the price was very reasonable

Steering coupler for my late bay I ordered was complete garbage. Pulled it out after a week and ordered a quality one from another site to replace. They won't be getting my business again.

JBugs has a great stock and have matched my year Volkswagen with the correct parts consistently, plus whenever they ship to me it’s always been prompt and packaged well.

Well, you always have very good products and fast delivery or dispatch. For me, it's very easy to search on your website... Perhaps the only thing I would suggest is that you should put labels on the boxes you send so as not to bend them... Because sometimes you send delicate pieces (like mine) and if you bend the boxes, you could get hurt...