JB Cookie Cutters Reviews 396

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including stencils and cookie cutters, noting they are well-made, precise, and exactly as described. Many appreciate the wide variety of items available and how well they work for various projects, from baking to crafting. Reviewers frequently highlight the excellent delivery service, with orders arriving quickly, often sooner than expected, and well-packaged. People also commend the company's responsiveness and efficiency in handling orders, even in urgent situations. However, some customers experienced issues with incorrect sizing when ordering or received a damaged item.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the cookie cutters and... See more

Quality

Reviewers consistently express high satisfaction with product quality. Customers frequently praise the... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Users describe positive interactions with order. Many customers praise the speed of delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a custom stencil to spray paint an old script VanHalen logo on my guitar case. JB Cookie Cutters told me what to do, and they delivered with flying colors! It was fast, and delivered well p... See more

Rated 5 out of 5 stars

We are happy customers - we lost something needed for a party - JB Cookie Cutters mailed out a cake topper to us only a few hours after receiving our order - we got it in time and were very pleased wi... See more

Rated 5 out of 5 stars

The stencils were perfect size for the project needed. Your website provided an accurate picture and offered various sizes. It was easy to locate all toy story characters once I remembered their nam... See more

Rated 5 out of 5 stars

I have purchased several different items. Every item has been exceptional. Exactly as described. The one thing, I would like to see come with the order would be a colored picture as is shown on websit... See more


Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

JB Cookie Cutters make custom cookie cutters in almost any design you can imagine. From Batman to your favorite Disney characters, we have it all! Order online!


Contact info

4.8

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ll always come here first

I needed stencils but I wasnt sure of the right size. So I reached out to them via email, and I got amazing customer service and support lightning fast. I also got my order so quickly! The quality of the stencils are chefs kiss!! Thank you all so much!!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with JBCC was exceptional

My experience with JBCC was exceptional. My first order appeared stuck in the USPS tracking system and assumed lost. I called JBCC and they immediately sent out another order via priority. It arrived just in time for me bake the cookies I promised for my grandson's birthday. Thank you JBCC

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Extremely nice and professional…

Extremely nice and professional attention to the customer! They accommodate my request and i’m supper happy with the product i received! I Highly recommend them! Will be back for more orders for sure!

25 December 2025
Rated 1 out of 5 stars

I'm so confused

I'm so confused, I ordered the 4 inch cookie cutter and thought the 3 inch stencil would work. It didn't. My fault for ordering the wrong one. Now I order the 4 inch for the 4 inch cookie cutter that you offer, thinking it's the right size. It's not, it's too big. I'm so frustrated because I have client waiting for their cookies. I don't see as an option of 3.5 inch. What is wrong here, please help.

23 November 2025
JB Cookie Cutters logo

Reply from JB Cookie Cutters

Hello Imelda, I’m sorry for the confusion. These two items are not the same design, so they will not fit together in any size. We do offer other cutters that include the face details, such as: The Grinch 266-A942 Cookie Cutter, The Grinch 227-530 Cookie Cutter and Stamp, The Grinch with Santa Hat 266-D005 Cookie Cutter Set, How the Grinch Stole Christmas – Grinch with Santa Hat 266-L076 Cookie Cutter, How the Grinch Stole Christmas – Grinch with Santa Hat 266-H616 Cookie Cutter Set. Let us know if you have any question at info@jbcookiecutters.com.

Rated 5 out of 5 stars

I have purchased several different…

I have purchased several different items. Every item has been exceptional. Exactly as described. The one thing, I would like to see come with the order would be a colored picture as is shown on website for easy quick reference.

25 October 2025
Rated 1 out of 5 stars

Invoice Request

I've asked multiple times for an invoice in order to be reimbursed on my expense report. No one has answered me, I would not use your site again.

21 October 2025
JB Cookie Cutters logo

Reply from JB Cookie Cutters

Hello, I’m sorry I’m not sure why we didn't receive your emails, but I'll be sending your receipt as soon as possible.

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