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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products and the reasonable pricing, often finding great deals on components. Many people highlight the ease and intuitiveness of the purchasing process, describing it as smooth and hassle-free. The website is frequently noted for being user-friendly, making it easy to find desired items and navigate options. However, some people experienced issues with the website's functionality, particularly with listing individual items or the search feature being occasionally wonky. There were also mentions of some sellers listing items at prices comparable to or even higher than new products on other platforms, leading to disappointment for those expecting significant discounts. A few customers also reported problems with product delivery, receiving damaged items, or encountering difficulties with returns and refunds.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the good condition of items, with... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its ease of use, finding it... See more

User experience

People report ambiguous experiences with user experience. Many customers praise the ease of use, smooth... See more

Price

Reviewers mention positive feedback about price. Many customers found good deals and reasonable prices for... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the cleanliness of... See more

Based on these reviews

Rated 5 out of 5 stars

I found Jawa when building my first PC last year. Components were reasonably priced, arrived in a timely manner, and I feel good knowing that they have a chance at another life even after someone else... See more

Rated 5 out of 5 stars

I’ve purchased things from a whole pc to a graphics card and a monitor and every time this site delivers. Every seller I’ve spoken to has been professional and very helpful with any questions. The sit... See more

Rated 5 out of 5 stars

I recently made two purchases from Jawa.gg and I couldn't be more impressed! From start to finish, the entire process was incredibly smooth and hassle-free. The purchasing experience was so easy an... See more

Rated 5 out of 5 stars

Being both on the selling and buying side of this website I have so far had nothing but great experiences. Like myself the sellers are all been communities and very respectful. I admit I have made som... See more


Company details

  1. Online Marketplace
  2. Used Computer Store

Written by the company

Jawa is the community-driven marketplace for gamers to buy and sell their gear. Get the best price to performance PCs, consoles, and parts on Jawa with excellent buyer and seller protections.


Contact info

4.1

Great

TrustScore 4 out of 5

423 reviews

5-star
4-star
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1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great marketplace for computer parts

I have bought from jawa many many times only ever had 1 issues which took a while to resolve because the support told me and the seller to come to a resolution and the seller wouldn't respond so the ticket got closed eventually I opened a new ticket describing the solution in despair thinking there was no chance of getting my money back but almost immediately I got refunded with no further questions

28 March 2026
Rated 5 out of 5 stars

Great experience!

The experience was much better than I expected. I have not had the best luck with open box and other things like this, but this was awesome! You guys are doing things right.

26 March 2026
Rated 5 out of 5 stars

good small pc

The computer i bought was really good for the price runs everything great and it performs better than my old gaming laptop.

25 June 2025
Rated 1 out of 5 stars

i hate jawa

this stupid ahh website done sent me an email begging for a review on this website so they're gettin one just not a 5 star 🤣

10 March 2026
Unprompted review
Rated 4 out of 5 stars

Had fast and speedy shipment of parts…

Had fast and speedy shipment of parts at reasonable prices, only complaint is that I bought a graphics card from their official store that turned out to be a dud, return policy is good and I appreciated their clarity on the process

22 February 2026
Rated 5 out of 5 stars

Easy!

Clear, concise email notifications regarding my order
Messaging the seller before and after my purchase to verify details and get help with setup
Made it easy to find the right deal given my budget and desired performance

24 February 2026
Rated 5 out of 5 stars

Simple and clean

Easy to use found near exactly what I wanted quickly and got it just as quick great ability so sort and reputable sellers

22 February 2026
Rated 1 out of 5 stars

Plssss do NOT IGNORE ME ANSWER ME JAWA.GG

Jawa if you really want to make Buyer protection then make the 48 hours 5 dqys so if you pc comes late they still have time to see if evrething is in the pc that it works and so on😒😒

Btw I do still love Jawa.gg I am going to buy I just dont feel protected enough to buy y’et sorry for the bad rewiew I will give a better one if the pc i buy will work😁😁😁😁😁😁😁😁😁😁😁😁😁

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Highest Prices

Honestly looked at gpu prices versus eBay, newegg, microcenter, Facebook, I've seen the prices on this site at an all time high seen a 4070 ti used 1 year old, for double the price I'd sell mine!!!
Don't plan on becoming a customer cause the insane price and extra fees a hard pass for me.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Shipped fast to Hawaii; Clean RTX 4060 in great condition

Ordered a GPU on Friday on a holiday weekend and it was shipped the next business day. I was given a priority mail option for just a little more than the standard rate, which when shipping to Hawaii is way faster. Standard shipping could take 2 weeks or more. It arrived a day earlier than estimated just 3 days later. It came well packed in bubble wrap and a recycled cardboard box. No worries about shipping damage here. The GPU, a RTX 4060 is exactly as described. What surprised me is how clean the card is. Not a spec of dust on the cooler. The fans were clean. I can't say what the internal condition is (under the cooler), but everything seems good. I plugged it in, loaded the drivers, and It worked as expected. I ran a few benchmarks and it's performing as it should as well. I'm not sure what else to test, but I'm happy with it as of now. Oh, lastly, the price on this card was fantastic.

26 January 2026
Rated 2 out of 5 stars

Company has gone downhill over the years

Company has gone downhill over the years. It started out pretty great 2 years ago, but now customer support has gone downhill and Jawa refuses to stand by their Seller Policies. Sellers are the life-blood of the platform and yet are treated like they don't matter, meaning that platform fee that's taken out of our revenue is not going to the risk/fraud/cancellation protection like it's supposed to, and instead Jawa will make decisions that put seller's out financially and time-wise and display a patronizing attitude in support messages.

2 February 2026
Unprompted review

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