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Company details

  1. Electronics Accessories Wholesaler

Written by the company

Créée en France en 2017 par 4 fondateurs passionnés et spécialistes du marché de l'accessoires, la marque JAYM® concentre le meilleur de l'accessoire mobile et gravite essentiellement autour du Smartphone avec un ensemble d'accessoires premium qui offrent un excellent rapport qualité-prix. Nos accessoires gravitent autour de la protection du Smartphone (coques, verres), l'audio (écouteurs, enceintes), la charge (câbles, chargeurs secteur), la mobilité (kits mains-libres, montres connectées), le sport (brassards, écouteurs intra) et les loisirs.

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3.2

Average

TrustScore 3 out of 5

13 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Claims Lifetime Warranty but support won't even answer

Bought a cable from them on Amazon after seeing the lifetime warranty so even if it was 3 times more expensive than others I believed I would have a higher quality product and/or the lifetime warranty so I would get another cable. The connector started failing after 4-5 months of daily use. Contacted amazon support that told me to contact the seller directly since the amazon return window closed but I didn't have any answer...

3 November 2025
Unprompted review
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Reply from Jaym

Bonjour Nicolas, nous sommes désolés d'apprendre cette expérience. Notre câble garanti a vie est spécialement fabriqué en fibre de Kevlar pour justement lui assurer une durée de vie extrêmement longue (résiste à + de 10 000 torsions). Même si Amazon a fermé la fenêtre de retour, je vous invite à nous envoyer votre demande d'échange par mail à contact@jaym.shop et nous la traiterons sans problème. Belle journée.

Rated 1 out of 5 stars

The end of the charger has snapped off…

The end of the charger has snapped off after one day. Awful.

27 May 2024
Unprompted review
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Reply from Jaym

Bonjour Laura, cela n'est pas normal, surtout sur nos chargeurs qui sont tous dotés de parasurtenseur évitant tout défaut de charge. Voulez-vous nous renvoyer le produit contre un nouveau ? Vous pouvez nous contacter par email : contact@jaym.shop

Rated 1 out of 5 stars

I bought two ucb c cables from Jaym and…

I bought two ucb c cables from Jaym and both dont charge my phone. I tried different 220v adapters. The price was #14,90 a piece

Cable USB vers USB-C

19 June 2023
Unprompted review
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Reply from Jaym

Bonjour Jouke, ce que vous décrivez au sujet des câbles n'est ni normal, ni acceptable en effet. Puis-je vous demander sur quel téléphone avez-vous eu ce problème ? Avez-vous contacté notre service après-vente pour un échange ? Nous sommes généralement très réactifs à ce sujet. Vous pouvez les contacter par email : contact@jaym.shop

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