The Little Herb Remedy Reviews 132

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and natural ingredients of the products, finding them effective and luxurious for various needs, including sensitive skin. Many appreciate the delightful scents and the overall pleasant experience of using the items, from teas to balms and body washes. The service is frequently highlighted as excellent, with fast delivery and well-packaged orders, often arriving quickly and in an eco-friendly manner. However, some people were dissatisfied with their orders, experiencing missing items or significant delays in delivery. A few other people also felt that communication regarding their orders was lacking, with no confirmation or tracking information provided, and some reported no response to their inquiries.

What people talk about most

Product

Reviewers express delight with the products, often describing them as wonderful, amazing, and of high... See more

Quality

Customers consistently express high satisfaction with product quality, frequently describing items as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and swift delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Users describe positive interactions with service, consistently highlighting it as great, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful products. I purchased the Female balance massage oil. It smells divine along with herbal balance tea and cleansing tea. Both are lovely blends to drink. Finally I purchased the Rosemary h... See more

Company replied

Rated 5 out of 5 stars

I purchased the Head Fog smelling salts & the Honey & Lavender lip balm. Both items smell amazing & beautiful to use. The smelling salts are fantastic for waking up a tired mind or great for sinuses.... See more

Company replied

Rated 5 out of 5 stars

Wonderful little shop with a beautiful array of natural products. I brought some beautiful candles along with some headache balm, lavender lip salve and a gorgeous skin cleanser of Rose and Camomile.... See more

Company replied

Rated 5 out of 5 stars

Jayne is so helpful and extremely knowledgeable about all her products which she makes herself. Currently she is moving premises so she offered to deliver my goods personally so I didn’t have to wait... See more

Company replied


Company details

  1. Herbalist
  2. Health and Beauty Shop
  3. Organic Shop

Written by the company

Botanical Skincare, Herbal Preparations and wellbeing products lovingly hand crafted by our Master Herbalist. Workshops, Retreat Days and Holistic Support. ⭐️ Small Business Awards Finalist 2025 ⭐️ Free From Skincare Awards Finalist 2022


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The whole process was easy

The whole process was easy. The website was easy to manoeuvre. The order confirmation was received straight after placing my order. Despatch confirmation was emailed on despstch and the delivery arrived very soon after. The package was wrapped lovely, I received my order invoice. The balm I received smelt amazing. I’ve had to order another one as as my mum tried the pain balm she loved it and I let her have mine. Looking forward to receiving my next order.

24 May 2026
Rated 5 out of 5 stars

As always a wonderful experience of…

As always a wonderful experience of visiting the shop. I have to say all products are wonderful that I’ve purchased over time. I have never been disappointed with any. They are handmade. 100% natural, are beautiful to use and smell devine and to top it I think the price is reasonable 🤗♥️

1 May 2026
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Reply from The Little Herb Remedy

Thank you Sally :) x

Rated 5 out of 5 stars

Amazing customer service

My order was over a bank holiday and didn't arrive. I emailed about it and very quickly it b came apparently it had gone missing in the post. Without question it was resent and that one arrived in 2 days. I love the products so much, especially the tea blends, they are amazing! Customer service is second to none, thank you so much, I can't wait to order again!
Cat

29 April 2026
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Reply from The Little Herb Remedy

Thank you for the lovely review Cat, we really appreciate it!

Rated 5 out of 5 stars

Love the quality the smell and everything in-between

Wow, the whole process was a breeze! ✨ The quality is chef’s kiss — I’m obsessed with the soap and the perfume. My daughter is raving about how soft the charcoal soap left her skin, and ngl…I totally stole it for a sneaky try and it felt incredible. 😅
Can’t wait to crack open the wildflower soap next and brew up that tea! 🌿💛

25 April 2026
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Reply from The Little Herb Remedy

Wow thank you so much! we're thrilled that you love your products...enjoy! x

Rated 5 out of 5 stars

Really great service from a really…

Really great service from a really great company. Communication is spot on. Products are amazing and the value for money is out of this world. Great overall experience. Looking forward to many more products from the little herbal remedy.

16 April 2026
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Reply from The Little Herb Remedy

Thank you for the lovely review Claire, we really appreciate your custom and support x

Rated 5 out of 5 stars

What a beautiful experience

What a beautiful experience, spent in nature with wonderful people and beautiful surroundings.

Thank you Jayne for making the whole day enjoyable, insightful and restful!

17 April 2026
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Reply from The Little Herb Remedy

Thank you for coming along to our Spring Retreat Day Vicky, we're so pleased you enjoyed the experience x

Rated 5 out of 5 stars

Fabulous product

Fabulous product! Used it for years... smells great too!

25 March 2026
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Reply from The Little Herb Remedy

Thank you Lisa xx

Rated 5 out of 5 stars

I absolutely love these products

I absolutely love these products, i feel nourushed and restored. It is important to me that what i use is natural and healing and i get this and so much more.
Thank you x Michele

4 March 2026
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Reply from The Little Herb Remedy

Thank you Michele, it's wonderful to hear you're really feeling the benefits of mother nature when using our products, this is what it's all about. Really appreciate your review x

Rated 3 out of 5 stars

Underwhelmed

I was so excited to receive my first Ritual Box in February; I was underwhelmed when it arrived. I cannot see £27 value in it's contents and I am waiting to see what March brings before cancelling my subscription.

25 February 2026
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Reply from The Little Herb Remedy

Hi Angela, We're sorry to hear this! Unlike our usual boxes the February box was much more about inner work and intention setting than physical items however we completely understand that this may feel disappointing having not had previous boxes. We think you'll love Marchs box all about Growth & Abundance! Thank you for giving us an opportunity to send you another box :)

Rated 5 out of 5 stars

Amazing little company

Amazing little company. Jayne is a superstar. I can't wait to try all my products.

27 February 2026
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Reply from The Little Herb Remedy

Really appreciate the review Claire - thank you !

Rated 5 out of 5 stars

Fantastic products

Fantastic products, and wonderful service from start to finish. Jayne is so knowledgeable and can recommend which products are best suited for you! They also smell amazing.

14 February 2026
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Reply from The Little Herb Remedy

Thank you so much Sally! x

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery. Looking forward to wearing. Thank you x

19 February 2026
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Reply from The Little Herb Remedy

So pleased your order arrived quickly :) enjoy x

Rated 3 out of 5 stars

No confirmation email or tracking.

My sister receive her gifts from me, but to her disappointment, there were no instructions. I received no communication, or email of tracking or when she received items at all. When I had ordered and paid for them I had nothing to confirm my order.

5 February 2026
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Reply from The Little Herb Remedy

Hi Wendy, I'm sorry to hear this. Could you please email me at customercare@thelittleherbremedy.com with the order number and I can look into this for you? Also, if your sister needs any guidance or instruction do let me know and I can get in touch to advise. Best Wishes, Jayne

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