JBS 2 MAN DELIVERY LTD Reviews 

1,285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting efficient communication through various methods like emails, phone calls, and text messages, keeping them informed at every step. Many people appreciate the politeness, helpfulness, and professionalism of the staff, who often go the extra mile by carrying items into the desired room and even assembling products. The service is frequently described as exceptional, with timely deliveries, accurate time slots, and calls before arrival, making the overall experience smooth and reliable. However, some customers also noted issues with product quality, mentioning scratches on items upon delivery. A few other people also felt that the delivery service was poor, experiencing delays, lack of communication, or refusal from drivers to carry items upstairs despite prior assurances.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the excellent... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, politeness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Customer communications

People report positive experiences with contact, noting frequent and clear communication via email, text, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the bed online. Easy methods to pay. They communicated through several methods, emails, phone calls and text messages. They communicated in good times and turned up to planned delivery. The te... See more

Company replied

Rated 5 out of 5 stars

Never had such great service from a delivery company like this. They are on a higher level. Kept us informed at every step of the delivery. Cannot fault them at all, they telephoned and text to let me... See more

Company replied

Rated 5 out of 5 stars

The guys kept me in the loop for their long journey up to Scotland and ended up being here hours earlier than first advised, that was great and they were quick and efficient with the delivery of my ma... See more

Company replied

Rated 5 out of 5 stars

We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more

Company replied


Company details

  1. Courier and Delivery Service

Written by the company

It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,285)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery service

Great delivery service. I was emailed with a rough date. Confirmed actual date & time slot via phone call the day before & a phone call when 30 minutes away. 2 guys who carried the delivery into my kitchen. It was a great experience.

12 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

We’ll be sure to pass your comments on to the delivery team as well. Thank you again for taking the time to share your experience, and we hope to serve you again in the future.

Kind regards,
JBS Customer Service Team
Vish

Rated 4 out of 5 stars

They did a great job!

12 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
JBS Customer Service Team
Vish

Rated 5 out of 5 stars

delivery collected im happy

delivery collected im happy
lovepreet driver and Dilraj Thakyou.

12 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
JBS Customer Service Team
Vish

Rated 5 out of 5 stars

I have just taken delivery from Dilraj…

I have just taken delivery from Dilraj and Lovepreet both very polite young men. They brought the delivery into my hallway which was very helpful thank you

12 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
JBS Customer Service Team
Vish

Rated 4 out of 5 stars

Great delivery

Easy delivery. I had a call and email to update me about delivery the day before. Then I had a call 40 minutes before my goods arrived. Driver Lovepreet and his colleague Dilraj were helpful and carried the boxes in for me and put in the room of my choice. Very polite.

My only reason for not giving 5 stars is it would be helpful if I could have chosen my delivery time, as although I got a 3 hour window, I was about to go on the school run so had to wait around.

Otherwise everything was good.

12 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to share your feedback with us.

We’re very pleased to hear that your delivery went smoothly and that Lovepreet and Dilraj were helpful, polite, and ensured your items were placed in the room of your choice. We will be sure to pass on your kind comments to them.

Please accept our apologies for the inconvenience caused by the delivery time window. We understand that waiting during a three-hour slot can be difficult, especially when you have other commitments such as the school run. Your feedback regarding the option to choose a delivery time is very valuable, and we will share this with the relevant team as we continuously look for ways to improve our service.

Thank you again for your feedback and for choosing us. If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind regards
Vish
JBS customer service team

Rated 5 out of 5 stars

Great service

Anmol and Diraj were very courteous at the time of delivery, and kept me updated in advance of when they would arrive. Definitely no complaints, thanks guys!

11 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
JBS Customer Service Team
Vish

Rated 5 out of 5 stars

Arrived on time

Arrived on time
Pleasant and efficient
Thankyou both

11 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
JBS Customer Service Team
Vish

Rated 5 out of 5 stars

Great delivery

Prompt, polite service. Excellent communication. Would definitely recommend.

11 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Great service all round

Great service all round - I knew exactly when to expect my delivery - received call previous day and a half hour before delivery. Driver Anmol and Dilraj were polite and very helpful- they carried in my wall unit!

11 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Fantastic guys very friendly and polite…

Fantastic guys very friendly and polite sent me a text an hour before delivery and then rang 10 mins before they came to my house. I'm gonna mention their name Dilraj and anmol the driver. Thank you

11 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Excellent delivery service.

Excellent delivery service.
Efficient and friendly delivery team.

7 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 1 out of 5 stars

Terrible communication

They made no effort to contact me or confirm my delivery. The only time I had any confirmation about a delivery being made was when I contacted their customer service, which said the delivery was not scheduled.

Then I recieved a call 20mins before delivery, out of nowwhere, luckily I was in at the time to collect the delivery.

Then they refused to help me carry the items up my stairs.

So all around pretty terrible experience.

6 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear, Customer

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

Firstly, we sincerely apologise for the lack of communication regarding your delivery. You should have been contacted and properly informed in advance, and we understand how frustrating it must have been to receive only 20 minutes’ notice, especially after being told the delivery was not scheduled.

We’re also sorry to hear that the drivers were unable to assist with carrying the items upstairs. This is certainly not the level of service we aim to provide, and we will be raising this with the relevant team to review what happened.

Your feedback is very important to us, and we will use it to improve our communication and delivery process moving forward. Thank you again for bringing this to our attention.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Fantastic

All good! 7:30AM delivery, kind courteous staff, great comms - can’t ask for more

6 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

I bought a coffee table and a sideboard

I bought a coffee table and a sideboard. After my first order done then contacted me by email that the product was out of stock and have to wait for certain days, than I requested an replacement plus a coffee table to balance the amount for discount. The staff was very patient and helpful to sort it out for me.
Delivery came earlier than planned which really surprised me.
Beautiful products and delivery guys were very friendly, will definitely buy again from this company. Highly recommended

2 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

The guys were very helpful and…

The guys were very helpful and delivered our order exactly where asked to

2 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Excellent team and very respectful and…

Excellent team and very respectful and professional and cooperative

5 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Kept in touch re delivery timing

Kept in touch re delivery timing, much appreciated.
Helpful friendly delivery men👍

4 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Great service carried out and very…

Great service carried out and very helpful

4 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 4 out of 5 stars

The service was very good

The service was very good, including the deliverers, very helpfull!

3 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

Rated 5 out of 5 stars

Both men were efficient

Both men were efficient, I paid for unpacking & taking packing with them (I recommend that)
They also screwed the feet in for me free of charge, and put it where I wanted it to go.

3 March 2026
Unprompted review
JBS 2 MAN DELIVERY LTD logo

Reply from JBS 2 MAN DELIVERY LTD

Dear Customer,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.

If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.

Kind regards,
Vish
JBS 2man delivery

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